Safe Harbor Pilots Point

274 Reviews
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63 Pilots Point Drive
Westbrook, CT 06498
41° 16' 13.09'', -72° 28' 5.88''
860-399-7906
VHF Ch. 9
$4/ft - $5/ft
shmarinas.com
Clinton Harbor
Start Your Adventure
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Safe Harbor Pilots Point
Fuel
Last Updated: Apr 30, 2024 3:25PM

Diesel $4.02

Gas Premium $4.65

Awards


Boaters Choice 2017Boaters Choice Elite Fleet 2018Boaters Choice Elite Fleet 2019Boaters Choice 2020Boaters Choice Elite Fleet 2021Boaters Choice Elite Fleet 2022Boaters Choice Elite Fleet 2023

About


Located in the charming town of Westbrook, the sprawling and amenity-rich Safe Harbor Pilots Point is moments away from the quaint coastal communities of the Long Island Sound. From water sports and swimming to picnicking and Member events, boating enthusiasts will find everything needed for a weekend getaway or an ideal summer home.

Berth Capacity


Slips:867

Approach


Minimum Approach Depth:0.0 Meters
Minimum Channel Depth:0.0 Feet
Mean Low Water Dock Depth:0.0 Meters
Mean High Water Clearance:0.0 Feet

Services & Amenities

Last Updated: Feb 02, 2023

Fuel Dock:Yes
Gas:Yes
Diesel:Yes
Dockage:Yes
Water Hookup:Yes
Transient Storage:Yes
Long Term Storage:Yes
Service & Maintenance:Yes
Wi-Fi:Yes
Pump-out:Yes
Restrooms:Yes
Showers:Yes
Trash:Yes
Ice:Yes
Propane:Yes
Captains Lounge:Yes
Security:Yes
Swimming Pool:Yes
Groceries:Within 5 Miles
Medical Facility:Within 5 Miles
Pharmacy:Within 5 Miles
Restaurants:Yes
Beach:Within 5 Miles
Pet Friendly:Yes
Fitness Center:Yes
Tennis:Within 5 Miles
Ship Store:Yes
Max. Vessel LOA:100.0 Feet
Max. Slip Length:100.0 Meters
Max. Slip Width:25.0 Meters
Floating Docks:Yes
Oil Disposal:Yes
Repair Crane:Yes
Engine Service:Yes
Propeller Service:Yes
Dry Stack:Yes
Land Storage:Yes
Travel Lift:Yes
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Verified

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Great application use it all the time

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What a lovely marina with a nice neighborhood nearby for walking.

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Chris and his staff are fantastic. Simply the best!! The winds were blowing and their assistance was instrumental in safe dockage given the conditions. I always stay here when in the area. Captain Bob

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Verified

We come here regularly because it’s such a welcoming and well run marina - well staffed with energetic dock hands, beautifully maintained with nice amenities. Great place to relax.

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25 years at Pilots Point, love it

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Great location and friendly staff

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Great staff and accommodations

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Fantastic service, people and facility. Wonderful restaurant. We really enjoyed it.

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Perfect! Clean, friendly and well supported!

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The dock master and his crew were fantastic as usual. Always accommodating when I tie up here for racing.

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Verified

Everything any boater would want, and more. First class all the way. Thank you, Safe Harbor Pilot’s Point!!!

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Pilots point has been our home port for years and we can’t say enough good about the facility and the staff , all rock hands are fantastic and Chris the new dock masters is the best ! Looking forwards to many years to come

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Verified

Got in after the early 1600 closure and left in the early morning before opening, but Sarah provided a marina map via text and was very helpful. Will be back!

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Verified

Very nice marina. Very clean. Dockhands very helpful. We pumped out and got fuel. The marina is very large. Nice areas to walk along the ocean as well as within the marina. Restaurant in the marina was closed when we were there at the end of April. There are a couple of restaurants within a mile of the marina - we did not try them so unable to comment. No gate at the dock but marina is secured at both entrances by a key card. We saw an active security presence within the marina after 5:00 PM.

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So helpful!

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Great marina. Clean good quality docks and responsive staff.

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Love it. Always happy to return from other marinas.

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We had to arrive after everyone had gone home at the dock, so the Dockmaster let us know where we could tie up for the night and have power. A very nice person going home late from the accounting office gave us a ride to a nearby restaurant. A treat after a rough cold day. Thanks everyone. Service department took care of a problem that wasn’t fixed right in Newport and did a great job at a reasonable price. What more can you ask. The dock crew was great as usual.

Marina Response:
You are most welcome! Thank you for staying with us at Pilots Point. It was a pleasure having you here, and we hope that you will come back and see us again soon.
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Nice clean facility

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Reservation was easy and the dock staff had our space available where we wanted it and when we arrived. Everyone was super helpful and facilities very nice!

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Great stop for us. Very well kept marina. Very helpful dock staff. Good price on diesel. All good!

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Super convenient location right off of the sound very clean bathrooms

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Beautiful spot. Excellent facilities. Fine help.

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Easy. Everyone was warm and welcoming

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Chris and crew were a huge help even though we were late getting there. Big thanks to Soren as well.

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A great facility! Small craft advisory on the Sound, but calm as a mill pond inside. And Kip and Dave did a GREAT job diagnosing and fixing a persistent problem with my alternator.

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We are giving the marina five stars because Jack, the dockmaster, did a great job helping us dock during the storm. He is a very knowledgeable dockhand who knows what he is doing. We appreciated his communication and professionalism. Thank you, Jack.

