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Initially I was not going to leave a review because sometimes folks just get it wrong. So here is some constructive criticism: just answer your phone and radio. We called four times, hailed on 16 six times, yelled to a guy washing his boat and were informed that they work on 10. Four hails on 10 that were not answered either. We yell to some folks on the dock and they helped us with our lines and were very nice. I found out they had the same communication problem as us, which is unfortunate. When the Harbormaster came over I told him the same as what I just typed above. His response, "well, my radio is always on". Maybe it's a volume problem...