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First, after I had carefully winterized my boat and dropped it off for inside storage, I received an invoice for $160 for winterization that I had not requested nor authorized. When asked what exactly they winterized I was told it was the lower unit. I explained to them I had a jet boat where would they find the lower unit to winterize? They finally agreed to cancel the invoice which they obviously done nothing to earn. Then when I picked the boat up last week the cup holders and bilge had water the cushions were soaked. the boat was filthy. It obviously sat outside uncovered for several weeks before I requested it to be pulled out. I was unnotified that it was sitting outside uncovered. That's not at all what I paid for. I'm hugely unhappy.