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Very pretty, nice facilities.

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Their staff are the best in the business. Very courteous and professional. Always a great place to stay.

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Wonderful facility with some welcome live music in the evening. And big kudos to the dock assistant who worked with our friends to play a well-executed practical joke on us!! Thank you. Lots of fun.

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Good, except they located us at a dock then put another boat behind us blocking our early morning departure. We had to untie, unplug, then swap the boat locations the evening before departure. The reconnect the power. We were disappointed that laundry facilities were not available on site.

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We had a great experience at Safe Harbor Pilots Point. Everyone was extremely helpful and friendly. Next time we will make use of the pool. Additionally, they offer so much; restaurant, grills, basketball court, playground for kids to name a few. We will definitely be back.

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Verified

What a huge place and kept in beautiful shape. Dock staff didn't do their homework and moved us twice to another dock, actually three times. The two dock hands were very courteous and helpful, I just don't know why they didn't check their records when I hailed them. No big deal, but they left so fast I didn't have a chance to tip them. I guess a lot of boats were coming in at that time..

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Verified

great slip nice docks great pool showers and bathrooms were great giant facility I love that you can get a pumpout so easy ... they schedule it and always come

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Outstanding service upon arrival and facilities immaculate with great live music.

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Amazing marina, excellent staff

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Great crew at the gas dock. Bathrooms clean. We’ll be back.

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Staff was great, pumpout boat quick and efficient, nice floating docks. Fuel dock has high speed or regular for diesel. Decent restaurant on site. Nice clubhouse. Second visit this summer, will definitely be back when in the area.

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Easy in and out, easy to get fuel. Clean docks and helpful staff. Always a stop on the central Ct coast for us.

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Easy in easy out, clean and quiet. Great showers! Dockhands were super friendly and helpful.

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Competent staff, friendly and helpful. Facilities are very good. Restaurant food is bad.

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Everyone was helpful and very supportive

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easy in and out great staff at fuel dock helping with the boat

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Beautiful facility, great dock staff. Stable, well built docks. Quality, well staffed restaurant.

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As always the dock crew was extremely helpful, courteous and friendly. The facilities well maintained and clean.

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Great staff, great marina, and nice location. Really well run and very helpful.

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Great marina. Friendly and helpful staff. Many fun marina events. Very clean facilities.

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Great crew, great slip, clean facilities. We will be back.

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Terrific. Again, very helpful staff. Could not do enough for us. Great stay.

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We just stayed for one day on our way from Warwick, RI to a trip up the Hudson; but, it was excellent. Chris guided us to our slip via VHF and Vinny and Ian were there to get us secured. Helpful and cheerful dock hands are always a plus. Ian drove us on the shuttle service to nearby Old Saybrook for shopping and dinner. Facilities are spotless. As Safe Harbor members the stay was free! Highly recommended.

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We needed a marina for a Safe Harbor due to an impending storm. We were welcomed in and the docking staff was at the dock waiting to help us tie up. The Marina courtesy van took me out to pick up our dinner and the facilities were clean and top notch!! We will definitely be returning.

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Loved it! Thank you.

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Great marina and staff

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Great accommodations, great crowd. Jd

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Very pleasant experience marina is well kept and comfortable. Appreciate the safe harbor courtesy and look forward to returning enjoyed the restaurant as well

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Wonderfull marina staffed with great people. Very nice restaurant. Alex W.

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Wonderful dock staff, clean and well kept up facility—super restaurant!

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Stay was great, very helpful staff, comfortable accommodations, clean facilities.

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Fantastic service all around.

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Very nice and clean marina, good restaurant on the site and many options near by. Staff very helpful.

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Clean, friendly staff. Not our first time there and not our last

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Verified

Excellent docking staff and facilities! We enjoyed our time and the help from the staff! Looking forward to returning again.

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Clean facilities, helpful staff! Will visit again!

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Dock staff was great and put us near the gas dock due to my back issues. Dinner at Bacari was great. We stop several times a year and it's always a great experience. S/Y Grace

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As always a great experience.

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Great amenities, convenient access to nice restaurant (Bacari Social), fun happy hour event with band in Friday, helpful dock staff. And donuts on Saturday morning!!

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Dockmaster and staff are, as always, professional, helpful and friendly. They give precise, understandable instructions to incoming vessels and direct/guide vessels to their slips with adept dock staff. Always a pleasure staying here!!

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Dock hands were awesome.

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Great marina staff very helpful and friendly.

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Very good dock staff. Good facilities. This is a huge marina. The transient slips are very convenient. We left in super low tide but there was still plenty of depth through the channel and at the docks

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Excellent. The marina is kept in great condition and the staff is very helpful.

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Excellent Facility love the service and amenities.

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Super friendly and helpful staff

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Experienced and helpful. Full service marina. Love the pool.

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All accommodations and staff were great

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Beautiful facility. Wide slip. Great service.

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Staff was incredibly nice and helpful. Excellent stay. Love this place . ⭐️⭐️⭐️⭐️⭐️

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Excellent - great facilities & staff

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Top notch marina, great restaurant!!

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Great place to say convenient nice facility

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Great staff, wonderful location, lots of green spaces.

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Great Place, great staff. Everyonr should meet "Bob the Mayor" on C dock

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Great facility with super views, extremely well managed, happy helpful and professional staff. Wonderful spot to stop, the restaurant on Bacari Social is excellent.

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Great place and staff there are great

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Nice place very clean

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Without a doubt, one of the most beautiful Safe Harbors we have stayed at. Very helpful dock staff. Great new restaurant.

