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Dock hand didn’t respond to radio hailing on CH 9; reached finally by cellphone. Dockhand not available to assist in docking. Dockhand was unaware of our Dockwa reservation until he made a call. One restroom out of order; no toilet paper in second bathroom. Bathrooms not clean. The provided WiFi access code did not work. Convenient location with good restaurant nearby. Not enough of a reason to go back. We had stayed in prior years and had significantly better experience. Our recommendation is to choose Brewers Hawthorne marina nearby.