The marina is a beautiful, clean and secure facility and convenient to prime downtown area. The reason that I did not rate them as a five star was that they did not respond quickly to my Dockwa request as other marinas did in sandwich and ptown. Also we were concerned about the rolling effect from whale watch boats and ferries from a visit to the harbor years ago. We called and talked about these concerns with with the marina office and were assured that we would be in a protected area. Wrong ..,we did get rolling effects and the mooring area was quite bouncy from a strong south south west winds. There price is about 30 per cent higher than there local competition for amooring nor do they offer a boatus discount
Reserved a slip thru dockwa and got quick confirmation. Unfortuneatly we arrrived an hour earlier than scheduled as we picked up good speed thru the canal. The marina was not quite ready for us and there was difficulty in communicating via phone or radio as it was lunchtime. Regardless the Dock hands were able to help direct us to our designated spot. Facilities were very clean and convenient to restaurants Dockwa confirmation was quick and responsive. Dockhand came out at our normal arrival time and gave us details regarding passwords and bathroom combos