Safe Harbor Pilots Point

Friendly staff, helpful, efficient, very clean and organized grounds and marina, Excellent restaurant on premises, "Bacari Social".

Great overnight stay, great staff easy in and out on way to NYC

Great management of this location!! We were pleasantly greeted, assisted with fuel and docking. We could not have asked for better service. Warning if walking west, ask the marina the shortest route as GPS didn't help us here.

A beautiful spot on c dock we will definitely be back. No dock hands were available on arrival to help with the lines. Nice clean marina.

Clean dock areas and clean baths and courteous staff

A really well organized marina with friendly and competent dock staff. Bills Seafood is a good restaurant up the river just past the bridge.

Great marina. Clean bathrooms and pool facilities. Close to restaurants. Friendly and helpful staff. The price of gas was misrepresented as “including tax.” When we went to pay they added tax. This adds up when buying hundreds of dollars worth of diesel.

Very large marina....restaurant on the premises....gas grills...nice reck room....good place to go poking around with a dingy....rest rooms and showers were very clean....dock staff were very helpful

Always great to stay. Dock staff is excellent. Extending our stay as the wind is a bit much today and they are very accommodating.

Grat facility and staff was very helpful, friendly and attentive.

great slip nice docks great pool showers and bathrooms were great giant facility I love that you can get a pumpout so easy ... they schedule it and always come

Convenient, very helpful staff, great food and staff at the restaurant. Very nice, clean showers etc.

Excellent stay, everyone was so professional and helpful at Marina. We had a few things that needed fixed and they could not have been more responsive. Max orchestrated quick repairs and Sarah did the same with our docking needs. Christian took us too Stop and Shop for needed provisions. We look forward to returning.

Safe Harbor facilities are always great. First tim that we stayed in the North Yard. Loved it!

A great place to visit. Dockmaster Sarah snd her crew are fantastic!!

Very protected harbor. The staff was excellent. Great facilities.

A great marina with many amenities and a friendly and knowledgeable staff. On our arrival, the crew was there to assist us with docking. The grounds are spotless and restroom facilities are super clean. There are gas grills placed throughout the marina and a short walk will take you to the town beach. We have been here several times and always have had an enjoyable stay.Great job Sarah!

We enjoyed our stay. Staff was great and facilities were clean and orderly. Only issue for us was terrible WI-FI. I was a bit surprised with a Safe Harbor marina having such terrible service. We will be returning as our stay was enjoyable

Fine facility, welcoming and helpful staff.

We visit Pilots Point every year and as always our stay was perfect! The staff was great once again and we happened to be in port during "pirates week". They put on a scavenger hunt that you did via tender followed by pizza and prizes, and needless to say it was a fantastic time! On another note I was in Mystic the night before and had a bilge pump go out. I left a VM for the parts department the night before for the part I needed and it was at Pilots Point.....GREAT Service!

We had an excellent stay at Pilot’s Point. We traveled there with two other boats and they were able to accommodate us and keep us all together on the same dock. The dock staff was friendly and helpful. The marina has so much to offer and is beautifully maintained. The marina is very organized and well run, which is hard to find, especially for a marina their size. We are looking forward to coming back. Thank you for a great visit.

Marina and staff are great. It’s much more shallow than on the website.

Nice marina; laundry facility is missing.

Pilots Point is usually a 5 star experience, but today was an exception. For some reason there was only 1 person dock staff person on the grounds. As a result no one was able to assist on the dock catching lines. Got my 45' sailboat into the slip alone fine despite midslip pilings and minimal horizontal clearances, but it was not the typical Pilots Point service. An anomaly I'm sure, but...

Excellent marina, friendly and helpful dock staff. Property is very well maintained.

Great dock hands. Clean bathrooms. Friendly staff. Great restaurant

The fuel dock personnel are nothing but stellar at their jobs. Super friendly and always willing to do whatever it takes to make my stay there the best in the area.

