Don I have been out of the marina for 8 months.Your review is very much out of line.Please note this is your 3rd marina in 3 years.We helped you out a few times only for you to find some wrong in everything we did even when we you were not charged.We did have problems with most of the dock asking that you be moved off because of your non stop complaints.Now that your gone I hear thing are so much better.And please do not ever slander my family again and as for my son he does great work at Dillons Creek. Sites like this only give one sided views at times and are not real.I got out of the boating world because of boaters like you. Please buy a camper and sell your boat Brian Hall
Dillion’s creek retirement home is Beautiful!! Great location, clean restrooms, a pump out that does not work well, and amazing views! All for $180 plus per foot (which includes all the “hidden” fees). Ok let’s get to the hidden truth. The old owner Brian was hated by EVERYONE! And they kept his son employed which has similar business practices! Like Father like son! So we got a new owner! Elliot! spoiled daddy‘s boy.. The expression “lipstick on a pig” has never been more truthful. He belittled this 20-year-old kid in a parking lot over parking his JetSki temporarily waiting for his father to show up, over July 4th weekend. Mind you, his family has 3 slips at the marina for 10 years. He was very aggressive with me as well! (I will leave my Personal opinion of him and his wife to myself). He bores the slip holders to death with his own drunken stories every night, but they all are too polite to say anything but will talk shit behind his back all day! Elliot - go find friends! There are 2 females (Can’t say ladies) that talk meanly about kids every time the kids are around and having fun. At the pool they act like they own the place!! you two know who you are! If you don’t like being around children and complain about them, then simply leave! Rude! Other people there enjoy seeing children having fun. Mind you, there are only 10 kids, at the most that frequent the facilities. They sell you on family place my butt.... They have signs everywhere “dogs on leash“ but they don’t put their own dog on a leash!! Practice what you Preach! FAKE NEWS! Four reviews on this site are fake from employees and his mother! Let’s move on! I went into the marina office asking for help with one of my boats safety issues and his wife, Karen, forgot to inform her husband in a timely fashion which caused huge issues. The son of the old owner who I spoke with directly in the service department would not help me for over 3 weeks after informing him I was going on a trip because he was too busy with Formula warranty service work. I attempted to bring in a sub, as per the agreement prior to the new owner, and was denied and told to my face that they changed the policy, without putting it in writing or an email to the slip holders. I have Cummings diesel‘s! You’d be mad not to use Chuck from CB Marine and they would not allow him on the property even after he’s been there many times servicing other peoples boats for 15 years. FYI you can bring your boat for the day or week and use anybody you want at Lighthouse point marina to fix your boat! Just call ahead and ask for Carmen. That’s where I moved my boat! They have a real pool not that tiny over sized hot tub with horrible hours, it closes at 4 pm on the weekend. They blame it on insurance!! ANOTHER LIE. I have owned two insurance agencies and I know commercial insurance! They rob you in the service department any chance they get. Do not get your boat serviced there! One example is a friend on the dock asked for a full detail they quoted him $2100. To begin with, that is more money than anyone should pay for a 38 foot boat. Just a polish!! After the boat was put in the water he received a bill for $700 more. . I got my boat done for 1,200 and my boat is 7 feet longer with a bridge! This is the most common problem with this marina. Another example is using an employee to install complicated radar equipment and charging them $3000 and it still doesn’t work till this day. No refund or compensation for anything and they broke his boat! Amazing bad service. I have more but running out of space! Here is a perfect example.. the owner told all the boaters you cannot Wash your boat on the ground before you launch. They won’t let you use water there.. look at the law in NJ! Open the link below!! https://www.nj.gov/dep/njcleanmarina/docs/boatrinsingpolicy.pdf Another up charge scam!! I personally can’t wait for the COVID boaters to sell and this marina will be the best day boaters marina in history! All true and I can’t wait to hear the bull crap response from bobble head!
Dock manager is awful with bad attitude. I have been boating for over 45 years and this was the most ill temper person I have ever run into . There is no gas dock , no courtesy slip, and you will get barked off his dock . General public beware and avoid this place !
We docked at this marina this summer for the first time. It is under new management, and is by far the cleanest and friendliest marina we have ever used in over thirty years of boating. Service is great, but I wish they had a gas dock
The cleanest, full service marinas on the Jersey Shore! Beautiful grounds, well maintained docks, great staff. The town of Island Heights is a step back in time too! If you want a safe place for your boat & family this is it. We have always enjoyed our time at Dillon’s...they throw a few parties & have a pool!
