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Great People! We desperately needed new batteries. I sent a message through Dockwa, on a Friday, which was answered within 30 minutes. Then they called. They had our batteries for us Monday afternoon. Hurricane Lee is on the radar and they were very busy pulling boats out. But they found the time to help us on short notice. And charged a fair charge. Craig was extremely helpful and clearly loves what he does. We were on a mooring and they have a launch service also.