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The staff was very responsive via Dockwa app and helped out with reservation changes. I couldn't be happier with their prompt friendly service.
The single, linear dock has needed repairs. The power pedestal worked fine for our 50A needs. The dock was clean and had sufficient trash cans. The location is absolutely in the heart of downtown Nashville; with that comes noise and the potential for crime. The existing gate to the dock is insufficient and has a combination lock and chain for lockage. Other than needed repairs on the dock, there's not much else that can be done to improve the docking facilities until the city of Nashville begins to take seriously its relationship to the river.
We had a good time the two nights we were docked. Boaters should know this is not a quiet safe marina, but rather an expensive limited dockage in the heart of the Nashville tourist zone.