We have been away from this place for a number of years now...as others have said it is a beautiful looking place...but that is where it ends...the service here is atrocious...all of the work that was ever done here was performed incorrectly...if something happened damage wise it was never there fault...always a mystery...the owners are nice but the manager who runs the place is not...as others have attested here he has caused many of the slip holders to leave over the years...the reason the work is done incorrectly is that the workers are not qualified and therefore not paid well...every time we left to take our boat on a trip it broke down at the furthest point away from the marina...take my advice...go elsewhere if you want the work done correctly. The information is very accurate...We boat owners break our asses working hard to make money and the service in any boat yard is extremely expensive...always thousands of dollars so you want your hard earned money to be spent as wisely as possible and you want the best workmanship for it...3 times we took major trips with our boat...3 times the vessel broke down because the work was performed incorrectly...On one trip alone we had four breakdowns...All because the work was not performed correctly...Fuel filters were wrenched on....!! Not hand tightened...After we picked up a load of fuel and tied up at that marina's dock 25 gallons of gas poured into the bilge...We had to stay there overnight and lose a day waiting for repairs...At the next destination all 3 bilge pump alarms went on...We had to get lifted out and lose 3 days awaiting repairs because our stuffing boxes were not repacked correctly...On the way back we lost a day due to an ignition problem that I asked the marina to identify and correct...They just replaced a part and did not identify the problem that caused the issue to happen in the first place...The distributor was bad and the shaft of it was rotating wildly and causing internal damage to the cap...When I went to another facility to have them check it out they found it out right away...This upset me greatly because on every repair DC did incorrectly I had to repay someone else again to do it right...!! All because the help was unqualified to do the work to begin with...You can put a name to your "post" because you work there...You have nothing to fear...When others leave their name they are bad mouthed...We (all of us on our dock) can not tell you how many times a slip holder would complain and instead of the marina addressing the problem they would bad mouth the customer and end up chasing him / her out of the marina...How is it that I have traveled up and down the coast and have run into former DC slip holders only to have them tell me similar stories...MD, DE, VA, CT...I suppose everyone of these people are wrong and you are right...As I said no one ever accepted responsibility there for anything...Every time you complained about something they would get irritated and arrogant and try to blame you in some way...An engine was replaced on one of our boats...While we were staying at another marina in Beach Haven and got lifted out for the season the yard in that marina asked us who replaced it and I asked why...He said they (meaning your place) could not have had a clue in engine replacement because the shaft to the prop was not cut down or replaced due to the new configuration (the combination of the new engine and transmission was longer than the old one)...It was way, way to far back towards the transome (spelling...?)...After they replaced / repaired it the boat performed much, much better...I hoped things would have changed since we left but it does not appear that way according to the other comments here...You have the nicest facility in the world...Why not address the repair issues instead of telling every one else they are wrong or that they are the problem.
This marina is nice looking but beyond that they will try to rip you off every chance possible, the guy that runs the place is totally unqualified and pushing people out left and right. They force you to use only their repair services then over change you while looking for problems to fix it's so obvious that the entire marina try their best to keep from having work done. My advice is to stay away
Dillon's Creek Marina is a really lovely, well kept Marina. The boatyard service is horrible! I had them do a few things. One was to rebuild the toilet. They ripped out the $450 raritan household sized toilet and replaced it with a cheap $150 Jabsco compact size, the waste hose was left leaking! adjust the rudder stop because it was only catching an 1/8 inch, they added a piece of rubber hose. another was to make the engine ready for the journey Home and pump out all the old diesel and replace with new. They did not clean out the water separator that had all kinds of junk in it. Did not replace the belt which it need. All this to the tune of around $1200 and he needed payment before I left!! They installed the new wind/speed/depth instruments, all cables down the bilge. no junction box for the mast. no connection from wind to speed & depth. they left Backbone Tees without terminators! installed all new batteries/charger. refrigeration & bilge pump hooked up to start battery. charger not charging the house bank. ground connected wrong. they test nothing after a "repair" or install. they disconnected the water heater, bypassed the plumbing. I left numerous messages, no return calls. These guys are the highest level of corner cutters! Its a great place to visit but, god forbid you need any work done!