Palm Cay Marina is a boaters haven with a superb variety of world class facilities.
With 154 slips our protected full service marina accommodates vessels up to 110" and offers shower & laundry facilities, fuel dock, marina car, cafe & boutique, restaurant, fitness centre as well as access to our members only beach club which has both adult and children's swimming pool.
We are thrilled to announce our highly anticipated newly built spa is now complete, with world class thermal and hydrotherapy facilities including Finnish dry sauna, steam room, cold plunge pool, heated stone loungers as well as an inside and outdoor pool!
We pride ourselves on excellent customer service, security and and making our boaters feel at home in our beautiful marina. With all of our fantastic on site amenities, from sandy beaches, paddle courts to ice you will not want to leave!
For reassurance we also have 24 hour CCTV and manned security along with a sea gate at the entrance/ exit of the marina, operational between the hours of 8pm and 8am.
Should you wish to stay ashore we also offer spectacular rental accommodations, varying in size and location within our gated development, either overlooking or within a pleasant walk from the marina.
Click on our website below to look around one of the largest marinas and most exciting communities in The Bahamas.
Before arriving, access immersive 360-degree walkthroughs of marinas and individual slips
so you can visualize the layout, approach angles, and potential hazards.
Download the Marina Eye app for 360° slip tours, guiding you to your slip for easy docking
at Palm Cay Marina. Safe, smart, and stress-free boating starts here.
We have stayed many times at Palm Cay Marina and have had the best experience every time. From the dock staff to the ladies in the office, everyone was super helpful and took care of our every need. The staff was always eager and willing to help with dock space, tie ups, fueling and anything else we needed help with. The Katlo Crew can't thank y'all enough for such a great season! We really appreciate our time on the dock and know when we return to Nassau we will definitely come "home" to Palm Cay Marina. Thank you to Mary, Justin, Jarrett, Marino, Charlotte, David, Brittani, and Makeeda for helping make our time there so wonderful!
Thank you so much, Calvin and the entire Katlo Crew!
We’re truly delighted to hear that Palm Cay continues to feel like home every time you visit. It means the world to us that our dock staff and office team were able to make your season so enjoyable. We’ll be sure to pass along your kind words; they’ll be thrilled to know how much their efforts were appreciated and we are so grateful for your 5 star review- thank you for taking the time to leave us feedback. We can’t wait to welcome you back when you return to Nassau. Fair winds and safe travels until then! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportThere was no dock hand to help tying up. Nice facility but we were unable take advantage as the rain started shortly after we arrived. Leaving the following morning was almost a disaster. They string a line across the entrance of the marina! I planned to leave early (6am) and lucky that I saw the line. I finally was able to leave just before 7.
Hi Steven, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, particularly regarding assistance on arrival and your departure the following morning. Our team does not always have dock staff available at every arrival time, but we understand how helpful this assistance can be and will review your comments with our operations team. Regarding the seagate across the marina entrance, this is a security measure that is in operation between the hours of 8pm- 8am and removed by staff each morning, however with prior notice our onsite security team can lower it for early departures. We apologise for any concern or delay this caused and are glad you spotted it before departing. We appreciate your comments and hope you will consider visiting us again so we can provide a much better experience. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportAlways great to stay at Palm cay allways the best
Hi Francisco, we are thrilled you enjoyed your stay at Palm Cay Marina and we are extremely thankful for your wonderful 5 star review. We strive to provide the best service and facilities for our guests- we are so pleased you experienced this and look forward to seeing you on the docks soon! Thank you for taking the time to review us so positively! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportWill be back. Great place with great staff.
Hi Samuel, thank you for you wonderful 5 star review! We are delighted you had a great experience and that our staff made your visit special. We look forward to welcoming you back to Palm Cay Marina soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportNice protected marina, handy to Solomon’s grocery store friendly staff. Makeeda and the dock hands. Pink Octopus was nice as well
Hi Jeffrey, we really appreciate your positive feedback and awarding us 5 stars! We are so glad you enjoyed your time with us and used the facilities in Palm Cay as well as the praise for our staff- we aim to provide the very best customer service and we look forward to hosting you again soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReport10 stars. Crew are great. Friendly and prompt to help or assist. Loaner car a hit which we used twice. Restaurant was great. All the facilities very good. We have stayed here before and it keeps getting better each time!