Great staff. Clean facilities. Nice docks.

Wonderful place so much to do and see

Excellent, as always. Great dock staff

This was our 1st trip to Safe Harbor Pilots Point and not our last. Facility is well maintained and spotless. Sara, Kip and the team there were all extremely helpful and polite. Our preferences were happily met which made our trip more enjoyable. We highly recommend adding this marina to your next trip. You will not be disappointed. Thank you, Fred & Jan ("JanMarie VI")

Great place! Definitely be back. Only thing missing is a coffee/breakfast spot at the marina.

Needed to have garbage bins on docks. The playground needs to be fixed and updated. The bathrooms and showers are extremely clean but are outdated. There needs to be a clubhouse on the south side. Pool was large and clean.

Helpful staff, decent facilities, excellent restaurant

The crew at Safe Harbor Pilot's point is always great. Facilities and grounds are well kept. We enjoy our stops here!

Wonderful staff! Great facilities!

Excellent Good location and service

Dock staff and facilities are top notch! Great new restaurant at the marina. Will be back again! Thanks

Great staff helpful Well kept

Great location and nice facilities, really enjoyed the area and the dock set up was very good. Definitely will go back in the future.

Very nice facility . However there are no laundry facilities

Always have excellent service and great stay at Pilots Point. So happy that we can use our free nights there!

Pleasant staff. Clean. Tricky currents on the transient dock

As always, a class act Marina. Restaurant was excellent, too.

They put us in the e/f section of the marina. The view was not impressive at all. The grill in are area barley worked, we had to walk to different areas of the marina to find a grill we could use. This is are 5 th year coming here for the 4th of July weekend. The staff was great. But as a trainer this was less than ok and was disappointed where we were placed. The fuel docks were empty and not sure why we were not placed there. I was very disappointed that I wasn’t 3 of my nights.

Always a great visit

Friendly dock staff and dockmaster, very willing to help on anything and everything. East slip to get in and out of. Would definitely visit again.

The wi-fi is slow and not totally reliable. The password is too long….especially true for smart TVs that don’t have a keyboard app.

Great location, friendly and helpful staff - will be back👍

The staff and facilities were great!

Nice marina. But didn't get any information package.

Dock hands were extremely helpful in our jacking.

Quick and easy access from the Sound. The team saved our bacon when we called them late in the day with a problem with our sailboat while heading down the Sound and needed after-hours docking and next day engine repair (alternator was not charging the batteries). They were helpful and unbureaucratic, even offering free shuttle to supermarket for provisioning, and the yard team found and fixed the problem in an hour. Having a good restaurant on-site was a plus. This place has everything - except, inexplicably, laundry facilities.

Stayed here one night while transiting east. Very nice facility with pleasant helpful staff, nice bath facility, popular restaurant. Pretty easy docking for transients.

Very nice marina with friendly and helpful staff. Good stopping point between Block Island and the western part of Long Island sound.

Great stop over on your way to Block or Greenport. We love the amenities, cleanliness and friendly staff!

LOVE IT HERE! Friendly,clean and totally beautiful all around

Excellent visit. Staff was attentive, facilities were clean, pool was refreshing.

The staff was so nice in the docks and the restaurant which just opened two weeks ago was great as well. The was a wedding going on so the restaurant was closed Saturday, however we enjoyed the band from the boats!!! We will be back!

What an amazing stay at Pilots Point! Sara and the staff took great care of our group and provided exceptional service with a smile.

Great stay Friendly staff.

We just needed a slip for an overnight stay while moving the boat. Super friendly and accommodating staff. Beautiful facilities and very easy to get in and out to the Long Island Sound.

Nce place, but I was unable to use the Wi-FI, and wasted an hour trying to get connected and set up a dockwa acct. Dock hand finally had to do it for me on the office computer. Never did get connected, and their Wi-Fi interfered with my own cell data, frustrating debacle. Especially when paying high rates.

