jboullie

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Safe Harbor MysticSep 04, 2018

Overall a nice place with floating docks which is always a plus. Helpful and friendly staff. Areas for improvement are: Spa (hot tub) heater not working, baths could be updated and the usual crazy expensive fuel costs you find at a Safe Harbor marina.

Marina Response:
Thank you for visiting Mystic Yacht Yard, and thank you for the feedback. We apologize that the hot tub heater was not working during your visit. It was fixed within 24 hours and will be ready for you next time you visit! We also hope that you will find our restrooms in better condition on your next visit as we have a new cleaning service in place. Thanks again for staying with us.
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Oak Bluffs MarinaAug 15, 2018

Great location but facilities need updating. Bathrooms/showers are like beach facilities, showers cost $3.00 for 7 minutes, WiFi was non-existent where we were (near Nancy’s). Bathrooms locked up at night too, inconvenient. Otherwise fantastic location.

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Arrived and radioed in. Told we were at "slip 32". No idea where this is, no signage. A stop at the fuel dock got us a dockhand to meet us there so we could find the slip. We arrived close to closing time so by the time we tied off and went to get the bathroom/shower key, everyone had left and the place was locked. No bath or shower access until the next morning. If a guest arrives, they should make sure they have a key before leaving for the night.

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