Hi Jack, wow! Thank you so much for your incredible glowing review of our marina, we are truly grateful for your feedback and thank you for taking the time to review us so favourably. We are delighted you enjoyed your stay with us, had fantastic staff interactions and revelled in our facilities here in Palm Cay. We appreciate your custom and hope to see you again soon to showcase all of our updates and exciting new changes! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportPalm Cay staff is literally off the hook. I’m sorry to use a silly phrase but the people who run this marina and take care of the transients such as myself are amazing! Kind, thoughtful, and helpful beyond. I will always stop here when I need to fuel up, provision or just say hi!
Thank you all!!
A special thank you to the Marina office staff!
Makeeda, David, Brittany!
Justin runs a tight ship and Jarrett make it all work. Personable, thoughtful, smart and funny. Just a pleasure!
Bountiful will be back!!
Hi Peter, thank you so much for your incredibly kind words and for taking the time to share your experience at Palm Cay Marina. We are truly delighted that our team made such a positive impression during your stay. The entire marina staff take great pride in creating a welcoming and enjoyable experience for every guest, and your recognition means a great deal to all of us. It was our pleasure to assist you, whether for fuel, provisioning, or simply a friendly stop along your journey. Knowing that Palm Cay has become a place you'll return to is the highest compliment we could receive. We look forward to welcoming you and Bountiful back to the marina soon. Until then, safe travels and fair winds! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportThis marina gets 5 stars from me. Not because the facilities were perfect as the marina was dealing with some bothersome issues that were mostly beyond their control. They get 5 stars because of how the employees and Mary (marina manager) went out of their way to mitigate these issues. BTW, the two main issues (water pressure and laundry facilities) have been upgraded in just the last week and we look forward to staying with them again next year.
Hi Steve, thank you for your thoughtful feedback and we are so pleased that our staff, despite the problems incurred, were able to rectify those issues resulting in you leaving with a positive opinion of Palm Cay Marina. We pride ourselves on our customer service and not only when it is smooth sailing. Our water pressure is now strong and our refurbed laundry room fully operational- we look forward to welcoming you back next year to experience these changes among others. We truly appreciate your 5 star review. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportGreat stay at Palm Cay Marina. Staff friendly & professional, food very good, drinks good but a little pricey. Only room for improvement is replacing the laundry equipment. The appliances have seen better days. We will be back.
Hi Stephen, we appreciate your fantastic 5 star review, thank you for your kind words! We pride ourselves on our customer service and are thrilled to hear you enjoyed your experience with us. Thank you for your comments regarding our laundry room, we appreciate your feedback and are pleased to confirm our new laundry equipment has been ordered and will arrive soon! We look forward to your return. Best Wishes, PC Marina
Was this helpful?
Yes -
NoReportGreat people and protection from weather at this marina. 5 stars. The only room for improvement would be better water pressure from the dock. I’ll be back!
Hi Tyler, we are overjoyed you had a fantastic stay with us and thank you for your amazing 5 star review. All the marina staff are appreciate of your praise, it is our pleasure to ensure our guests have the best experience possible. Thank you for raising the water pressure concern and we are pleased to announce that our water pump installation is now finalised and water pressure levels are excellent! We look forward to your return. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportIt was ok. Safe. We enjoyed being able to borrow a marina car for $11 an hour. We went down to Twin Brothers for conch salad, conch fritters etc. Provisioned at Solomon’s. Be advised of a few things. The gym is decent. If you are docked on a T head there is a chance your Starlink will be blocked by the tall buildings there. The marina WiFi is not working well these days. There is good WiFi in the cafe. The spa is not where the maps have it located. Ask at the Welcome Center and they can direct you. The restaurant is meh. Cute name though and they should sell merch. Beach Club area is nice. Dockhands are good. There is a ton of movement of the charter boats coming in on Saturday morning so timing leaving the marina has to wait to close to or past check out time. The fairways aren’t wide enough for 2 catamarans to pass each other. I would come back but for the dockage fees, I would really expect the marina WiFi to be excellent. It is an expensive marina.
Hi Missy, thank you for taking the time to provide such a detailed review and for sharing both the highlights and areas where we can improve. We're pleased to hear that you enjoyed the Beach Club, gym, marina car service, and the assistance provided by our dockhands. We appreciate your feedback regarding the marina WiFi, Starlink visibility from certain berths, restaurant experience, and Saturday charter traffic. Reliable connectivity is an important part of the guest experience, and we understand your disappointment, particularly given the premium nature of the marina. Your comments have been shared with our team and we can confirm that the internet has been upgraded site-wide to provide fast and reliable connections across the marina.