Terrific staff, so close to LI Sound

Great as always at Pilots Point

Beautiful marina, with helpful staff! I appreciated the phone call telling me which slip to take.

Nice people and beautiful marina. Good service. Good electric.

Without a doubt, one of the most beautiful Safe Harbors we have stayed at. Very helpful dock staff. Great new restaurant.

Great staff. Had an excellent stay at Pilots Point

Amazing location. Lots to do. Channel entering and exiting very narrow and poor location for fuel station. Difficult to find someone in main office. Was not provided WiFi password.

Nice stay, facilities were clean and grounds were nicely maintained.

This was our first visit to Pilots point and it wont be our last. This marina is fantastic! Upon arrival and calling the dockmaster we were immediately greeted in the harbor by a small tender that took us to our spot, we came in with 4 boats at the same time. The 2 deck hands were prompt and got us all tied up quickly. Each slip has a dock box, power, hose, etc, the docks themselves are beautiful with a composite type decking and well maintained. We were on M dock right near the bathrooms and pool. The bathrooms were clean and had 3 toilet stalls and 4 showers, you could smell the bleach in the morning, they kept them very clean. behind the bathrooms there is a nice pool with lounge chairs. There is another pool on the other side of the marina as well which is a little more updated, but our kids didnt care. Behind the pool is a nice pavilion with tables and grills, then a large playscape for the kids. This is a great marina to have a dinghy if you want to explore, or take it to the other pool. We also went up into the march for miles, the kids loved it, and its a short ride to Bills seafood for dinner or icecream. They also have a free shuttle which took some people tot he outlets and back which was very nice. next time we come back it will be for 3 days, this place is fantastic!

Doc hands need to tie the line to the cleat - not hold it, especially in a wind, a slip too small and in tight quarters. Such was our issue. Everything else was just perfect. Wish the restaurant was open longer. Security Guard was very nice and helpful.

The sending out of a skiff to guide us in was very welcome, and the beginning of a highly professional docking process at a beautiful setting with first rate facilities.

Great facility. They have everything! Had a refrigerator malfunction. They had a repairman on the dock when we arrived. Everyone was pleasant and professional. We go there every year!

excellent service and nice facility

The check in process was efficient since they had our arrival on record and we prepaid. The overall marina conditions were fine. However, we received absolutely no attention. There were no dock hands to help us into the slip, no one greeted us and no one gave us the “lay of the land “....things to do and see, restaurants, facilities, etc. We’ll give other Safe Harbor marinas another shot, but we won’t be returning to Westbrook. Cedar Island marina and in Clinton, CT is just west of here and is much friendlier and helpful.

This has always been one of our favorite stops. Unfortunately, the restaurant is only open on weekends this year. The pool and pool deck were filled with leaves both days we went to it. The first day, there were a bunch of you kids screaming at the top of their lungs, and I had to leave. The second day, a family brought a big dog to the pool and tried to get it to swim. No one from the marina ever came by on either day. The dock staff are GREAT!

Safe Harbor’s best marina in the Northeast. Too bad more of their marinas aren’t run as well

My husband and I love staying at Safe Harbor Pilot's Point! It's clean, the employees are friendly, the views are amazing, and there's a lot do within walking distance. The property is well maintained and we hope to visit again next year!

Dock staff was great. Liv's restaurant was able to take our phone order from sea as we were arriving by water right at 7:00 pm. We stop several times a year and it's always a great experience. S/Y Grace from Pequot Yacht Club. Southport, CT.

Just want to take a minute to say how incredibly happy we are with the work these men have done on our 39' Cal! A complete redo on our mast, bottom painting, wax & shine, pump replacement etc. A shout out too Bill the painter, Brain & JC (rigging & electrical) and of course Justin the Assistant Manager! What a great team. Thank you all so much for your our hard work! So so HAPPY! Ed & Sherry (Aldebaran)

Good stopover on the way to Block Island. Nice pool good restaurant. Good staff.

