Safe Harbor Great Oak Landing

The young people working at this marina were wonderful. Polite, professional and friendly! I took off one star only because of the shallow and narrow entrance into this marina, which made it nerve-wracking on a 65ft boat with a 5’6” draft. When we were departing after refueling, a young man led us out in the Safe Harbor boat to ensure we didn’t ground ourselves on the sandbar. Very nice of him! Agree with the other reviewer who mentioned lack of markers being a real safety issue here.

Staff and facilities are top notch. Will definitely stop again. Slater did a wonderful job helping us secure our vessel.

Stay was GREAT young men and women were very polite and helpful throughout my stay , however many channel markers are missing entering the entrance of Fairly Creek making the approach very unsafe needs to be corrected ASAP. Concern Boater Channel markers outside the entrance have still not been correct since last visit in the mouth of May. Also Safe Harbor needs to hire a pool manager, pool was green and closed for most of the weekend … unacceptable for holiday weekend. Restaurant food was very good throughout the weekend. Sorry to say but because off these issues my party of 4 boats have decided to travel elsewhere on Labor Day weekend…Good Luck I returned in July of 2025 to have dinner with some longtime friends. My concerns with the channel markings remain the same and at dinner I raised the question on markers entering the entrance of the creek and was told that Great Oaks have gotten no help with Safe Harbor on this matter. Once again this is a safety matter and a loss in summer revenue if boaters are uncomfortable entering the channel. This is the reason I don’t visit as often as I have in the past. Good luck !

The marina has received many updates - some floating docks, updated bathrooms,etc. The rest of the docks are in pretty bad shape and are really in need of repair/updating. Lots of open, unoccupied slips on those docks. We had a slip near Jellyfish Joels and we wanted to listen to the scheduled entertainment. However, the boats that were tied to the dock at Jellyfish Joels were persistent in playing their own load music (several of them at the same time) that it was impossible to hear the performer. Having the Jellyfish Joels’ shuttle to the anchorage is a nice touch

WiFi was almost completely non existent yesterday. The signal would show one WiFi bar at best and then immediately drop any connection. Our phones and devices were in sos most of the time and drained our batteries. This was consistent on all our devices and our dock neighbors too. Definitely need to improve the network and signal strength.

Perfect! Great dock crew, attentive staff throughout.

An excellent stay. Marina is well kept and the renovations are great.

We loved it! Great place to stay! The pool and bar were great. The restaurant was excellent! The docks are immaculate. ALL THE STAFF we dealt with gave us excellent service. I can’t say enough good things about the place and the people. The only issue was the WiFi. This is our third year visiting and we are already planning next year. ❤️

We have been repeat visitors last several years and have seen many improvements. Safe Harbor has done a great job updating facilities, bar, restaurant. For most part staff is helpful & friendly. No breakfast options available is an issue since your 20-30 minutes away from anything. We had no cleaning services over 4th July weekend (had please clean room sign on all day) & while I saw a cleaning person on the floor on Saturday she never came into our room. That is not ok with no towels and the office closed. The main issue is limited wifi signal on the property. The codes for rooms & bath houses are about 10 digits too long, maybe simplify if possible.

Absolutely the best all around marina in the Chesapeake Bay. So much to do. Lele and her crew are simply amazing. Getting things done and staying late as needed to make sure everyone is safe. You cant ask for a better experience! 10/10

We had a great time. LeeLee and her time are very accomadating and made our stay very enjoyable!

We had a wonderful time at Great Oak Landing this weekend. Everything was great.

Lots to Do. Good. Food, music. Staff was helpful and friendly

Always have a pleasant stay here.

Very nice,friendly staff will be coming back

Highly enjoyed our stay.

The stay was nice, location is ideal. The showers could’ve have used a bit more cleaning with some bleach but were overall acceptable. The disappointing part was being told that the pool didn’t open until 11:30 this morning (Sunday) despite the posted opening time of 10:00. We were told that they were back flushing but no signs were posted. It would have been nice to know as we wanted to swim before leaving.

The small inlet and cut are very difficult to navigate at low tide, we hit bottom several times. Call and talk to the harbormaster if you have not been there before. They are very helpful and towed us off the sandbar. We draw 4' 10" and were scraping bottom. The dockhands were also very helpful. Be aware the restaurant is only open Thursday- Sunday, and there is nothing within walking distance. There is one pizza place that delivers to the marina. The pool was nice and the bathrooms were nice and clean. You are about 9.4 miles from Chestertown if you can get a ride. We were there midweek and heard it gets very busy on the weekends during the summer. They have a cool beach, till bar and food trailers called Jellyroll Joel's, but it was not open when we were there. They had several fuel pumps and a pump out station.

Great time and service at the docks.

Friendly, clean and lots to offer

For $4/ft, you get poor WiFi, piers/dock planking really in need of repair or replacement, charging an extra $1 for a cup of coffee in the morning and staff unable to answer basic questions on check in & didn't give the wrist band required to use the facilities, ridiulously long bath house code (come on, it's not your retirement fund account we'reprotecting here, use 4-5 characters & change mid season if you must) - though the bath house interior is very nice. The per foot rate is absurd even if all the above were corrected. Safe Harbor, stop gouging!

Nice facility and the staff is great t deal with!

Great staff, super fun place. Look forward to coming back.

Our stay was great! The wifi is much improved. The marina was very quiet just like we like it. Our only disappointment was that the restaurant wasn’t open on Tuesday or Wednesday. We will have to return on the weekend next time.

Beautifully redone, the dock master and dock hands were friendly, helpful and always pleasant.

Friendly staff and great food at the restaurant!

Another great Safe Harbor Marina!

Absolutely beautiful resort and marina. Love the beach, grills and chairs. Great setting and very private.

They charged me for an extra night when we only stayed one.