We hope to welcome you back to Palm Cay in the future and provide an even better experience on your next visit. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportMarina staff and dock hands were very helpful. The marina entrance is tricky. While there we saw an Aquilla go slightly out of the channel to keep from hitting an outgoing boat and it was grounded on hard rock. Big damage to the boat, so be careful! The rental car for $11/hour is awesome, but it stays book. The marina called a cab and it was $120 for a round trip that took less than an hour. It was expensive at $300/night, but everything seems expensive in the Bahamas.
Hi Dallas, thank you for your review and for sharing your experience at Palm Cay Marina. We're delighted to hear that our marina staff and dockhands made a positive impression during your stay. Our team works hard to ensure guests feel welcomed and supported, and your kind words are greatly appreciated. Thank you also for highlighting the navigational challenges at the marina entrance. Safety is always a top priority, and we encourage all visiting captains to exercise caution and follow the marked channel, particularly during busy periods. We're pleased that you were able to take advantage of our marina car service and found it to be a convenient option for exploring Nassau. We understand that transportation costs throughout the Bahamas can be significant, and we appreciate your observations regarding local taxi fares and marina pricing. We truly value your feedback and are glad you enjoyed your time with us overall. We hope to welcome you back to Palm Cay Marina on your next visit to The Bahamas. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportBeautiful setting and friendly staff! We highly recommend staying here!
Hi Jodi, thank you so much for your amazing 5 star review! We are delighted you had a wonderful stay with us and all staff at the marina are humbled by your praise, we strive to provide our guests with all that they need and a smile on our face! We do hope you return to us soon so we may host you again! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportGreat marina and resort. Docks were in good shape. Clean modern bathrooms. Restaurant and pool were very nice! A bit pricey and water pressure was extremely low. Courtesy car helped out a lot!
Hi David, thank you so much for your review, we are so pleased you enjoyed your stay with us and all of our amenities! Thank you for your assessment of the water pressure, we have listened to your your opinion and are happy to announce we have finalised our water pump installation and the water pressure, site wide, is now at excellent levels! We hope you return to us again soon. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportReally friendly and helpful staff. Beautiful marina. Nice grocery store really close.
Hi Cynthia, thank you for your wonderful 5 star review! We appreciate your favourable comments and that our marina, as well as our staff, made your stay unforgettable. We strive to push our standards to the highest level possible and were thrilled to have you visit us. Thank you for choosing Palm Cay and we hope to see you again soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportWonderful experience, would return anytime.
Kind and friendly staff and a clean and new facility. Thank you!
Hi Simon, thank you so much for your 5 star review! We are delighted our staff and facilities enhanced your experience in The Bahamas. We really appreciate your comments, your custom and hope we get to see you in the marina soon so we may serve you again! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportSo much more than other marinas. Perfect perfect location, super staff, well kept docks, outstanding cafe, professional fuel dock, beach bar and restaurant (peach and feta pizza), gym, racket courts, professional security, leaving is the toughest decision.
Hi Michael, what an amazing review! Thank you so much for taking the time to share your thoughts and we are thrilled you enjoyed your stay at the marina as well as all the facilities we have to offer. We have shared your fantastic comments across all departments and we all hope you return to us soon and hopefully decide to stay for good! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportGreat dock hands and fantastic marina and resort
Dear Franklin, we truly appreciate you rating us as a 5 star marina and your favourable review- thank you. We are so pleased our staff provided you with such good customer service, something we are very proud of, and you enjoyed all that Palm Cay had to offer. We hope you will visit us again soon. Best Wishes, PC Marina
Was this helpful?
Yes -
NoReportVery good marina and facilities. Best of all excellent staff specially Patrick! Definitely will come back.
Dear Francisco, thank you for your wonderful review and awarding us five stars! We are delighted our marina and facilities were to your satisfaction and that our staff served you with the highest of customer service we strive to provide. We look forward to welcoming you back to Palm Cay soon! Best Wishes, PC Marina
Was this helpful?
Yes -
NoReportEverything and everyone was wonderful!
Dear Jay, thank you so much for your 5 star review, we are truly humbled. We are so glad your visit to us met high standards and we hope to see you in the marina again soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportThis is a fantastic marina and location. The staff are very responsive and helpful. We had some problems with our chart plotter and they had someone well versed in our equipment. The resort has multiple pools, streets to walk around, groceries nearby and beaches. We will be back again next winter!!