Great place, very accommodating with a superb dock staff !

SHPP is a great marina with a friendly and helpful staff. The grounds are immaculate and the pool is refreshing. My granddaughters loved the playground not far from the pool and Liv's Restaurant located in the marina serves up a great lobster roll.

Very nice marina the staff is amazing, they came out with skiff to escort us in.

We sailed to Pilots Point unexpectedly for repairs. We'd been there several times before and always had good experience. Outboard of 25 years finally gave out and Dean, the service manager could not have been more gracious. The courtesy extended by all was above and beyond but a big thanks to Dean.

Great marina! Very professional and helpful staff. Spent a few hours in beautiful pool That was not crowded on a sunny Sunday afternoon. The docks are in great condition and there is no wave action at all within the marina And no noise so you sleep very Here. Overall I give this marina two thumbs way up !

Excellent staff could not ask for more

We had a great time. Staff was very helpful on arrival. Facility was ship shape.

Very accommodating, polite and helpful.

We love this marina and visit every year. This time we were late in the season (last week of September). We understand about the pools being closed and even the restaurant being closed for the season. But it was a bit much that the A/C in the lounge and rest rooms was shut down already. We had unseasonably warm weather during our stay and the lounge in particular was too hot to use.

Boatyard staff were very helpful over phone prior to visit and when arrived and left. Very nice bathrooms/showers too. Highly recommended!

Pilot's Point is a first class marina. Staff provides excellent service. Good restaurants are nearby within a nice walk. When mechanical help is needed, they are competent, caring about your wish to get back on the water as soon as possible. Access off the Long Island Sound is so easy and close, yet the marina is well protected no matter from which direction the weather comes. I could say more good things. But you get the picture.

Dock crew was especially helpful!

Good service, clean docks

Very helpful staff, clean marina and great spot right off the sound. A definite best stop over, when sailing from New Rochelle to Block Island. T

Not my first time and as always the staff and facilities are awesome. Michealla can handle a dock line like few can and she’s knowledgeable and professional. Justin stepped right in to handle the stern line even though he was done working for the day. Says a lot about the staff that they are always “on” and how well they work together. Beautiful grounds, docks and facilities. Always a pleasure to arrive at Pilots Point. Thanks all.

This was our first time to Pilots Point and it didn’t disappoint. We came in with 3 other boats and they were able to get us all together. The grounds were beautiful. The docks were new and bathrooms very clean. The kids had a blast in the pool and playground. We will definitely be coming back!

Great, knowledgeable staff. Lovely property to walk around. Even though we didn't use it, the courtesy shuttle was a plus.

Nice docks, helpful, friendly staff.

Excellent facilities, friendly and helpful staff.

Facilities and staff more than met our expectations

Very nice stay. Only downside, the restaurant didn't serve alcohol and no volume discount for diesel at the fuel dock.

Pilots Point Marina was exceptional! We arrived a little early (noon) to get ahead of the weather and the staff were accommodating and helped us refuel and get settled. The girls shuttled us to a nearby restaurant on Saturday evening in the courtesy van and went out of their way to come back and pick us up. We really enjoyed the weekend, This was our second time visiting and Pilots Point continues to be an exceptional facility with awesome staff!

Beautiful spot! Needs a better handicapped shower. Had person traveling with us who needed A) a seat and B) a spray hose due to a medical condition

Dockwa is easy to use and has the best list of marinas to review and choose

Excellent facilities. Attentive dock staff. They are available to drive you to local markets.

Safe Harbors Pilots Point has really gone downhill. When the Brewer family had 100% control of the marina it was a much friendlier place. Now with the acquisition, the down to earth feel has gone out the window and the corporate mumbo jumbo has been ushered in. We tried to make a reservation and could not get a straight answer if they had room, and when we came to the fuel dock we were saddened to see that Max was not there anymore. In previous visits Max is what made us want to come back! So with him gone we were not too thrilled. With that being said, we were rubbed the wrong way and proceeded to Clinton and had a wonderful stay at a marina there (I will refrain from stating the name, but it is the biggest in Clinton.) If you want a down-to-earth feel then proceed elsewhere!