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Always great. Restaurant could have been better

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Great facility, great staff. Just finished an 9 day cruise along CT coast, 7 marinas and yacht clubs and this is the only one to get 5 stars.

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beautiful marina and great location. We will definitely be back.

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LOVE IT HERE! Friendly,clean and totally beautiful all around

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Very capable and courteous dock hands, nice and close bar/restaurant, very affordable diesel fuel prices!

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Great service. Mechanic stayed late to finish job to our satisfaction. Highly recommend this marina.

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Awesome The staff there was fantastic!!!!

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Very nice marina. Clean restrooms and showers. Nice pool. BYOB happy hour on Friday with live music and hors d'oeuvres.

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Nice marina. Nice crew. Great restaurant.

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Top notch facility and staff, will definitely be coming back⚓️

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Stayed here over 4th of July. Dock staff were fantastic, got us right into our slip and took us to grocery store in their shuttle. Marina is clean and well maintained. Pool area was nice and clean. Had a coolant leak, the service staff looked at it, found the problem and overnighter the parts to get me going the next day. Fantastic service all around! We'll be back!

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Clean marina and helpful staff.

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Always a great visit.

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One of my Favorite Marinas. Sarah and crew make you feel right at home.

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Outstanding service as always

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Verified

This marina has great amenities. The Bacardi Social restaurant was good and right on the property. The staff is excellent here! From docking, fueling, ice runs, golf cart pick up. Outstanding!

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Always a great visit

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Always great. Very good dockhands and great attention to customer needs.

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It's a great marina.

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Sara and the team always make us feel at home!

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We arived an we're assisted in docking our boat. Everything went smoothly. We had a nice dip in the large pool and a nice hot shower. We then used the marinas grill to cook dinner. Everything was perfect. Great and courteous staff was welcoming.

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The facilities, service, and overall experience was fantastic. I would not only go back but recommend this place to anyone You pay a bit more to get more.

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Beautiful place with many nice amenities! Nice beach near by. Beautiful lush green salt marshes with Egrets! Great staff. Very helpful and friendly. Definitely a great place to hang and explore? Isle of Skye

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Friendly, helpful staff. Trouble-free check-in. Very nice facilities and clean showers. We would definitely stay here again.

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great place to stay. the crew is great

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Great Marina, appreciated ride to Essex.Clean facilities. Friendly staff.

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Sara and the team at Pilots Point are outstanding! Cannot recommend this marina enough. The facilities are spotless and modern.

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@hughestdavid I have been keeping my boat here for 5 years now and have had nothing but an excellent experience. I agree, it is an amazing place to stay. I love taking a dip in the pool on a hot sweaty day or relaxing by the new firepits. Sara was extremely nice; however, I have had a very different experience with the dock boys. They have catered to any need without question and seemed to have great personalities. I have never been unable to find an open grill. (And I grilled every Saturday night for the past 5 years). Regarding the flag I have seen it flown from 7:30am to 7pm every day. I've seen them take the flags down many times, often they patriotically fold the flag while singing the national anthem! You must have caught them on a very very bad day because they are very well trained and respect the flag.

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Verified

Well kept, excellent facilities & helpful staff.

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Nice clean marina. Dock hands are very helpful.

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Great staff Good facilities

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What a great Staff! They are always on the Docks lending a hand. Friday night band/happy hour was fun! The Saturday night end of the Season pig roast was superb! Transients are made to feel welcome, including receiving a bag with events info. Beautiful Marina!!!! This is what a Safe Harbor should be!!

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Verified

Very large marina....restaurant on the premises....gas grills...nice reck room....good place to go poking around with a dingy....rest rooms and showers were very clean....dock staff were very helpful. Nice place to visit

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Verified

Was an awesome place to stay, Enjoyed the pool Fire pit area, club house and programs, also the local restarunts. Sara was nice, dock boys not friendly or seemed to lack personality(snobish). Wish there was one more grill supplied for grilling there was a long wait with many people waiting to use 2 grills in pick nick area. The 3rd grill was was disabled and abbandoned long ago. Was sad to see they had very little respect for the American flag never flown until late morning or early afternoon and when not flown was crumpled in a ball on the gas dock office table. When carrying the flag through the marina the dock hand threw it over his shoulder. So sad to see no respect, obviously not trained properly. Otherwise nice facility, clean, well maintained.

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Verified

What a great location and ship shape clean marina. Live all the dock interconnect. No need to go inland to get anywhere unless you want a quick cut thru. Super friendly staff and accommodating , nice touch with the welcome bag delivers to the dock. Grills were great plentiful and quality with plenty of space and views showers and bathrooms were county club quality. We will be back!!

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I paid 5 psf and we expected a courtesy shuttle. Please apply an appropriate refund. Josh Goldman 917 859 7764

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Great dock hands. Clean bathrooms. Quick and easy to get in and out

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Pilots Point was as always a great trip for us. The staff accommodated our request for an outside slip due to our older boat with lack of tight quarters maneuverability. It is most appreciated!!!! Thank you Pilots Point

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Sara and the Marina/dock staff were outstanding !!!!! Looking forward to going back!!

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Great friendly staff, wonderful up to date facility. Can’t wait to go back.

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Dock hands were helpful.

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Wonderful staff! Great facilities!

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Dock crew was especially helpful!

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Stayed 4nights over the 4th of July. The crew there is wonderful. We had 12-14 boats all from Deep River and they did a great job docking us all together on the gas dock. We very much appreciated that!

