As of Friday, May 29th, both the Confederation Basin and Portsmouth Olympic Harbour Marinas are open for seasonal reservations at this time. We remain closed to transient boaters until further notice and booking requests are not being accepted. Boaters interested in the status of our marinas are encouraged to stop in at our offices, contact us via phone or e-mail, or follow along on the City website and COVID-19 updates here: https://www.cityofkingston.ca/resident/covid-19
I have had the privilege of sailing in and out of Confederation Basin, in Kingston, Ontario, for 40 years now. At no time, as in the past few years, have I experienced such unprofessional service from the ENTIRE marina staff. No one answers the phone, which is weird because three staff were at the client service desk just gabbing and/or eating. No one responds to VHF calls from inbound boats, which is weird because I saw a dockhand with a VHF. No one knows what slip to put you in, which is weird because I filled in the online registration days ago. No one serves you at the client service, which is weird because, again, three staff are sitting around gabbing and eating, paying attention to anything except the human being at the counter. This has been going on for too long. Time for a change in leadership for marina staff in my opinion. Love Kingston. KCVI student. Queens grad. Married here. I would not normally say anything, but Confed Basin is important to me, my family, and this community. It has been hard to watch the level of service decline so drastically over the past few years. That’s my 2 cents. Thanks for listening. CC
We were there late in the season after coming down the Rideau. It was a week's wait until a good weather window opened to cross to Oswego, but Kingston and this marina worked out very well. Since it was late, there was plenty of room for berthing. All the marina's shoreside amenities were very good indeed, with clean bathrooms and showers, and new washers and driers. Kingston is a nice city with plenty of restaurants and shopping. Note: it is very exposed to wind from the north, east, and south. We were pinned pretty hard to our facing dock for several days, though when our day to leave approached we were able to maneuver off. Perhaps the lesson is if you can't get off your dock due to high winds, it's probably better to stay put. All in all a good stay.