We were there (20 boats) to support the Great Oaks Yacht Club for their opening weekend. As always the staff is professional and welcoming. We had a great time. There are two issues I was hoping you could resolve if we are going to continue to make this a weekend stop with our large group. 1) Wi-FI. this is a must (its 2025) . Since there is little to no cell phone service, this is important to all docked boaters . The second issue is put the "full" band back on the upper bar area. This night time event was a big draw for our group. If there is a band we can enjoy (similar to the beach bar) we would be there to spend money at your bar and resturaunt. Yes there is a musician (or duo) not the same, so you lost business, (lots of business). Tell your dock hands and dock master (great job) as always. If you would correct these details, we would be there more often in large groups of boats. Thank you REYC

Great place for a day trip!

Nice quiet place would suggest they rent golf clubs with having the little golf course here

Nice spot but remote location and super narrow entrance with strong current. Fine for my boat w a jet drive but I think I could do better in that area.

A fun facility with great dock hands. Easy fuel dock.

Great spot. The staff was responsive on the VHF and very helpful throughout the stay. Restaurant and live music were both very enjoyable.

A wonderful tidy marina with friendly Safe Harbor employees and guests. Even before arriving, we could feel the employees caring as they explained the quirks of the arrival into Marina and assurances that they are there if we need to call in again or have someone guide us in. Both Stader and Liana met us on the dock and thru our stay were cheerfully available for any questions. Was a pleasure meeting Marcy and Nic two folks we have spoken to in the past. Nic is an experienced common sense wealth of knowledge. His encouragement for all keeping up their boat maintenance seems spot on for knowing your boat. Anyone needing repairs at this Marina are in great hands with Nic and Marcy there :). A huge jaw dropping surprise was the women’s bathroom and shower! Such luxury at a marina!!! Would happily stay here again and have confidence if needed to higher them to do a job. Thanks for the stay :)

Scary as heck getting in there right next to the beach... not a ton of water ... but once in lots of help getting the boat settled. Good staff there, explained the whole set up. No issues at all.

Nice spot to stop on the way south. Dock hands were great, especially the dock master Leann.

Your crew are all great, restaurant was good and SH is doing a nice job upgrading the facilities.

Nice Marina, super helpful dock master and staff!

We thoroughly enjoyed our stay. The dock and restaurant staff were very friendly and helpful. The only negative was NO SHUTTLE SERVICE OF ANY KIND. With being remote many boaters have no way of getting boating supplies or groceries. This is the first time, since Tampa Bay that the facility wasn't able to make concessions for us boaters.

The marina staff was very helpful and great VIBES, the locals here at this marina make you feel like you're at home. IF you haven't been here, you are missing out on a great time. AKA: SUB BITCH

Friendly staff. The pool was closed but we discovered the marina beach is a great alternative.

We had a great time. Entertainment was great. 2nd time this year we spent time at Great Oak and the Pool was closed.

The stay was great. Very little cell service and no WiFi wasn’t ideal traveling with a teenager…

Great place to visit. Power connections on the dock were loose but manageable. Staff are great people!

We had a nice time at Great Oak Landing. Very quiet and peaceful. The 2 dock hands that helped us dock were outstanding! Will return again soon!

This marina could use an overhaul regarding their administrative staff. The office personnel leave much to be desired. Roxanne seems to be a very frustrated and miserable human being. We are Safe Harbor members and were denied early check in by Roxanne. Our friends (who are not members) were granted an early check in. When we arrived, and my husband asked for early check in, she granted it. I have a feeling that Roxanne has massive issues with females. Many of the other SH members at Great Oaks have issues with her, also. Their docmaster is top notch, however! She should be the GM of the place. The current GM doesn't seem to care much. It feels like he's just collecting a pay check. I truly do not understand how people keep their jobs. Customer service takes a certain personality type. These people don't have what it takes. This marina has great potential, but without the right staff members, it's missing the mark. So unfortunate.

We had a wonderful time at Great Oak Landing.

The dock hands were great! Helped us in slip and secure our boat. We loved the pier we were on, a great stay, access to everything. Can’t wait to come back.

We had so much fun. All the staff were extremely nice and helpful. lots to do and see on the property and bathrooms were very clean

Be wary of "shuttle" availability. Shuttle is a local man and if he's not around, as he was for our visit, there are no other options to get into town 9miles away, except walk or bike. And check operating hours of amenities before you go.

Our stay was fair with the following comments: 1.) Piers are fixed and in moderately good shape 2.) The walks and all piers need to be power washed 3.) The marine store was very limited in supplies 4.) The pool was very nice and had a tiki bar 5.) The 9-hole executive course was nice to play and greens in decent shape 6.) WIFI was good Overall we enjoyed our short stay but would consider other marinas on our next trip.

Let me start by saying,” This is a beautiful marina with a great staff!” We have been coming here for the last 3 years with my family and friends. This time was different though. We got in with four other boats and were all together on D dock. For the most part all the marinas we’ve ever been to have great friendly people. That’s the boating community. Well…. Not here. There are people on G dock that got upset with us because we were transients using the grills provided. So much so, that security was called and they informed us that the grilles are not theirs and it’s first come first serve for everyone at the marina. It didn’t stop there. G dock folks kept sending people over to our group to intimidate us into leaving. Security called a second time and informed the folks from G dock to stand down and we could stay. You would have thought that would have been the end of it, right? Wrong. After security spoke with the group a second time they send a guy over to us and he started to be very aggressive and also spoke to one of the kids in an aggressive manner and that’s when it got heated. Security called a 3rd time and were told once again to stand down and leave us alone. The grilles are not there’s and are owned by the marina. Maybe this is just a one off but G dock seems to have people on it with a very high sense of entitlement. Maybe the marina should rethink renewing their slip contracts next year if the want an inviting environment for all boaters transient or not.

Everything was great except the WiFi The WiFi was awful and inconsistent We met up with 4 other boats and we all had problems with wifi

Very nice Time spent at great oaks.