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Verified

Great stay as always. Dock staff very helpful with slip assignment in advance and came right out to help. Bacari Social was delicious and they had a band playing outside , wonderful

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Verified

What a pleasure to stay at Safe Harbor. The facility is meticulously maintained and clean. The staff are beyond friendly and competent. Its a great location with a lot within walking distance. We will most certainly go back.

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The fuel dock personnel are nothing but stellar at their jobs. Super friendly and always willing to do whatever it takes to make my stay there the best in the area The pool makes it feel like I'm at a resort. It would be nice if there were laundry facilities as described in Dockwa.

Marina Response:
So great to hear! Looking forward to seeing you in the future!
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Verified

Very clean marina. Friendly and professional staff. Nicest marina I have been to in the North East. Only issue was we ran aground (sailboat with 7ft draft) trying to get to the fuel dock at low tide.. But this is outside their control. Marina staff was very helpful in this situation.

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Verified

Wide fairways and nicely marked slips made docking easy. Also enjoyed the pool and bathroom facilities. Will be back!

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Verified

All was great including fuel price. We are coming back on Sunday. Staff is friendly and helpful. 👍

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Love this marina. Great staff. Clean. Tricky currents on the transient dock

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GREAT visit at Pilots Point! The staff is AMAZING. Thanks to Sara, Jack, Chris, Isabel and the entire team (can't remember all the names) for the docking help and responses to all our questions. They made us feel like truly valued guests. And the facilities -- pool, showers, outdoor tables & chairs, BBQ grills, fire pits -- are perfect. Great onsite restaurant, too.

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Excellent visit. Staff was attentive, facilities were clean, pool was refreshing.

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.everything was great. The marina was beautiful and the people were friendly. Will definitely be back

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Beautiful, clean and 💯 better than Strong’s. Thank you for a fabulous time! We will definitely be back!

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Great time for family.

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A great place to visit. Dockmaster Sarah snd her crew are fantastic!!

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Friendly staff, helpful, efficient, very clean and organized grounds and marina, Excellent restaurant on premises, "Bacari Social".

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Great overnight stay, great staff easy in and out on way to NYC

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Great management of this location!! We were pleasantly greeted, assisted with fuel and docking. We could not have asked for better service. Warning if walking west, ask the marina the shortest route as GPS didn't help us here.

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Clean dock areas and clean baths and courteous staff

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A really well organized marina with friendly and competent dock staff. Bills Seafood is a good restaurant up the river just past the bridge.

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Great marina. Clean bathrooms and pool facilities. Close to restaurants. Friendly and helpful staff. The price of gas was misrepresented as “including tax.” When we went to pay they added tax. This adds up when buying hundreds of dollars worth of diesel.

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Verified

Grat facility and staff was very helpful, friendly and attentive.

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Convenient, very helpful staff, great food and staff at the restaurant. Very nice, clean showers etc.

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Verified

Excellent stay, everyone was so professional and helpful at Marina. We had a few things that needed fixed and they could not have been more responsive. Max orchestrated quick repairs and Sarah did the same with our docking needs. Christian took us too Stop and Shop for needed provisions. We look forward to returning.

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Verified

Very protected harbor. The staff was excellent. Great facilities.

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Safe Harbor Pilots Point - Robert & Georgiane H.Aug 21, 2021

A great marina with many amenities and a friendly and knowledgeable staff. On our arrival, the crew was there to assist us with docking. The grounds are spotless and restroom facilities are super clean. There are gas grills placed throughout the marina and a short walk will take you to the town beach. We have been here several times and always have had an enjoyable stay.Great job Sarah!

Marina Response:
Thanks for the wonderful review. It is always a pleasure having you here at Pilots Point, and we are always happy to assist our guests. Looking forward to seeing you again on your next visit. Happy boating!
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Verified

We enjoyed our stay. Staff was great and facilities were clean and orderly. Only issue for us was terrible WI-FI. I was a bit surprised with a Safe Harbor marina having such terrible service. We will be returning as our stay was enjoyable

Marina Response:
Thank you so much for the review! Hopefully next time we can help you get a better Wi-Fi connection. Looking forward to seeing you again!
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Verified

Fine facility, welcoming and helpful staff.

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We visit Pilots Point every year and as always our stay was perfect! The staff was great once again and we happened to be in port during "pirates week". They put on a scavenger hunt that you did via tender followed by pizza and prizes, and needless to say it was a fantastic time! On another note I was in Mystic the night before and had a bilge pump go out. I left a VM for the parts department the night before for the part I needed and it was at Pilots Point.....GREAT Service!

Marina Response:
Wow! Thank you so much for the awesome review! We are so glad you got to join us on Pirate Day! We can't wait to have you visit again!
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Verified

We had an excellent stay at Pilot’s Point. We traveled there with two other boats and they were able to accommodate us and keep us all together on the same dock. The dock staff was friendly and helpful. The marina has so much to offer and is beautifully maintained. The marina is very organized and well run, which is hard to find, especially for a marina their size. We are looking forward to coming back. Thank you for a great visit.

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Verified

Marina and staff are great. It’s much more shallow than on the website.

Marina Response:
Thank you so much for the kind review! We cannot wait to welcome your group back!
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Verified

Nice marina; laundry facility is missing.

Marina Response:
Thank you for your review. Unfortunately, the town will not allow us to have laundry onsite. However, there is a laundromat very close by and we are always happy to provide a ride. Please ask the next time you visit.
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Verified

Pilots Point is usually a 5 star experience, but today was an exception. For some reason there was only 1 person dock staff person on the grounds. As a result no one was able to assist on the dock catching lines. Got my 45' sailboat into the slip alone fine despite midslip pilings and minimal horizontal clearances, but it was not the typical Pilots Point service. An anomaly I'm sure, but...