Great clean well maintained marina. Lots of good local restaurants and the staff was very helpful.

Called on Monday morning to request a repair when I arrived, was told they'd have someone look at it that day. Asked Tuesday morning for a status update since no one looked Monday, they again said they'd send someone today. Asked Wednesday morning for an update & was again told someone would be out today, but that they may not want to do the work at all because the engine was old & they were busy, so I did the work myself while they stopped by to cancel the work order when I got halfway done. Additionally the security gate was not responsive 3 of the 5 times my guests & I arrived. The facilities are nice but I wish I had known to look for somewhere else to have work done, & I wish they had told me that on the first day instead of the third so I didn't waste 2 days waiting for help that never came.

If there was an open restaurant on the premises would have rated it five stars. Dock hands were great, everybody very helpful.

Beautiful Marina and very courteous and professional staff!! We loved our first stay here and we will definitely be back soon!!! Had a quick one night stay and enjoyed use of the courtesy van for a ride to dinner at Bill’s Seafood then had a leisurely walk home which gave us a chance to admire all of the beauty of this marina!! Can’t wait to return!!

Best most helpful friendly staff best run Marina been coming here for years current staff is top notch!!

Very helpful personnel. Great facilities

From Maryland to Maine this is the best Safe Harbor Marina. The staff could not be more helpful and the grounds are beautiful. The only concern was that the on-site restaurant was closed for renovations, in the middle of the season?

Beautiful marina. The entire staff was very helpful and courteous! We will definitely visit again!

Great Marina with excellent staff and facilities. We will be back!!

Great service! great location!

Great! Loved our slip and you accommodated all our boats. Your pool was great. Restrooms clean, friendly staff..great fireworks..had a wonderful time!! Thank you!!

Our stay here has been very enjoyable. The only issue we had was that my hot dogs and hamburgers were stolen from the community room on July 4th. I took my children and grand children to a restaurant instead so we didn't have our planned BBQ. Now I don't put anything the community room and lock my boat every time I step away.

Regularly stop at Pilots Points. Clean facilities and great staff. Josh always takes good care of us.

Always a great stay at Westbrook, Josh & his team are just top notch.

We had to arrive after everyone had gone home at the dock, so the Dockmaster let us know where we could tie up for the night and have power. A very nice person going home late from the accounting office gave us a ride to a nearby restaurant. A treat after a rough cold day. Thanks everyone.

Wonderful location and very friendly staff.

The staff was excellent, the facilities are great and the communication through Dockwa was outstanding. They met all of our requests during the reservation process.

Pilots Point is always a favorite spot. The docks are excellent, the staff is attentive, the bathrooms are spotless, and there are amenities such as a pool, grills, and an on-site restaurant. It's also as good a marina as you'll find anywhere for all types of service for your boat.

Excellent - great accommodations, friendly staff, all good. Will be back!

Great shuttle service, RR/Showers, Restaurant, fuel/pumpout, WiFi Not great: shallow at dock at low tide; swimming pool not clean

Arrived at Pilot's Point for an overnight stay after which we found oil coming out the port side exhaust. We contacted Josh the Dock Master and he contacted Chic the Service Manager. Chic got Dave, one of the mechanics to address the problem straight away. The parts were ordered and installed and the boat was up and running by the end of the day that day. Incredible! My thanks to a great team at Pilot's Point marina that works like a well oiled machine.

This is the jewel of the Sound. It’s impeccably kept, expertly staffed with friendly helpful people. A walk to great food. Quiet and composed at night, secure behind gates and guardhouses. The rest of Safe Harbors should come by and take notes. I’d move there in a heartbeat if it didn’t add an hour to my drive. Well done all.

Very clean, friendly staff. All around impressive marina.