We really love the location. The dock hands are the best. Restaurant and bar and pool we're perfect. You just need to do something about the Wi-Fi.

Facilities were nice. Beach was awesome. WiFi is terrible. Dock crew was very helpful. Dockmaster was the best!

Stay was great. Super facility, slips extra large. No phone service (verizon). Marina wifi very week.

Great time ! Thanks

Great and helpful staff at the dock. Pumpout and fuel facilities very easy to access. Slips are rather extended with posts well beyond the length of most boats, but slips are relatively slender. Good finger piers. Power seems to vary from slip to slip. Mine had a 50a and 30a; another 2 boats down had 2x30a, but power is close to your boat, as is water. Pool is small and gets very crowded. Restaurant service is good but food is just OK. Grills pretty new and nice; huge tent was up for 4th of July and nice to eat under when it rained. Biggest thing to know is Fairlee Creek entrance is challenging and best approached at slack tide. There are idiots swimming/sitting in the water on both sides of the very sharp and narrow turn into the creek. Over/understeer and you might hit one or more of them. Darwin Award candidates.

Great place with great views! Deckhands appear to be still learning but I had 2 upon arrival to help. Nonfloating docks but the tide swing was only 2-3 feet. Pros -They offered accommodating golf cart rides to and from the beach area/ jellyfish joel's. Jellyfish J has cold beverages/small bites, entertainment, outdoor furniture. A lot of fun just to watch the boats come in and out. Clean bathrooms, clean grounds, restaurant/bar, and grilling areas. A lot of security possibly due to 4 of July weekend. My only complaints are your paying top $ for a slip your thinking you can use all the amenities but the pool was unusable due to turning a gross green color on Saturday (No thank you) and Wifi was pretty much unusable.

Great customer service was superb when checking in. Veryyyyy poor pool maintenance! Pool was green, delayed opening, then once open still very green.

From when we first arrived, the dockhands were ultra helpful. The winds were not in our favor but they were quick to lend a hand. The food and service was great. Thanks to the golf cart limo drivers for the trip to and from Jellyfish Joel’s. The bathrooms were fabulous! Clean, lovely, spacious, and generous. Great time.

New floating dock was nice staff were very friendly . Our son was in a cast and they went out of their way to make sure we had a way to get home to and from the boat.to the restaurant and Tiki bars

Great marina, Great boaters and staff is very friendly

Always a great time and staff is super friendly and helpful

Awesome stay, loved the golf can't wait for next time.

The app worked perfectly, thanks.

Lovely facility! Unfortunately and fortunately, most of the amenities like the pool, restaurant and the beach bar were closed during our stay. However, it allowed us to enjoy the peaceful setting and get some much needed chores done. The staff as always was very nice and helpful. They also have a 33' wide travel lift and can accommodate Catamarans. A plus for us as a cat! The entrance is tricky so plan your arrival and departure as close to high and slack tide as possible, especially if you only have one engine.

My husband and I recently had the pleasure of working with Marcy and Nick at Safe Harbor Great Oak Landing Marina, Chestertown MD. Our first interaction was scheduling an emergency haul out for sail drive repair. I cannot express how impressed we both were with the exceptional service and professionalism we experienced in scheduling the haul out and working with our preferred Volvo vendor. We returned to Safe Harbor Great Oak Landing as a result to continue work on our boat. Macy consistently managed to schedule the work required promptly and precisely. Her attention to detail and commitment to customer satisfaction were truly remarkable. Nick is a master at his craft. His high-quality repairs encompassed a wide range of tasks, from bottom job to hull repairs, gelcoat work, mast repairs, and even installing the shaft shark. His skills and knowledge were evident in the flawless execution of each task. Not only does he excel in his work, but his kindness and professionalism also set him apart. Both Marcy and Nick are not only experts in their fields but also incredibly personable. They made our entire experience enjoyable, and their dog-friendly approach was the cherry on top. Having them on our boat felt like having trusted friends aboard. Tad and I wholeheartedly recommend Nick and Marcy for their expertise, professionalism, and genuine kindness. They both are invaluable assets, not only to the Safe Harbor Great Oak Landing Marina, but also to any boat owner. We are grateful for their exceptional service and look forward to seeing them again in the future.

Friendly staff and accommodating. Unfortunately water very low and approach tricky so decided not to attempt entry into marina.

Staff was great, offered to stay late if needed for fuel. We were on the older fixed docks which we prefer over the floating docks. Grounds were well taken care of and rest rooms were clean and spacious.

Great facilities and very helpful and knowledgeable staff.

They have great dock staff.

Marina is fine. Dock improvements are happening, and being changed to Floating docks. Bathrooms are nice. But they REALLY need to improve the WIFI situation!

Very attentive and capable staff. Great restaurant.

Great marina great people!

Great time over Labor Day weekend. Nice folks, good service and the restaurant was much improved.

Excellent excellent excellent excellent

I have been going to great Oaks form over 40 years. The staff at ther marina were well below par. They answered a question and then offeered no solutions to alleviate your problems. they did not answer the radio on Channel 16 or 9. They gave me a slip assignment and when we got there, there was already a boat in the slip. What a shame.

We had an excellent time . Great marine excellent help at the slip when we arrived. We love Great Oaks Landing!

The marina is very nice, restaurant was slow and just OK. Pool and the beach is great. WI FI was terrible, could not use the Computer or make a phone call. The people the work there are great, especially Eric the shuttle driver.

Would rate 5 stars but the piers need a lot of work and are very outdated. Hopefully will be upgrading to floating docks in the near future.

Beautiful location,and the restaurant is great.

The dock guys were awesome 👌

Cool place drinks at the restaurant are a little weak

Very well kept marina.

Not disability friendly.

