Harbour Towne Marina is located on Muskegon Lake, just south of the channel connecting Muskegon Lake and Lake Michigan. Tucked inside the sand dunes, Harbour Towne’s 243 slips are naturally protected. Our immediate neighbors are the Harbour Towne Condominiums, and Docker’s Fishouse and Lounge. The Harbour Towne Marina Association was incorporated in 1983. Each slip, or “dockominium”, is privately owned, with many being rented out seasonally. The Association is managed by Realico, Inc. out of Grand Rapids, MI, with a Harbourmaster and Assistant Harbourmasters on site.
We really enjoyed how clean and well maintained the grounds are.
The cleanest bathrooms on the great lakes No 50 amp power issues, like many marinas. Docks are well marked with new signs. Diesel is priced right.
Marina was very clean and the people are very friendly. The marina appears to be understaffed. They never answer the radio and barely the phone. When we arrived some other boat was in our slip and when we asked why it took well over an hour to get anyone to reply! We could not get tied up because we did not know if we were in someone else's slip.
It appeared that the marina building was under construction. The restrooms were dated, but clean. Lots of lawn chairs for relaxing, and a great restaurant next door.
When we booked our prepaid reservation we received a nice email with head code, WiFi info, and slip assignment at the east end of the D dock. We didn’t know that meant it didn’t have a number like the other slips and was just the east side of the T at the end of D dock. I left a few phone messages a day or two earlier inquiring about the slip number. No calls were returned but we stopped for a pump out on the way in and learned what it meant from a very nice gas dock attendant. Unfortunately, we arrived at the slip to find it was partially occupied by the bow of the long boat on the west side leaving insufficient space for us. We called one phone number, no answer. No reply to a radio call either. So we tied up temporarily on the empty east end of E dock. Finally got a new person on another phone number. They didn’t know what to do and the gas dock lead person was busy with another boat. After 5 minutes of waiting she suggested I call her boss to figure it out. I suggested she call her boss and figure it out and get back to me soon because we would be going ashore after we had lunch. Some time later, the gas dock lead person figured out that they had given us the wrong slip in the original email and we luckily pulled into the slip we were really assigned to anyway. The facilities are very good but there is a restaurant adjacent and boat launch at the west end of the marina that attracted a number of noisy cigarette type boats. And that evening there was a live band at the restaurant that played so loudly we had to turn off our easy listening music and went below early rather than sitting out in the cockpit. Nice facility if there isn’t a band at the restaurant and and you don’t mind the active noisy boat traffic and you don’t need to reach anyone to help with a slip.
We loved the location, our slip and everything about the experience. We had a couple changes/issues with the slip and the staff were so helpful, I couldn’t ask for better service. I would definitely come back and recommend to others.
Needed to cancel reservation. I contacted the marina on the 5th and again today to request a refund.