The resort it self was very nice! The marina not so much. There is zero protection inside the marina from wind. My boat was rocking and rolling all night long. The 2nd we have to boom a room at the hotel. Very long walk from marina to resort and the marina staff did not offer us any ride on one the golf carts to help us out. My wife hit her toe on a nail that was sticking up on the pier about an inch high... I would go back to the resort but never again marina.
Thank you for your feedback, Mr. Diaz. We strive to give our guests top notch service and we apologize for falling short. We changed the rates and refunded your card to reflect you having to stay in the resort due to the weather. Also, our marina staff is always more than happy to provide golf cart rides to and from the hotel when they can. If the marina staff is ever too busy, then they can call our valet department or give you the number, and one of the valet workers will provide transportation. Again, we apologize and hope you give us another chance later in the season or next season!
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