This was BY FAR the best marine repair experience I have had. They are well spoken, fair, and organized! Other marine businesses need to go learn from them.
This ship yard is located in a great area. The staff are very knowledgeable and personable. If you need to get your boat repaired, whether it be mechanical or cosmetic, or simply want to customize it, trust in these guys!
Incredible service. Called them from the water with a serious issue. They talked me through what needed to be done to get it out of the water (as a new customer). Took it right to them and I was afraid I was in for a massive repair job. They literally grabbed the parts needed and fixed it on the spot in the street. Totally fair prices and super nice family owned business. Then they were off to service different boats, but they made the time for little 'ole me cause I wanted my boat ready for July 4th plans. Thank you. I'll be back to them exclusively!
You cant go wrong with Baywood. It is literally a one stop shop for almost all boating needs. They even hooked me up with the name of a guy who teaches advanced boating techniques. I am extremely passionate about my boat and I want to read up and learn every little nook and cranny. The folks here have been extremely patient with me and provided me with all the support I need. Not to mention they are very good at explaining things I ask about. Loyal customer for life.
We love the Marina and the staff that runs it. Our boat has been here for years and we will always be at this marina.
We are sorry Steve Harrison was unhappy with us for finding a buyer for his boat. Steve signed a brokerage agreement with us in December. Shortly after we presented him an offer for $100,000 which he refused. The boat had already been removed from the water for the winter and all systems winterized. The sea trial necessitated launching the boat and commissioning the engines and generator, which would have to be rewinterized and the boat rehauled and blocked for the winter. Don Mueller, our sales manager, negotiated a new sale price of $103,000 and had Steve Harrison sign a letter of acceptance for $92,700. This figure represents $103,000 less the standard brokerage fee of 10% to which Steve Harrison agreed to when signing our brokerage agreement. Unfortunately Steve Harrison met the buyer after the sea trial and before the sales agreement was completed. He asked the buyer how much he was paying for the boat. When he found out the buyer was paying $103,000 he became agitated as he thought we were selling the boat for $100,000 and absorbing the extra expenses out of our brokerage fee. He then threatened to sue us for fraud and proceeded to sell the boat directly to the buyer, eliminating us from the sale and violating the brokerage agreement he signed. After threats, both parties consulted with their attorneys and decided to sign documents releasing both parties from any future legal actions.
I am filing a consumer fraud case against Baywood Marina and Ed Harrison as they were acting as a duel agent in the sale of my boat. Just by chance, I happend to run into the perspective buyer during sea trial. I came to find out that Baywood was selling my boat for over $3,000 more than they had listed on my contract! We are in the process of taking legal action. If there is anyone that has any information or experience with Baywood along these lines, please contact me at [email protected] . We are going after them so they can NEVER do this to anyone else again!!!