The staff and facilities at Roche Harbor are great. There is something for everyone here.
The office staff offers zero customer service. We use Dockwa when staying at Oak Harbor our assumption is that the Dockwa application process has made for less work in the office as we no longer have a need to go into the office. However, on this trip my husband was up at the top of the Marina and did not have his phone with him, he was in need of the codes for the washroom. The office staff refused to give him the codes even though he advised what slip we were in and had ID. As we were staying out on F dock this made for a very long trek back to the boat. Poor customer service from office staff that appear to be not all that busy.
Deer harbor never disappoints. Great dock crew. The little store at the top of the ramp is stocked with a few essentials and makes a decent burger and fries. Clean restrooms.
Upon our arrival it was a bit windy the marina staff was right there to welcome us, help with the lines and answer any questions. We had lunch and dinner at the Pt Ludlow Inn both experiences were great. And the Marina store is pretty well stocked for the basics including distilled water. We come back for sure
The port of Kingston is very well maintained. We enjoyed our 2 day stay and will return