Great time, Pros- We had 4 boats, could be all next to each other. Great live music, good food, beautiful sunsets Cons- WiFi awful and not floating docks

Firstly the staff was great all around. But for starters. Pool bar not open at all Jelly Fish didn’t open till 2 no music there Then the main bar/restaurant didn’t open till 5 there was a DJ Friday night at the main bar he was good food was good also then no breakfast. You have a nice restaurant when it’s open. But we were disappointed

friendly staff just a great place to relax and meet other boaters.

Staff was very friendly. Matt runs a great team. Transient docks getting long on the tooth - splintery and cracked boards. Neighbor had problem getting 50A to connect. Thank goodness he had a Reverse Y adapter (2-30A to 1-50A/250) and a friend brought over and extension to use the 30A plug on my side of the finger pier. The biggie complaint is the poor wifi. Second is poor Verizon cell service. I know you don't really control Verizon, but if you constantlycomplain they might put in closer cell.

Great slip and dock hands were great and Matt the manager was awesome.

Terrible marina, nasty staff!

Matt Harris was very accommodating and good communication. Our slip was nice as well.

Staff was great. The pool area with the bar was great.

Great location and awesome staff

First time there, had a good time

Nice spot Pricey but nice

Beautiful marina and very helpful staff!

Great facilities and the entire staff couldn’t be more accommodating.

Our boat was so loaded with barnacles, we had to change plans and decided to see if we could possibly get a room for the night at Great Oak instead of coming by boat. Chrystal was fantastic, very helpful! Would highly recommend Great Oak Landing. We also had a fantastic dinner at their restaurant!!! Will definitely be back!!

Great Oak Dock hands were plentiful and willing to accommodate ! Thanks !

The staff was exceptional. The Dock hands were always easy to find and showed up to help docking. The restaurant was good food and they did a great job of feeding our group of about 40+, however there were some timing issues with certain tables/individuals getting their food very late. Last year the WIFI signal wasn't very good, but it was much better this year. :) The docks are in poor shape, but I've been told that they're building floating docks this winter. Having the live music was nice too. Overall, the marina, pool and grounds are good and we enjoyed our weekend!! We will be back!

Dock hands were awesome helpful and courteous. Bathroom codes need to be shortened.

Nice facility, well kept. Lots of helpful dokchands.

We had a great time! We will be back.

First time back to Great Oak Landing in 3 years. Safe Harbor has purchased it in the meantime. Several of the docks have been upgraded to floating docks with apparent plans to convert the remainder of the marina, including the transients, in the future. Great facilities.

Would have been 5 but we requested a t head and wouldn’t give us one and they did have the space available

Absolutely the worst experience I’ve ever had on the water. Train wreck.

Great time and good Service

Awesome. Love it there. Be there many times.

From the docking, the Pool, the service, the entertainment and the restaurant we had an excellent visit. I can’t thank everyone enough for this enjoyable time. It was so good that we are all coming back in August. So Miss-B-Haven, Jess/Jillian and Crabby til Dawn will see you soon. Once again thank you.

Awesome 👏🏻 ………………..

WiFi was a bit spotty, but that’s to be expected in an area like this. Other than that everything was wonderful, from the service from ALL the dock hands when we arrived, to the service/servers at the pool & restaurant, to the food, drinks & entertainment throughout our stay!!

The Safe Harbor staff was less than accommodating to our group. They did not fulfill promises made. None seemed happy to be there and it showed. We will not be utilizing Safe Harbor marinas for future trips.

We are part of the BYC Cruise. Always a pleasure staying there. We have been boating there probably 40/50 years. The improvements are great. Dock hands were right up to the task and our dinner was fabulous. We’ll be back again. And using Dockwa is a godsend!! Couldn’t be any easier!! Thanks

Great resort. Wish there were more food options Mon -Thurs.

Great location on the upper Bay. Staff was great on all fronts but the docks are a bit rough, especially the electrical outlets. The 50 amp receptacle wouldn't hold our splitter and I had to tie both 30 amp plugs to the piling to secure them and maintain a solid connection. We will definitely go back but would hope management addresses the electrical infrastructure.

Tricky entrance to the creek. Nice marina, pool, bathhouse. Fuel prices way too high over local competition.

This is a really a nice marina. We have visited numerous times over the last 30 years. It is 10 miles from the nearest town. This was a holiday weekend and they were charging holiday rates and requiring a 2 night minimum stay. This was fine. Also, we are SHM Members just visiting. However, Monday July 3rd, when we walked up for dinner, the restaurant was closed! On normal weeks it is closed on Mondays and Tuesdays and open only 4 hours on Wednesday and Thursday. This makes sense, since the marina is not within 10 miles of any towns. However, on a 4 day Holiday Weekend the restaurant should have been open. For those staying in their modest 28 room motel and visiting boaters, there was no alternative food venues, available. They had an impressive fireworks show from up on their 9 hole golf course.

The Dockmaster and staff are excellent. Thanks

Very nice dock hands at the gas dock. Busy marina with a lot of amenities. Beach bar, volleyball, basketball and golf. Pizza was very good at the restaurant. Getting in and out of the marina is a little tricky in larger boats. We hit bottom or side leaving a few minutes after high tide. Hard to judge if not familiar with entrance. If you like a lot of people and boats it’s a nice stop. Everyone was very nice.

We never made it there. engine trouble forced us to put in at Port Annapolis marina for repairs. Still trying to see if we can get a refund.

Great time mad the doc master was great the staff was great Dan and Michelle do a great job in a restaurant and a jellyfish told

Nice facility. The dock was helpful coming in. Everyone was very nice. We booked last minute and the dockmaster was very helpful.

Great time. Staff was professional

Helpful dockboys, clean restrooms, great party scene ay Jellyfish Joel's.

I am a big Safe Harbor fan. Stayed one night. Restaurant was not open but got fuel. Looks like Safe Harbor is putting a lot of effort into sprucing the place up. Great location at the top of the bay with a nice tiki bar and beach.

