maxwell

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Very helpful staff. Very clean. Water Shuttle to downtown Hampton.

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Cute town. Quiet mooring even in high wind. Staff a bit testy, nor were they aware of the mooring assignment provided by Dockwa and approved by PJYC. We were greeted by "Yeah, what do you want" on channel 71 when announcing our arrival, they also wanted to know why we were on the mooring assigned via email ("that will probably be ok")and were not aware we had reserved and paid for two nights, not one. I know businesses have had to deal with staffing shortages as of late, which I understand and appreciate, however, the nature of this customer service did not seem to be due to that.

Marina Response:
Thank you for staying at PJYC and apologize for your conversation with our launch driver when you arrived at your mooring. Hopefully the rest of your stay was pleasant and you enjoyed all the wonderful amenities of Port Jefferson Village. Just for reference, PJYC monitors CH 68 which you should use in future visits.
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