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kgklear

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Arrival was non eventful, had 2 assistants to help with docking. Although they tied my lines, the bow lines were loose and had to be redone. Piers wear older and very weathered with uneven planks that would trip you up. Tipped them $20 and never saw them the rest of the stay. My original reservation was @ $76.50 per night for dockage, paid first night up front, when received charges for second and third night - they were @ $85.00 per night. ? ? ? Did received third night free discount of $76.50. Although third night was @ the $85. Principle of the matter. Store was really only good for ice. Pretty much nothing else in there in bulk. Only a select fee single serve sodas, NO Bottled Water other than in single serve at a ridiculous price. Bath and showers were top notch. Walk was a distance to the resort, but we knew this in advance. They did offer a transfer service, usually with a wait. Pool Bar drinks were terrible and over priced. Food at the bar/pub - began the a M, came out cold - soup, tacos, grilled chicken sandwiches, pizza - all cold. Some we sent back and others just dealt with it. And was pricey. For an UPSCALE resort, we expected better. Hot Food, Good Drinks, at least reasonable prices.

Marina Response:
Thank you for your feedback. We strive to give each of our guests top notch service and we apologize for falling short during your stay. If you have any questions regarding the pricing, the Marina Store Clerk can break everything down for you if you would like to give her a call. As far as our store goes, we will definitely take your comments in to consideration for future ordering needs. I have also forwarded your comments about the food and drinks to the Director of Food and Beverages at our resort so he can be aware and make the necessary changes. We do hope you come to visit us again!
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