The only down sides are price and the food on site.. Facility, dock, Dockmaster, people are all excellent. Food and dockage are both overpriced but it is Mystic Seaport Museum. Everything in Mystic is expensive for cruisers.
The dock and dock crew were excellent. The location is wonderful. The facility not so much. The showers are very small with no shelf for soap or shampoo. The Heated pool heater has been out of service for apparently quite some time with the bay being warmer. At the cost per foot everything should work. But again you cannot beat the location!
We had called the Marina to ask about having things sent to us there. They said absolutely, no problem. 3 USPS packages not accepted by the Marina. Marina manager said USPS is worthless and had not delivered anything. However their dockhand gave us the delivery notices of the attempted delivery. I had to go to the post office and was told “take an Uber”. 40.00. The docking for catamarans is over 1/3 of a mile from the office and showers. Showers are clean but very small. They have an added charge of $38.00/day “resort fee” above the dockage cost. Their shuttle is not running during the posted hours and will not make the advertised grocery store or West marine run. Tiki bar and pool are nice but a long walk