Definitely not the “premium” resort advertised on their website. The good- The beach bar and pool were great. The bands were great. The bad - Our reservation was messed up which caused confusion on arrival. The restaurant service was incredibly slow for bad food. We sat for 20 minutes before getting water and it took an hour to get appetizers. During that time we only got drinks one time. The food was mediocre at best and they ran out of all salad. The bathrooms were beautiful, but why they use the cheapest toilet paper on the planet is a mystery. The men’s toilet seat looks like it came from truck stop. Come on guys! These are cheap and easy fixes! Garbage was piled up outside the dumpster like the pyramids of Giza. Gross…. Probably won’t come back.

We visit every year, and always are treated so well. Management is on their game, a lot of young people to help do anything needed. I've never been disappointed and will return often. Thanks for a nice Memorial Day!!

Good bands, good food. Will be back!

Very clean bath houses ! Nice dock crew! Very helpful

Great staff. ............................

Leslie was a wonderful hostess The entire Great Oaks crew is very professional.

Coming down the bay after a long day from Cape May we decided to stop at Great Oak Landing rather than continuing on to Annapolis. A tricky approach but very doable. Look at your charts and instruments as the channel is narrow and takes a couple of sharp curves. Looking for a restaurant or yacht club? Non here during early part of the week (October). New \"Safe Harbor\" restrooms/showers are beautiful, you will want to take a shower even if it's not a shower day for you! \nDock hands \"red shirts/jackets\" were very friendly guys. Showed us where the gas grills were so we could cook our emergency rations...some of the worlds best hot dogs (Sahlens) from Rochester, NY.\nMarina is pretty tired but stacks of new floating docks waiting for installation seem to indicate Safe Harbor is spending money and better days are ahead. \nWe really dislike the Dockwa impersonal (all on line approach) to contacting and reserving a sleep. We may be old fashioned but it sure takes a lot out of the boating experience to not be able to find a phone number and if you do have a marina employee say that they can't even talk to you about slip availability. I hope that Marina. Com and Dockwa and the like will adapt to be just more friendly and not just efficient.... leaving many of us wondering if we have good cell service or internet connection.

The WIFI internet service is horrible and I found I wasn't the only one with this complaint. The general manager stated this is his #1 complaint and the front desk has flyers at the desk to hand out to anyone who approaches them with this complaint so the Captain may contact the third party provider. The additional problem is you cannot get very good cell service so any communication with the provider is horrible and calls get dropped during troubleshooting. I eventually had to quit trying it was over an hour with their techs and multiple call backs for dropped calls. Nothing we tried was working and I heard this from multiple other Captains when I asked them how their internet service is. Very frustrating.

Always a great time! Band during the day at Jellyfish Joels, band at night up on deck. and a restaurant that never disappoints, great service and great food!

Great time! Good friendly people!

Friendly and helpful staff. Very well kept Marina.

very good marina and staff

Everything was excellent except the WiFi which was unusable 80% of the time.

Great food and dock master was right there to help out. Had a lot of fun watching the band TX Ned

The steps leading to the pavilion are loose and dangerous. I tripped on the asphalt edge and fell and was injured. There was a listing on the internet that indicated a hot tub, but had been converted to a bar that was not staffed. The pool lounge chairs were dirty and there were cigarette butts on the path. The music from the band was too loud.

Helpful dock hands, knowledgeable dock master, well maintained grounds. Beautiful picnic area for group cookout.

Outstanding marina! Our group had another fantastic weekend visit that included some pool time and docking out in the cove in front of the marina/Jellyfish Joel's. Marina is very well maintained. Thanks again!

Dock master and dock hands were very friendly and professional.

Excellent stay, wonderful time. Staff was friendly and helpful.

Dockmaster was great as were his staff!! Extreme heat conditions did not deter them or their customer service!!

Tremendous vacation spot! great docks, great food, music and drinks. Hopefully now that Safe Harbor has purchased it, they can do something about the Phone and internet connections as they are hit or miss. otherwise one of the best on the bay

The staff was very helpful and knowledgeable.The rest rooms and showers were very nice although the security code was 9 digits a little over the top. The playground was held together with boat jacks ,Not a good look or very safe.

Always a great time here. Again, facilities are clean, Matt was awesome. Wish the Wi-Fi was a llittle better. But that’s nitpicking. Will keep coming back

The facilities are always nice there. We were happy to be able to enjoy the restaurant and band but our biggest and best surprise this year was the dockhands and dock master. A really helpful and knowledgable group made this stay very pleasant.

Chris the dock master was excellent and very helpful during our stay. Facilities; restaurant, pool, showers and Wi-Fi were the best of our trip around upper bay.

Everyone was very accommodating and helpful. They had dockhands waiting for us as we came in both times. They provided a welcome gift bag. Wonderful stay, thanks so much!!

Well it's been great until Safe Harbor took over. Tried via Dockwa to rent a slip on Friday night (July 4th weekend), and it wouldn't let me. Had to back all the way up to Tuesday night then it would go thru. Then messaged via Dockwa to change my res to Wednesday night no problems. I figured I'll come in and depending on the weather I'd ad some nights. No go! I was told I needed to go thru Dockwa so when I tried the cell phone reception is so bad it was impossible. I took the boat out into the basin never even using the slip I rented and spent the night on the anchor. Came in a couple times for ice, no one was at the gas dock. Sign said call so I tried.... again no cell service. Waited 10 min then went back to the boat and accidently sucked up my boat anchor into my jet ski. Swam in pulling my ski to boat ramp and was met by 2 employees which were nice but told me I need to pay $50 per night for my truck and trailer. WTF? I told them I have a slip here they said it didn't matter it's $50 per night. It was only a 12 foot jetski trailer as I took the boat trailer home already. I figured $10 or $20 per night NOT $50. As the ski was broke down at this point I took it home and it was a 2 hour drive round trip but I wasn't paying $50 per night for a jetski trailer. I told the employee that I was coming over to extend my slip rental for more nights. He told me they couldn't help me with that and I had to do it via Dockwa. So again I wasn't getting cell phone service so I couldn't extend my stay so at this point I left and I won't be back. When I was there the marina was at least 60% empty so I didn't understand why It wouldn't originally let me make a reservation for Friday night. You have plenty of room for a cell tower and since making money is your main goal I suggest you contact Verizon and get one especially if you're going to require everyone to make reservations via on line thru Dockwa website. Verizon will pay you A LOT of money to put a tower up and everyone know how bad cell service is there! For the last 5 years I have been coming there renting slips directly at the office and or gas dock. This was the 1st year I was told only Dockwa. I have spent a lot of money up on the deck at the restaurant with my family along with buying T-shirts and other merchandise not to mention all the food and drinks out at Jellyfish Joel's. Disappointed this year as I have heard a lot of people there left felt the same way! Footnote... all the employees were very nice and were just doing their job!

