Already planning next year! Great new transient docks, friendly personnel, awesome location! Doesn’t get any better. Thanks again to all!
We just completed another great stay at Payne's. They do things a little differently here and that's one of the things that we like so much. Down to earth, friendly and accommodating. They want you to have a good time and are very responsive to any and all requests. The facilities are great. Everything you need is right there including an awesome shuttle service to get you into town. We are not "30+ year customers" like many of the folks we met but we will continue to stay at Payne's whenever we are in the area and highly recommend them to all of our friends.
Really great facility. Down to earth management, staff and neighbors! No wild parties. Super clean facilities. Great access to local attractions (particularly food!). Highly recommend and we plan on making it our go-to location while in the Montauk area.
I have a hard time saying enough about this marina. Absolutely FIRST CLASS facilities! From our arrival with multiple boats to our departure 3 days later, we all agreed that this is the benchmark for Service and Cleanliness. The entire area is spotless. Pool, rest rooms, common areas etc. Even the pump out boat was on time and you can “text” them. It seems that most marinas are suffering from a shortage of Technicians. Upon arrival, we had an electrical issue and could not access shore power. The temp BTW was in excess of 90 degrees. Even with the staff shortage they were able to provide some tech diagnosis (within minutes I might add). A quick trip to a local parts store and we were back in business with operational Air Conditioning!. This marina continues to be my “go to” spot on the North Fork!
Love this marina! Great location - excellent facilities - awesome staff. Doesn't get much better. Thanks again to EJ and the rest of the team! June 2022 - Another great experience at Safe Harbor Mystic. What's not to love about this facility! EJ was again on hand to help us get Banshee berthed in a great slip with access to all amenities. If you are planning a trip to Mystic, this is the spot. Easy access to downtown or a little bit down river to Ford's for lobster plus. Gracious service, clean as a whistle, everything you could want or need. Can't wait to return!
Talk about service! We reserved a slip for a round trip sail from Noank to Essex. Wind, current and rough seas delayed our arrival until late on Friday night. To make matters worse, our engine quit while only a few yards off the dock but with no sails up, or wind, we were in a tough spot. Luckily, Christian responded to our hail even though the office had closed. As we started drifting off into the night (and the mooring field!) Christian told us to hang on and he would track down a work boat and assist. Just in the nick of time, he appeared out of the dark and shepherded us into a slip. No small feat! I'm sure there are many facilities and personnel who, given the circumstances, would have simply told us to drop the hook and wait until morning. We were on an 18' Goldeneye with no head and wet from head to toe. Incredible service above and beyond! I'll never stay anywhere other than Essex Island while sailing in the area. What a fine organization!