Live an exclusive experience in a unique superyacht marina in Downtown Miami,Unwind and redefine waterfront living with premier services, stunning views, and exceptional amenities.
Enjoy a premier location paired with exceptional design, offering an unparalleled blend of luxury, convenience, and accessibility for an elevated experience.
Carlos and Raul are amazing.
Thanks so much for the awesome review! We're really glad you had a great experience. Hope to see you again soon!
Best regards.
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NoReport1. The price was ridiculous compared to what was delivered. 2. There was no staff available when we arrived. 3. We called on the radio but they said later they have no radio. 4. We called and left a phone message requesting assistance but the call went to voicemail. 5. We met Raul on the first day and he was the worst possible person to have on any staff. 6. They have no marina facilities whatsoever. 7. You can’t get on and off your boat safely. 8. I would never stay here again. 9. Raul made it clear they would rather refund your money than have you explain the need for basic services.
Thank you for your feedback.
We’re sorry to hear that your stay did not meet your expectations. Our marina operates as a private, limited-service facility, and this information is communicated prior to arrival so guests can determine whether it aligns with their needs.
As you may see in our other reviews, one of the most consistently recognized strengths of our marina is the level of service and dedication provided by our team, which we value deeply.
We take all feedback seriously and continuously work to improve our operations. We wish you safe travels and appreciate the opportunity to have hosted you.
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NoReportI always have the best experience staying at this amazing new Marina Raul and Carlos are very attentive we're looking forward to having a permanent spot at the marina for the new Wally yacht Matzu
Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed your stay at our marina and that We look forward to welcoming you Wally yacht Matzu again. Our team is here to make sure every visit is exceptional!
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NoReportMuy profesionales y serviciales
¡Muchas gracias por tu comentario! Nos alegra saber que nuestro equipo te brindó una atención profesional y servicial. Siempre es un placer atenderte, y esperamos verte nuevamente muy pronto en Untwine Marina.
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NoReportThe Customer Service is simply outstanding. Carlos and Raul are the best. We are coming again bextvweek
Thank you for your kind words!
We’re thrilled to hear that you had an outstanding experience with our customer service team. truly appreciate your recognition. We look forward to welcoming in Untwine Marina!
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NoReportGreat, Everything went smoothly
Thank you for your review! We're thrilled to hear that everything went smoothly during your visit. It was a pleasure having you at Untwine Marina, We hope to welcome you back again soon!
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NoReportEveryone was helpful at the marina,
We're so happy to hear that everyone was helpful! Thanks for sharing your experience — we’d love to welcome you back to the marina anytime!
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NoReportGreat experience, raul and carlos were amazing and accommodating. Will deff return
Thank you so much for your kind words! We're thrilled to hear you had a great experience and We can’t wait to welcome you back soon!
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NoReportExcelente Marina y la atencion de los Muelleros de Lujo
¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de Untwine Marina y que nuestro equipo te brindó una atención de lujo. Será un placer recibirte nuevamente muy pronto.
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