I had a totally fine refueling, ice, and holding tank pump out. When I threw off the dock lines, I found I had no power. The dock crew jumped and towed me back in faster than I could imagine. I have repairs underway and have been treated very very well.

Very nice marina. The only issue I have was the vast size of the marina. You can get lost in minutes. BUT, the staff and seasonal people were great. Will return!

Very clean. Extremely well maintained with knowledgeable dock hands.

Love this marina! Stayed here for our family’s first overnight trip away from our home port. Great experience from the moment we hailed them entering the channel to leaving the next afternoon. Location, people, employees, ambiance, service, hospitality all were fantastic. Kids and us can’t wait to go back!

Wonderful place! Nice restaurant onsite, lovely grounds, helpful dock personnel. Take the shuttle to town and if you stay late it’s easy to Uber back. We’ll be back soon!

Staff was very friendly. Josh was the most helpful. He was also knowledgeable. Boom Restaurant on site was convenient and excellent.

Awasome marina Josh on deck to help with lines added a night d/t rain and wind without a hassle ride into town helpful o restock

Dock staff was very helpful and accommodating, easy floating docks to tie up to and very protected and quiet. Great stop for fuel after entering Long Island sound

It was very nice there. Everyone was helpful. Just ashame i couldn't do any laundry. Hope that gets straightened out. Otherwise it was great

Great overnight spot. People are very friendly and helpful. Courtesy car took a crew member to the train station.

nice marina, good services, shuttle to restaurants, uber back!

What a huge place and kept in beautiful shape. Dock staff didn't do their homework and moved us twice to another dock, actually three times. The two dock hands were very courteous and helpful, I just don't know why they didn't check their records when I hailed them. No big deal, but they left so fast I didn't have a chance to tip them. I guess a lot of boats were coming in at that time..

Excellent staff and very helpful. I was in the east Yard - WiFi was so weak that is was useless.

Very clean and well kept. Little low on depth in the slips and channel

Our first time here.... Simply WOW ! My wife's first comment after walking the pup upon arrival was "immaculate". Beautifully laid out and maintained. The place is sprawling... but still cozy. Narrow but well marked inlet and really pretty area. Marina is broken up into sections and is great for exploring. Courtesy shuttle is available but bikes are helpful as nearest large markets are 3mi east or west. Yard was very quiet while we were there on wknd but obviously has an incredible svc dept. Grills available all over as well as bathrooms & showers so where ever they dock you they will be convenient. All that said... NOT CHEAP. But lots of value for the money, and we would DEFINITELY return.

Everything a marina should be.

Great stay. Courteous staff, tv in game room provides opportunity to get off boat and get caught up on world events. Overall nicest marina we have stayed at. Going to Mystic Brewers today.

all the dock hands and staff were really great! beautiful facility.

We had a nice stay. The staff was very good, the facilities were pretty clean and overall it was a good stay. Probably the biggest disappointment was them shutting down the snack bar Sunday morning due to a refrigeration issue. I could have lived without breakfast but it seems as though they could have still sold coffee or at least left the coffee supplies out. Instead we hoofed it out to the main road and found Simon's Marketplace where we had an excellent breakfast before taking the long walk back to the marina. I would go back.

Enjoyed our visit. Dock crew was very helpful, the facilities were very clean and the whole yard was well maintained. Boom Restaurant had excellent food.

We arived an we're assisted in docking our boat. Everything went smoothly. We had a nice dip in the large pool and a nice hot shower. We then used the marinas grill to cook dinner. Everything was perfect. Great and courteous staff was welcoming.

Have stayed at many marinas over 30 ears of boating and have visited many prime venues such as Nantucket, Edgartown, Block, Newport, Stonington, etc. Without question Brewer Pilot Point is the best and #2 is not close. Josh is especially excellent. H Casazza

We love this marina and restaurant The shuttle service offered to boaters who are without a car is a special and very appreciated service.