Clean and beautiful bath facilities! We grilled out, I have never used a grill so nice!

Dock hands were quick to attend our docking, Jelly Fish Joel’s was great, the food was great in the restaurant, great weekend!

Nice Marina. Employee’s we’re helpful and polite. 9 hole golf course gave was fun

Very nice Marina and stay

Nice bathrooms very clean and new

Not great. We stayed here a few years ago and since then it just seemed too busy and understaffed.

Been there many times before. Will not be back for a long time. We where on G pier perfect spot to listen to the band. But had some ego boater that was tied up at Jellys. He played his music louder then band and not family appropriate. Pay this much money and had to listen to that all day. No thank you. Came to relax not to hear someone needing his ego stroked. Bar should be able to control offensive music and asked them to keep it down. There where others that respected boaters around them. If I was a full time slip holder I would be leaving. Food went down hill at Jelly’s. Not worth the money.

The stay was fine but if you're going to send a dockhand to help they really need to do something. I got the boat in position, the dockhand grab the lines but never tied them off. She almost wound up in the water. Securing each line is important, starting with one is essential.

No

Entry to the marina was pretty narrow. I grounded while entering but got off and made it in okay. Contacted the marina and they had no slip assigned and I was offered the fuel pier which I took. No dockhands were available but a gentleman helped us tie up. He was very helpful. Informed us the restaurant was closed and no fuel was available. Nothing was within walking distance. I tried three power recepticales before I got power. Restrooms/showers were amazing but there was no water when I tried to shower at 7:30AM. All in all the wifi worked and that's about it. It's the end of the season, but don't welcome guests if this is the best you can do.

Very happy. Was transit for two nights. Great staff. Very helpful. Restaurant was great. Will be back. Fully recommend

Staff was very friendly. Restrooms were very well maintained…exceptionally clean. - thank you!

Great facility and grounds. Plenty of dock help and the food and music at the Landing was very good. I especially liked the pool table, fun.

Helpful employees and nice pool. Docks are a little old but really nice beach. Have a 9 hole, basically a par three course but dont rent clubs. Best bathrooms I have seen in a marina ! Will try to get back but not on tuesday as restaurant is closed and nothing is close food wise.

Third stay, just as good as the others. Enjoyed the relative quiet after Labor Day! Service still friendly and excellent.

Staff was excellent,had a great time.will recommend this place

Docks need work. Internet is non existent. Why advertise if you can’t deliver.

Very nice, clean bathrooms good dock hand

Awesome first experience!!

Wonderful stay. The Dockmaster awesome. Very friendly and quick to respond along with dock mates when extra help was needed!

Marina was good. Getting old but staff was awesome. Had problems with the power. Rest rooms were very clean. Pool was good too. Restaurant had some issues but overall I would recommend a stay there.

It was my first but not last visit to Great Oak. My group had a great time there. We rafted up in the creek across from the marina, swam and relaxed before grabbing our slips. We had 3 dogs with us and found the marina very dog friendly. Most of the dogs we saw were under control by their owner's. The bath house was very clean and nice. The Landing restaurant was nice and the food good. Our waiter was very good. The marina staff was very friendly and helpful. When they went by our boat they asked if we had any trash we needed to get rid off. They really made you feel at home. Jelly Joel's Tiki Bar is a must if you have the time. And if you have your golf clubs with you there is a 9 hole executive course to play. All in all Safe Harbor Great Oak Landing is a must destination for a couple days if you are cruising around the Bay...... Fair winds and following seas.....S/V Saba Bound.....

We had the best stay. The dock hands and Dock Master were very friendly and helpful. The pool was nice to use and the pool bar was convenient. The main bathrooms and showers at the bath house were very clean. D dock is definitely the place to be. Close walk to the restaurant, pool, and bathrooms. Jellyfish Joel's is a short walk away. We caught the golf cart service and didn't have to walk at all. It was a great weekend with great friends.

Dock master and staff were great. Marina still needs upgrades and repairs. But better last year.

The pool was in much better condition than during our visit last year. The dock hands were very helpful when assisting me with docking. I did like to see the dock hands cleaning the piers of bird droppings in the morning, keeps the marina looking nice. Good to have the Tiki Bar opened on the pool deck for fresh frozen drinks.

An amazing place.My family and friends had a wonderful time

This was our first trip as transients on our boat. While we have visited in the past we have never stayed overnight. It was a wonderful experience from the start with Deckhand Emma, through to the end. Everyone staff, guests, members were so kind. The beach day was perfect. It was a fantastic experience for a little couples getaway. We look forward to seeing you soon!

We had a great time at Great Oak and Jellfish joels this weekend! Lots of Music (and social distancing) - Dan was a great and friendly host at the restaurant and beach bar. All the dock hands were helpful and accommodating. Great weather was a big factor! - Will book again. Tom T.

This was our first visit to Fairlee and we will absolutely return!! Josh was hands down the best dock master we have had the pleasure of meeting. He was always friendly, helpful and accommodating. The facilities were the cleanest we’ve seen and the live music was an unexpected treat. We could have sat along the bay beach, watching the boats come and go all week. Thank you Safe Harbor for an excellent stay!