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Excellent marina, friendly and helpful dock staff. Property is very well maintained.

Marina Response:
We are so glad you enjoyed your stay with us! Enjoy the rest of your season!
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Verified

Great staff. Clean facilities. Nice docks.

Marina Response:
Thank you so much for the review - We are so glad you enjoyed your stay with us!
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Verified

Wonderful place so much to do and see

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Verified

Excellent, as always. Great dock staff

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Verified

This was our 1st trip to Safe Harbor Pilots Point and not our last. Facility is well maintained and spotless. Sara, Kip and the team there were all extremely helpful and polite. Our preferences were happily met which made our trip more enjoyable. We highly recommend adding this marina to your next trip. You will not be disappointed. Thank you, Fred & Jan ("JanMarie VI")

Marina Response:
Thank you both for the kind review! We look forward to seeing you in the future!
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Verified

Great place! Definitely be back. Only thing missing is a coffee/breakfast spot at the marina.

Marina Response:
Looking forward to having you back!
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Verified

Needed to have garbage bins on docks. The playground needs to be fixed and updated. The bathrooms and showers are extremely clean but are outdated. There needs to be a clubhouse on the south side. Pool was large and clean.

Marina Response:
Hi Jeff, Thank you for staying with us at Safe Harbor Pilots Point! We appreciate your feedback! We are in the process of getting a new playground and will look into more garbage bins as well. Next time you visit us you can check out our south yard clubhouse which is located by the restaurant and fuel dock. Happy boating the rest of this season!
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Verified

Helpful staff, decent facilities, excellent restaurant

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Verified

The crew at Safe Harbor Pilot's point is always great. Facilities and grounds are well kept. We enjoy our stops here!

Marina Response:
Thank you for your stay!
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Verified

Excellent Good location and service

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Verified

Dock staff and facilities are top notch! Great new restaurant at the marina. Will be back again! Thanks

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Verified

Great staff helpful Well kept

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Verified

Great location and nice facilities, really enjoyed the area and the dock set up was very good. Definitely will go back in the future.

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Very nice facility . However there are no laundry facilities

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Verified

Always have excellent service and great stay at Pilots Point. So happy that we can use our free nights there!

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Verified

Friendly dock staff and dockmaster, very willing to help on anything and everything. East slip to get in and out of. Would definitely visit again.

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Verified

The wi-fi is slow and not totally reliable. The password is too long….especially true for smart TVs that don’t have a keyboard app.

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Great location, friendly and helpful staff - will be back👍

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Verified

The staff and facilities were great!

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Quick and easy access from the Sound. The team saved our bacon when we called them late in the day with a problem with our sailboat while heading down the Sound and needed after-hours docking and next day engine repair (alternator was not charging the batteries). They were helpful and unbureaucratic, even offering free shuttle to supermarket for provisioning, and the yard team found and fixed the problem in an hour. Having a good restaurant on-site was a plus. This place has everything - except, inexplicably, laundry facilities.

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Stayed here one night while transiting east. Very nice facility with pleasant helpful staff, nice bath facility, popular restaurant. Pretty easy docking for transients.

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Verified

Very nice marina with friendly and helpful staff. Good stopping point between Block Island and the western part of Long Island sound.

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Great stop over on your way to Block or Greenport. We love the amenities, cleanliness and friendly staff!

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Verified

The staff was so nice in the docks and the restaurant which just opened two weeks ago was great as well. The was a wedding going on so the restaurant was closed Saturday, however we enjoyed the band from the boats!!! We will be back!

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Verified

What an amazing stay at Pilots Point! Sara and the staff took great care of our group and provided exceptional service with a smile.

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Verified

Great stay Friendly staff.

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Verified

We just needed a slip for an overnight stay while moving the boat. Super friendly and accommodating staff. Beautiful facilities and very easy to get in and out to the Long Island Sound.

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Verified

Nce place, but I was unable to use the Wi-FI, and wasted an hour trying to get connected and set up a dockwa acct. Dock hand finally had to do it for me on the office computer. Never did get connected, and their Wi-Fi interfered with my own cell data, frustrating debacle. Especially when paying high rates.

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Verified

Terrific staff, so close to LI Sound

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Verified

Great as always at Pilots Point

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Verified

Beautiful marina, with helpful staff! I appreciated the phone call telling me which slip to take.

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Verified

Nice people and beautiful marina. Good service. Good electric.

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Verified

Great staff. Had an excellent stay at Pilots Point

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Verified

Amazing location. Lots to do. Channel entering and exiting very narrow and poor location for fuel station. Difficult to find someone in main office. Was not provided WiFi password.

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Verified

Nice stay, facilities were clean and grounds were nicely maintained.

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This was our first visit to Pilots point and it wont be our last. This marina is fantastic! Upon arrival and calling the dockmaster we were immediately greeted in the harbor by a small tender that took us to our spot, we came in with 4 boats at the same time. The 2 deck hands were prompt and got us all tied up quickly. Each slip has a dock box, power, hose, etc, the docks themselves are beautiful with a composite type decking and well maintained. We were on M dock right near the bathrooms and pool. The bathrooms were clean and had 3 toilet stalls and 4 showers, you could smell the bleach in the morning, they kept them very clean. behind the bathrooms there is a nice pool with lounge chairs. There is another pool on the other side of the marina as well which is a little more updated, but our kids didnt care. Behind the pool is a nice pavilion with tables and grills, then a large playscape for the kids. This is a great marina to have a dinghy if you want to explore, or take it to the other pool. We also went up into the march for miles, the kids loved it, and its a short ride to Bills seafood for dinner or icecream. They also have a free shuttle which took some people tot he outlets and back which was very nice. next time we come back it will be for 3 days, this place is fantastic!

