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Easy to make reservation. Received nice list of local eateries, but did not receive map for dock/slip location, codes for dock gate and head gate, nor directions where the Floating Head and office were. We had the help of others on the dock. Given wind conditions and tight space, we tied up at more safely accessible slip. I am at Jackson Park Outer, and was at Belmont there last year before the Chicago-Waukegan race also,, so I had a general idea, but would have very hard for someone totally new without that info. Will likely return next year.