Outstanding Stay!! Josh and his team do an amazing job - We’ll be back for sure!

Love the upgrades that have been done so far! Staff was awesome and very helpful.

Great marina, we will be back!

Staff was super attentive, Safe Harbor has brought Great Oaks up a notch even tho this was a real nice fun marina before.

Very pleasant. Lots of features pool, grills, restaurant, and tiki bar.

Very nice except it took awhile to get someone to give us our slip assignment. No answer on the vhf and transfer to the fuel dock was not answered.

Beautiful place, friendly staff, great entertainment and wonderful restaurant, The Landing! And golf to boot! What a great place with tons of amenities! Bathhouse was modern and beautiful! Complimentary Shuttle service to the beach- couldn’t ask for more! We’ll be back! Lovely time!

Everyone was great. Josh the dock master, and the dock hands went above and beyond normal service. He should be recognized and rewarded. Josh is an asset to the marina and us customers. Thank you, can't wait to return.

We traveled with 4 other boats and had a great stay! All the staff was great, very helpful!! Loved the restaurant and enjoyed the wait staff as well.

Very good service Restaurant disappointed. It took 2 hours to get food and they were out of many items

Everything was fine up to a point, the assistance backing the the boat into the slip was appreciated. The service at the restaurant was OK, the problem was the 2 hour wait time. The meal was very good, I had the crab cake platter. I returned to my boat on D dock and the power boat across from me was playing vulgar music so loud that your security personnel had to ask the boat owner at 11 pm that he had to turn it off. Which the owner did.

We visited Great Oak Landing the first weekend in June as transients. We were traveling with friends who were on their own boat. As usual, Josh the Dockmaster, was so accommodating. He was able to work out our reservations so that our friends and us were docked side by side, We know this can't always be accomplished, but it's nice to know when slips are available Josh goes out of his way to make his customers happy. Had dinner at The Landing Restaurant, and as usual owners Michelle and Dan treat you like old friends, not to mention great service and great food. (Our server Charlie was exceptional). Everything was great! Great Oak Landing is our go to transient marina, for both long holiday weekends, and short over night trips. Mark and Kelly, aboard Summer Rental.

Very accommodating. First time there. Will return. Would recommend but it seems everyone already knows!

Everyone very nice and courteous. Dinner in restaurant was great and social distancing was observed.

We were a little disappointed on our stay this time. Our previous stay was so enjoyable and relaxing. This trip there were people in slip #146 that were drinking a lot, very loud, and kept us awake until 1:30 am, even after we asked them to be a little quieter. We tried to call the Manager on Call, but we were not able to get anyone to answer the phone. And we could not find a number for Security to ask them for assistance. I know that Security usually roams the docks, but this excessive noise and disturbance went on for a few hours and we never saw Security to be able to ask them for assistance. While we love coming to Great Oak Landing, and agree that everyone deserves to have a fun time, we were disappointed to have paid almost $80 and not be able to enjoy ourselves and have to explain to our granddaughter how the way these guests were behaving was inappropriate.

Josh the dockmaster was great. Facilities are nice. Enjoyed the golf course. It's not elite by any standards but it's still golf. The music at the restaurant was good. And we only hit bottom briefly with our 50 ft sailboat.

Staff was amazing everyone was super nice and helpful. Facilities were super clean and nice. Food was delicious. Views were beautiful. I’m not sure if they do fireworks all the time or if we just got lucky but they were awesome. The “free” WiFi was pretty terrible. Had to pay extra to be able to watch videos and even then it was spotty. I don’t mind having to pay extra for high speed but if I pay I want it to work well. Still not a huge deal. Only suggestion I would make for the marina is to put big signs up marking the docks. I’d never been there before so pulling in I didn’t really know where I was going and it wasn’t super clear. I’m not sure if it’s marked and I didn’t see it or not. The dock master did see me coming and pointed me in the right direction which was helpful. I didn’t even have to call. They saw me coming and came over to help tie up. Can’t wait to go back.

Facilities are nicely maintained and staff is very friendly. We will definitely return!

Everybody was so nice and accommodating. Very friendly staff.

Great place to relax or go wild! Your choice! We like choices!

From the dock hands to the cleanliness of the marina.... we loved it and had a wonderful experience.... we will return for sure!

Always a great time and plenty of excitement and atmosphere all around. Weekend bands are entertaining and Jelly Fish Joel’s is always a favorite destination. There is a lack of phone service that can’t be helped, but it is made worse by the issues they are having with the WiFi. If you need to stay connected, be aware, if connection is no big deal then this is a top destination!

Let me start out by saying I never took my boat to a marina. I have a 23 foot fishing boat with a small cuddy cabin. My friends are always going to different marinas and talked us in to trying it out. The marine is very nice and clean with nice amenities. When we arrived the the water was down in the whole facility and was not restored till late night so we were not able to clean up before dinner. The bathrooms in the restaurant could not be flushed which was gross. Ordered food in the restaurant that took over a hour to get a few subs. Bar had no clean glasses because water was off. Could not get any juice or soda that used water as a mix. So beer or wine. Not a great experience for our first time.

dredging needed at mouth of creek. Can only enter at higher tides. Bathrooms are a long walk from the piers. Clean. Water system pumps brown water and the restaurant bathrooms did not work because the water system was overwhelmed. Food at the restaurant, marginal at best. When busy, service is poor. Band was great. Diesel pump broke, had to move to different pump.

The restaurant and Jellyfish Joel's are not open Mon-Thursday which is understandable. Property is well maintained to include the restrooms. New pool side furniture was attractive and comfortable. Staff was wonderful as always.