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Verified

Doc hands need to tie the line to the cleat - not hold it, especially in a wind, a slip too small and in tight quarters. Such was our issue. Everything else was just perfect. Wish the restaurant was open longer. Security Guard was very nice and helpful.

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Verified

Great facility. They have everything! Had a refrigerator malfunction. They had a repairman on the dock when we arrived. Everyone was pleasant and professional. We go there every year!

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Verified

excellent service and nice facility

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Verified

The check in process was efficient since they had our arrival on record and we prepaid. The overall marina conditions were fine. However, we received absolutely no attention. There were no dock hands to help us into the slip, no one greeted us and no one gave us the “lay of the land “....things to do and see, restaurants, facilities, etc. We’ll give other Safe Harbor marinas another shot, but we won’t be returning to Westbrook. Cedar Island marina and in Clinton, CT is just west of here and is much friendlier and helpful.

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Verified

Safe Harbor’s best marina in the Northeast. Too bad more of their marinas aren’t run as well

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My husband and I love staying at Safe Harbor Pilot's Point! It's clean, the employees are friendly, the views are amazing, and there's a lot do within walking distance. The property is well maintained and we hope to visit again next year!

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Just want to take a minute to say how incredibly happy we are with the work these men have done on our 39' Cal! A complete redo on our mast, bottom painting, wax & shine, pump replacement etc. A shout out too Bill the painter, Brain & JC (rigging & electrical) and of course Justin the Assistant Manager! What a great team. Thank you all so much for your our hard work! So so HAPPY! Ed & Sherry (Aldebaran)

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Verified

Good stopover on the way to Block Island. Nice pool good restaurant. Good staff.

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Verified

Great place, very accommodating with a superb dock staff !

Marina Response:
Thank you for the review. We are happy that you found us accommodating. Bugs can be pests in the summertime, but we hope they don't stop you from coming to visit us again soon!
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Verified

SHPP is a great marina with a friendly and helpful staff. The grounds are immaculate and the pool is refreshing. My granddaughters loved the playground not far from the pool and Liv's Restaurant located in the marina serves up a great lobster roll.

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Verified

Very nice marina the staff is amazing, they came out with skiff to escort us in.

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We sailed to Pilots Point unexpectedly for repairs. We'd been there several times before and always had good experience. Outboard of 25 years finally gave out and Dean, the service manager could not have been more gracious. The courtesy extended by all was above and beyond but a big thanks to Dean.

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Verified

Great marina! Very professional and helpful staff. Spent a few hours in beautiful pool That was not crowded on a sunny Sunday afternoon. The docks are in great condition and there is no wave action at all within the marina And no noise so you sleep very Here. Overall I give this marina two thumbs way up !

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Verified

Excellent staff could not ask for more

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Verified

We had a great time. Staff was very helpful on arrival. Facility was ship shape.

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Verified

Very accommodating, polite and helpful.

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We love this marina and visit every year. This time we were late in the season (last week of September). We understand about the pools being closed and even the restaurant being closed for the season. But it was a bit much that the A/C in the lounge and rest rooms was shut down already. We had unseasonably warm weather during our stay and the lounge in particular was too hot to use.

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Verified

Boatyard staff were very helpful over phone prior to visit and when arrived and left. Very nice bathrooms/showers too. Highly recommended!

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Pilot's Point is a first class marina. Staff provides excellent service. Good restaurants are nearby within a nice walk. When mechanical help is needed, they are competent, caring about your wish to get back on the water as soon as possible. Access off the Long Island Sound is so easy and close, yet the marina is well protected no matter from which direction the weather comes. I could say more good things. But you get the picture.

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Verified

Good service, clean docks

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Verified

Very helpful staff, clean marina and great spot right off the sound. A definite best stop over, when sailing from New Rochelle to Block Island. T

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Verified

Not my first time and as always the staff and facilities are awesome. Michealla can handle a dock line like few can and she’s knowledgeable and professional. Justin stepped right in to handle the stern line even though he was done working for the day. Says a lot about the staff that they are always “on” and how well they work together. Beautiful grounds, docks and facilities. Always a pleasure to arrive at Pilots Point. Thanks all.

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This was our first time to Pilots Point and it didn’t disappoint. We came in with 3 other boats and they were able to get us all together. The grounds were beautiful. The docks were new and bathrooms very clean. The kids had a blast in the pool and playground. We will definitely be coming back!

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Verified

Great, knowledgeable staff. Lovely property to walk around. Even though we didn't use it, the courtesy shuttle was a plus.

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Verified

Nice docks, helpful, friendly staff.

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Verified

Excellent facilities, friendly and helpful staff.

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Verified

Facilities and staff more than met our expectations

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Verified

Very nice stay. Only downside, the restaurant didn't serve alcohol and no volume discount for diesel at the fuel dock.

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Verified

Pilots Point Marina was exceptional! We arrived a little early (noon) to get ahead of the weather and the staff were accommodating and helped us refuel and get settled. The girls shuttled us to a nearby restaurant on Saturday evening in the courtesy van and went out of their way to come back and pick us up. We really enjoyed the weekend, This was our second time visiting and Pilots Point continues to be an exceptional facility with awesome staff!

