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Staff was very friendly. Matt runs a great team. Transient docks getting long on the tooth - splintery and cracked boards. Neighbor had problem getting 50A to connect. Thank goodness he had a Reverse Y adapter (2-30A to 1-50A/250) and a friend brought over and extension to use the 30A plug on my side of the finger pier. The biggie complaint is the poor wifi. Second is poor Verizon cell service. I know you don't really control Verizon, but if you constantlycomplain they might put in closer cell.