43 North Marina

I had a very mixed experience at 43 North Marina. When I planned my Erie Canal transit, 43 North looked like a good stop for its amenities and diesel fuel. I booked a slip through Dockwa. About a week before I arrived, I discovered my waste cap was seized, preventing me from pumping out my black water tank. I called the marina and spoke with the service department, informing them I wanted the cap freed or the entire deck fill replaced, since I couldn’t complete the trip without emptying the holding tank. After I arrived and bought fuel, they directed me to a dock that was too shallow; I ran aground on the approach. They “thought” it was deep enough, so I had to spend the night on the fuel dock. When I checked in at the service desk, it was clear the manager had done nothing to prepare for my arrival. A technician came to the boat and struggled for an hour before giving up and saying he couldn’t access the deck fill without damaging the boat. He gave up and I had to complete the trip without using the head. The marina billed me for an hour of labor, even though they accomplished nothing. When I got home I ordered a new deck fill for $50 and replaced it in under an hour. I expressed my disappointment to the marina and got no response at all. Yes, their bathrooms are clean, but the WiFi is unusable and there are no other services. I cannot in good conscience recommend this marina.

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Great Marina! Friendly staff, clean new bathrooms and shower! They had power, water, and feul. Restaurant right around the corner, this is a perfect stop for the night

Very nice and clean marina/boat yard. We were coming in late and they arranged for a reflective cone marker for our spot. Very nice and clean bathrooms/showers. Would absolutely go back next time we are in the area.