Marina Response:
We sincerely appreciate your great review, and we are so happy that you enjoyed your stay at Pilots Point! We strive to make the reservation and arrival process easy and quick so that you have more time to just relax on your boat and enjoy the marina and surrounding area. Thank you for your feedback on our team and the facilities as well. We are delighted to hear that we will be your benchmark, and we are looking forward to your next visit. See you soon!
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Verified

Beautiful spot! Needs a better handicapped shower. Had person traveling with us who needed A) a seat and B) a spray hose due to a medical condition

Marina Response:
Thank you for your feedback and so glad that you found our marina to be located in a beautiful spot! We are sorry that we did not show you our handicap showers that have a seat and spray hose. The next time you visit, please let us know and we will get you docked near the bathhouse that will be best for you.
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Verified

Dockwa is easy to use and has the best list of marinas to review and choose

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Verified

Excellent facilities. Attentive dock staff. They are available to drive you to local markets.

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Safe Harbors Pilots Point has really gone downhill. When the Brewer family had 100% control of the marina it was a much friendlier place. Now with the acquisition, the down to earth feel has gone out the window and the corporate mumbo jumbo has been ushered in. We tried to make a reservation and could not get a straight answer if they had room, and when we came to the fuel dock we were saddened to see that Max was not there anymore. In previous visits Max is what made us want to come back! So with him gone we were not too thrilled. With that being said, we were rubbed the wrong way and proceeded to Clinton and had a wonderful stay at a marina there (I will refrain from stating the name, but it is the biggest in Clinton.) If you want a down-to-earth feel then proceed elsewhere!

Marina Response:
Thank you for leaving us a review and for bringing your concerns to our attention. We apologize if you did not receive an appropriate answer to your transient inquiry. We always have plenty of transient availability and would have loved to have you stay with us. Max was an excellent dockhand, and we were sad that he decided to move on after graduating college. Our current team is also excellent and always ready to help! Safe Harbor Pilots Point is still the same marina that our Members and guests have enjoyed for many years, but now we have the added benefits of being part of the largest network of marinas in the world. We do hope that you will consider staying with us next time. You’re always welcome here at Safe Harbor Pilots Point!
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Verified

Great clean well maintained marina. Lots of good local restaurants and the staff was very helpful.

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Verified

Called on Monday morning to request a repair when I arrived, was told they'd have someone look at it that day. Asked Tuesday morning for a status update since no one looked Monday, they again said they'd send someone today. Asked Wednesday morning for an update & was again told someone would be out today, but that they may not want to do the work at all because the engine was old & they were busy, so I did the work myself while they stopped by to cancel the work order when I got halfway done. Additionally the security gate was not responsive 3 of the 5 times my guests & I arrived. The facilities are nice but I wish I had known to look for somewhere else to have work done, & I wish they had told me that on the first day instead of the third so I didn't waste 2 days waiting for help that never came.

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Verified

If there was an open restaurant on the premises would have rated it five stars. Dock hands were great, everybody very helpful.

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Verified

Beautiful Marina and very courteous and professional staff!! We loved our first stay here and we will definitely be back soon!!! Had a quick one night stay and enjoyed use of the courtesy van for a ride to dinner at Bill’s Seafood then had a leisurely walk home which gave us a chance to admire all of the beauty of this marina!! Can’t wait to return!!

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Verified

Best most helpful friendly staff best run Marina been coming here for years current staff is top notch!!

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Verified

Very helpful personnel. Great facilities

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Verified

From Maryland to Maine this is the best Safe Harbor Marina. The staff could not be more helpful and the grounds are beautiful. The only concern was that the on-site restaurant was closed for renovations, in the middle of the season?

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Verified

Beautiful marina. The entire staff was very helpful and courteous! We will definitely visit again!

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Great Marina with excellent staff and facilities. We will be back!!

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Verified

Great service! great location!

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Verified

Great! Loved our slip and you accommodated all our boats. Your pool was great. Restrooms clean, friendly staff..great fireworks..had a wonderful time!! Thank you!!

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Verified

Our stay here has been very enjoyable. The only issue we had was that my hot dogs and hamburgers were stolen from the community room on July 4th. I took my children and grand children to a restaurant instead so we didn't have our planned BBQ. Now I don't put anything the community room and lock my boat every time I step away.

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Regularly stop at Pilots Points. Clean facilities and great staff. Josh always takes good care of us.

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Always a great stay at Westbrook, Josh & his team are just top notch.

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Verified

Wonderful location and very friendly staff.

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The staff was excellent, the facilities are great and the communication through Dockwa was outstanding. They met all of our requests during the reservation process.

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Verified

Pilots Point is always a favorite spot. The docks are excellent, the staff is attentive, the bathrooms are spotless, and there are amenities such as a pool, grills, and an on-site restaurant. It's also as good a marina as you'll find anywhere for all types of service for your boat.

Marina Response:
Wow! Thank you very much for this excellent review. You made our day! It is always great to have you here at Pilots Point. Hope to see you again soon!
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Verified

Excellent - great accommodations, friendly staff, all good. Will be back!

