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When I called on vhf 9 I got no answer. I called the phone number asking for specifics on location and picking up the mooring. The woman chewed me out for not listening to the message and using Dockwa. I told her we did- and were now there for our mooring. I was told to pick up whichever we wanted, after I figured out where they were. No info given to us on barroom codes. No info as to where we could park our dinghy. (There is no launch). Follow up email with details on the area (restaurants and things to do) came the next morning -an hour before we were leaving Very poorly managed.