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We called on a Friday morning to reserve a transient slip for that evening. We appreciated that they accommodated us and found room for our boat. Once we got there we were disappointed with the lack of service and communication. When we called on the radio as we approached they gave us our slip assignment. However, they never provided us a map of the marina and it was difficult to find our slip. There was no dock hand to greet us and help us tie up so my husband was all on his own while I watched our small kids. We never received any email instructions about how to access the wifi, restrooms or pool. We never figured out the WiFi and we had to hunt down someone who worked there to finally get access to a card to allow us to use the facilities. I called the office Friday evening to voice my concerns and as of Sunday I still have not received a return phone call. We will not return.