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Verified

Great shuttle service, RR/Showers, Restaurant, fuel/pumpout, WiFi Not great: shallow at dock at low tide; swimming pool not clean

Marina Response:
Thank you for choosing Pilots Point. We appreciate your review and feedback and are happy that you brought these issues to our attention. Please come visit us again soon so we can provide you with an even better experience.
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Arrived at Pilot's Point for an overnight stay after which we found oil coming out the port side exhaust. We contacted Josh the Dock Master and he contacted Chic the Service Manager. Chic got Dave, one of the mechanics to address the problem straight away. The parts were ordered and installed and the boat was up and running by the end of the day that day. Incredible! My thanks to a great team at Pilot's Point marina that works like a well oiled machine.

Marina Response:
Thank you very much for your great review! It was our pleasure to help you, and we are glad we could get you up and running the same day. Hope to see you back at Pilots Point soon!
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This is the jewel of the Sound. It’s impeccably kept, expertly staffed with friendly helpful people. A walk to great food. Quiet and composed at night, secure behind gates and guardhouses. The rest of Safe Harbors should come by and take notes. I’d move there in a heartbeat if it didn’t add an hour to my drive. Well done all.

Marina Response:
Thank you so much for this great review. We would love to have you here more often, and you're welcome back anytime!
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I had a totally fine refueling, ice, and holding tank pump out. When I threw off the dock lines, I found I had no power. The dock crew jumped and towed me back in faster than I could imagine. I have repairs underway and have been treated very very well.

Marina Response:
It has been our pleasure helping you! Thank you for the kind review.
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Verified

Very nice marina. The only issue I have was the vast size of the marina. You can get lost in minutes. BUT, the staff and seasonal people were great. Will return!

Marina Response:
Thank you for taking the time to leave us this review and for visiting Pilots Point. Hopefully you didn't get too lost :) We look forward to your next visit and will make sure to do an even better job at helping you navigate our marina. Thanks again!
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Verified

Very clean. Extremely well maintained with knowledgeable dock hands.

Marina Response:
Thanks for the excellent review! So happy to hear that you had a great experience at Pilots Point. Please come back and see us again soon.
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Verified

Love this marina! Stayed here for our family’s first overnight trip away from our home port. Great experience from the moment we hailed them entering the channel to leaving the next afternoon. Location, people, employees, ambiance, service, hospitality all were fantastic. Kids and us can’t wait to go back!

Marina Response:
Thank you very much for this awesome review! We feel honored that we were your family's first overnight at a different marina, and we love hearing that you had a great experience. We are already looking forward to your next visit. Until then, happy boating and keep the family adventures going!
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Verified

Wonderful place! Nice restaurant onsite, lovely grounds, helpful dock personnel. Take the shuttle to town and if you stay late it’s easy to Uber back. We’ll be back soon!

Marina Response:
Thank you for the great review and for choosing Pilots Point! We are very happy to hear that you enjoyed your stay with us and that you found our team helpful. Looking forward to your next visit!
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Verified

Staff was very friendly. Josh was the most helpful. He was also knowledgeable. Boom Restaurant on site was convenient and excellent.

Marina Response:
Thank you for the great review! We agree that Josh is a great asset to our team. We appreciate the feedback and your business. Please come and see us again soon!
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Verified

Awasome marina Josh on deck to help with lines added a night d/t rain and wind without a hassle ride into town helpful o restock

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Verified

Dock staff was very helpful and accommodating, easy floating docks to tie up to and very protected and quiet. Great stop for fuel after entering Long Island sound

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Verified

It was very nice there. Everyone was helpful. Just ashame i couldn't do any laundry. Hope that gets straightened out. Otherwise it was great

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Verified

Great overnight spot. People are very friendly and helpful. Courtesy car took a crew member to the train station.

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Verified

nice marina, good services, shuttle to restaurants, uber back!

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Verified

Excellent staff and very helpful. I was in the east Yard - WiFi was so weak that is was useless.

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Verified

Very clean and well kept. Little low on depth in the slips and channel

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Verified

Our first time here.... Simply WOW ! My wife's first comment after walking the pup upon arrival was "immaculate". Beautifully laid out and maintained. The place is sprawling... but still cozy. Narrow but well marked inlet and really pretty area. Marina is broken up into sections and is great for exploring. Courtesy shuttle is available but bikes are helpful as nearest large markets are 3mi east or west. Yard was very quiet while we were there on wknd but obviously has an incredible svc dept. Grills available all over as well as bathrooms & showers so where ever they dock you they will be convenient. All that said... NOT CHEAP. But lots of value for the money, and we would DEFINITELY return.

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Everything a marina should be.

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Verified

Great stay. Courteous staff, tv in game room provides opportunity to get off boat and get caught up on world events. Overall nicest marina we have stayed at. Going to Mystic Brewers today.

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Verified

all the dock hands and staff were really great! beautiful facility.

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Verified

We had a nice stay. The staff was very good, the facilities were pretty clean and overall it was a good stay. Probably the biggest disappointment was them shutting down the snack bar Sunday morning due to a refrigeration issue. I could have lived without breakfast but it seems as though they could have still sold coffee or at least left the coffee supplies out. Instead we hoofed it out to the main road and found Simon's Marketplace where we had an excellent breakfast before taking the long walk back to the marina. I would go back.

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Enjoyed our visit. Dock crew was very helpful, the facilities were very clean and the whole yard was well maintained. Boom Restaurant had excellent food.

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Have stayed at many marinas over 30 ears of boating and have visited many prime venues such as Nantucket, Edgartown, Block, Newport, Stonington, etc. Without question Brewer Pilot Point is the best and #2 is not close. Josh is especially excellent. H Casazza

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We love this marina and restaurant The shuttle service offered to boaters who are without a car is a special and very appreciated service.

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