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Well it's been great until Safe Harbor took over. Tried via Dockwa to rent a slip on Friday night (July 4th weekend), and it wouldn't let me. Had to back all the way up to Tuesday night then it would go thru. Then messaged via Dockwa to change my res to Wednesday night no problems. I figured I'll come in and depending on the weather I'd ad some nights. No go! I was told I needed to go thru Dockwa so when I tried the cell phone reception is so bad it was impossible. I took the boat out into the basin never even using the slip I rented and spent the night on the anchor. Came in a couple times for ice, no one was at the gas dock. Sign said call so I tried.... again no cell service. Waited 10 min then went back to the boat and accidently sucked up my boat anchor into my jet ski. Swam in pulling my ski to boat ramp and was met by 2 employees which were nice but told me I need to pay $50 per night for my truck and trailer. WTF? I told them I have a slip here they said it didn't matter it's $50 per night. It was only a 12 foot jetski trailer as I took the boat trailer home already. I figured $10 or $20 per night NOT $50. As the ski was broke down at this point I took it home and it was a 2 hour drive round trip but I wasn't paying $50 per night for a jetski trailer. I told the employee that I was coming over to extend my slip rental for more nights. He told me they couldn't help me with that and I had to do it via Dockwa. So again I wasn't getting cell phone service so I couldn't extend my stay so at this point I left and I won't be back. When I was there the marina was at least 60% empty so I didn't understand why It wouldn't originally let me make a reservation for Friday night. You have plenty of room for a cell tower and since making money is your main goal I suggest you contact Verizon and get one especially if you're going to require everyone to make reservations via on line thru Dockwa website. Verizon will pay you A LOT of money to put a tower up and everyone know how bad cell service is there! For the last 5 years I have been coming there renting slips directly at the office and or gas dock. This was the 1st year I was told only Dockwa. I have spent a lot of money up on the deck at the restaurant with my family along with buying T-shirts and other merchandise not to mention all the food and drinks out at Jellyfish Joel's. Disappointed this year as I have heard a lot of people there left felt the same way! Footnote... all the employees were very nice and were just doing their job!

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