We visited during the week. First the good: The location is terrific. The bathhouse was clean. Resident boaters were very friendly. The bad: The staff were present on the grounds — I know because I saw teenage dockhands zipping around on golf carts occasionally. I can’t saw I ever saw one of them doing what I would call a “job.” Communication with the marina staff could be called “difficult” at best. Although they knew when to expect us, the marina could not be raised on the radio to provide a slip assignment or guidance on where to go. The piers are not well marked from the water, and when we did get someone on the phone, the communication skills still left a lot to be desired. Once we got to a slip, we only ever saw the mostly teenage staff at a distance, goofing off. We did see a pump-out cart drive past once, and that appeared to be driven by an adult. The office was closed and locked (with an “open” sign lit, and the fuel dock was left unmanned. The ice freezers were padlocked. Other boaters requested our help getting in and tied up, which is fine, as we are always happy to help, but they have dock hands... somewhere. The piers themselves are not well maintained; a few soft boards, a lot of raised nails, and leaking faucets. Immediately adjacent to the office was the marina’s runabout, which was left poorly tied, and which I found wedged under the stringers of the dock at high tide, taking on water. I freed the boat to save it from sinking, but could not find anyone to whom I could report the incident. Boaters came into the fuel dock and left, unable to get anyone to answer the radio or phone to provide assistance. The contrast: We came to this marina exactly a year ago and had a vastly different experience. Last year the radio was attended, the dockhands were present, and extremely helpful, the office was open, ice was available, the fuel dock was manned, and hands did dock-walks checking on vessels and pier conditions. What a difference a year makes! I don’t know if the management changed, but I can’t stress how disappointed I was by our visit.

Apparently no one there knows how to answer and communicate by radio this year. Multiple boats in our group had issues getting a response for slip assignment and multiple boats recd slips with boats already in them. Staff needs to get it together. Also, we were kicked out of the pool by securiity at 8pm Friday night, yet there was zero seating to watch the band. It was just the 2 of us having a quiet conversation. And PLEASE stop with the light sensors in the shower. Who wants to shower in the dark? Luckily our group made the trip enjoyable. Y'all need to work on the details though.

Beach on bay had lounges and ample shade. No jelly fish! Par 3 golf course was fun, bath house clean and modern, pool area nice. Good Dinghy Creek.

Had to walk out to the golf course to get cell service so we could find out there was no Uber or Cabs available. Lucky for us a nice gentleman from the marina gave us a ride into town where we had booked a room for the night.

The good: 1.The bathhouse was spotless. Keep it up ! 2.There is shuttle service to take you out to “Jellyfish Joel’s” the beach bar. Live music is always a + ! 3. The area is beautiful. Tons, I mean tons, of boats anchored right off the marina. The bad: 1.There was none to help dock and welcome us upon arrival. No info regarding internet password, bathroom codes, general directions was given, neither in person nor through email. Had to rely on folks at the dock for info. 2. The internet sucks. And the cell service is poor. If you are looking to “disconnect from the world” you will be fine. 3.The restaurant’s food is good. But it’s far from a fine dinning experience despite the average prices for entrees. 4. The pool is VERY small and packed most of the day. You’re better off at the beach for a swim. Just make sure to arrive early to grab chairs and a spot under the umbrellas.

Nice quiet weekday. Dock hands were great. I highly recommend adding a narrative, photos and even a video clip on getting into and out of Fairlee Creek. I believe you would get a lot more visitors if you take the fear out of getting in.

The dock staff did not assist with docking. The electricity on the dock was not grounded, we had an alarm going on our boat and had to move to another slip to get good electric contact. We tried five different plugs that had problems. Piers are in need of upgrading. Bath house is lovely. Pool furniture needs replacing. We are looking forward to returning after Safe Harbor makes some improvements which should be great! Looking forward to it.

Great facilities, great food and service at the bar/restaurant, and great ,music each night of the weekend. We will definitely be back!

Not wellOrganized . Also No One answered the radio so I can see what slip I’m supposed to go into had to pull up to the gas dock and that took 15 minutes to figure it out.

Friendly staff beautiful marina and reasonably priced.

Peaceful and relaxing, the calm before the holiday weekend craziness. The bath house was very clean and well maintained. The staff was helpful and friendly

Stayed Fri & Sat nites. A lot of housekeeping underway as it’s under new ownership. Very good restaurant despite the Covid- curse. Piano Ted was live Saturday nite & great. We’ll be returning for sure.

First time getting a slip - so nice decided to stay a second night. The bath houses are a 10 out of 10. Be sure to bring a water filter for your boat hook up - the water stains from rust.

Well maintained slips, clean facilities, very responsive staff, and super friendly slip neighbors. No downsides to Great Oak Landing. Looking forward to when Jellyfish Joel's and the peninsula with live music can open again!

Nice visit (our fourth). They seem to be handling the Covid crisis as well as possible. Restaurant was open and serving outside. Pool was unfortunately closed. Only complaint is that there has been some shoaling at the entrance to the alley that leads to the fuel dock which we bumped (5 ft. draft) which should either be marked or preferably dredged. We'll be back in the future.

The inlet to the creek is very treacherous for a large vessel. Avoid an outbound tide if possible.

Beautiful marina, helpful staff, great bands

Very pleasant- nice dockage. Pool small but nice. Dock staff helpful and friendly. Be ready for potentially high current at entrance turn when tide is running ~ up to 3-4 kts. at the elbow. Be ready to maneuver.

Great dock staff and helpful slip neighbors. WiFi didn't really work. But restaurant is very good, Little store decent, gym so-so and v nice pool area. Pretty area to bike if you have one. The creek is also one of the few places we'd actually swim in on the Bay.

Overall it was a nice 2 days and we would go back. Although according to my wife we don't need to make it a regular thing. We are extremely adaptable and change paths pretty quickly. This appears to be important at this marina. From the reservation, dock assignment, restaurant, pet policy and kids club be prepared for differing information from the employees. In summary, I would recommend this place but be prepared for some disorganization and do not rely on anyone other than yourselves and you will be fine!