Disappointing. We approached the marina a few minutes before 1800 and the dockmaster told us over the radio that his office and the fuel dock was closing at 1800, but that we could do self service fueling with $100 limit each time but able to enter credit card multiple times. We needed 300 gallons and each $100 got us about 17.5 gallons. Pretty soon our first credit card stopped working with a fraud alert and we switched to Amex which kept working. Over the radio, the dockmaster also told us we could use a slip # in concourse D or E, but we didn't hear the actually numbers for these slips. We found an empty slip in E and fortunately no one showed up to claim it. Of course, no one was available on the dock to help with lines at this time.
Extremely nice people who were incredibly responsive in answering our questions prior to arrival. This was our second visit here. It however appears more oriented to seasonal boaters than to transients, thus its services and facilities are more limited than in marinas actively serving transients.
First we radioed we needed a pump and fuel. Response was we can fuel you at your slip. Once docked, they then told us we had to go to the fuel dock to pump out. Second, on our morning of departure, I powered up our electronics and noticed the depth sounder was reading 0.4 ft under bottom. We checked and the tide was going out for 2 more hours. So, we powered up to leave early. By that time, depth sounder was reading 0.0 ft under bottom. We were stirring up mud and aground off and on as we pulled out of the slip into the fairway. Had we not left we would have been hard aground in the slip. Our boat is a GB LOA 47.5 Beam 14.5 Draft 4.5. All info the marina had in advance.