Dear Michael, thank you for taking the time to leave such a wonderful review- we really appreciate it! We are so glad you had an enjoyable trip with us and we were able to assist with your equipment, our guest satisfaction is paramount to us. We look forward to welcoming you back next winter! Best Wishes, PC Marina
Was this helpful?
Yes -
NoReportOur stay at Palm cay Marina was very pleasant. The team there does a terrific job, the place is calm and the access to the Beach Club, beach and pools is a very nice feature. They have cars available for a very decent price so it's easy to go grocery shopping.
We will definitely go back there on our next trip to the Bahamas!
Thank you so very much for your wonderful 5-star review! We are so happy we could make your first visit to the Bahamas one to remember! Hope to see you again soon!
Was this helpful?
Yes -
NoReportWe had a great stay at the marina. Patrick met us as we entered the harbour, directed us to our slip, and assisted with lines. Every staff member we encountered was friendly and helpful. Will happily return!
Dear Andrea, thank you for such a wonderful review and the five stars! We appreciate you taking the time to review us. We are thrilled to hear your arrival at the marina was smooth and efficient, with our staff providing assistance and look forward to welcoming you back to Palm Cay soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportHaving first visited Palm cay in 2014, I have found myself returning every year after having countless enjoyable stays at what I would describe as my favourite place to stay in Nassau.
The idyllic marina blends culture and contemporary as the development boasts luxury modern purpose-built facilities. This is without question my favourite place to stay in the Bahamas and I look forward to visiting again very soon.
Was this helpful?
Yes -
NoReportWhat a beautiful place to visit! I’ve been coming to Palm Cay for several years now - the Marina is peaceful and has great amenities on offer. The beach club is a particular highlight. The staff and team are very friendly, and always there to make your stay extra special. I would highly recommend visiting Palm Cay, it is a hidden gem in the Bahamas!
Was this helpful?
Yes -
NoReportWe had a fantastic experience at Palm Cay! From the moment we pulled up to the fuel dock, the staff was incredibly helpful and professional. Deckhands were excellent, assisting us with lines and guiding us to our slip. The restrooms and laundry facilities were spotless, and the transient slips were easy to navigate. The location is perfect but there is no need to leave what with the restaurant/ beach/ gym. A highlight was having a car to use to head to the nearby shops for provisions. We highly recommend this marina to anyone cruising the area and look forward to our next visit!
Was this helpful?
Yes -
NoReportI first visited Palm Cay Marina in 2018 and have come back multiple times per year ever since. The team is consistently helpful, the docks are well kept, and the entrance is well marked and easy to navigate even at low tide. It’s become my reliable base in Nassau for Exuma runs.
Was this helpful?
Yes -
NoReportFriendly and helpful staff. Marina is located in a great location with easy access. It’s always a pleasure when dealing with the respectful staff.
Was this helpful?
Yes -
NoReportI’ve been a loyal customer for years now, and the entire team at Palm Cay never fails to impress. The attention to detail and the exceptional service I receive each time keeps me coming back. Staff are friendly and the list of amenities included in the dockage is endless!
Was this helpful?
Yes -
NoReportWe had an amazing experience at Palm Cay! From the moment we sailed in, the staff was friendly and helpful. The deckhands and office staff made the whole check in / check out process smooth, ensuring we felt comfortable throughout our stay. The customer service was top-notch, and we will be returning soon!
Was this helpful?
Yes -
NoReportAn excellent marina with everything you could need! The location in the south east of Nassau is perfect for exploring Rose Island and the Exumas. The dock staff were efficient and helpful with docking our boat, and we appreciated the easy access to fuel, water, and electricity. It's a secure and clean environment with all the necessary services- the beach club was a plus and included in the rate!
Was this helpful?
Yes -
NoReportFive stars, no hesitation. Palm Cay’s marina is tidy, calm, and brilliantly run. The management were genuinely friendly and incredibly helpful throughout my stay, and Blake and Jak looked after me superbly. Proper service, no fuss — just how it should be.
Was this helpful?
Yes -
NoReportWe absolutely loved the Palm Cay Marina. From our arrival at the dock to enjoying the fabulous amenities we couldn't have been happier. Staff were respectful and polite everywhere. The beach is fabulous. We will be back.
Was this helpful?
Yes -
NoReportPalm Cay Marina is absolutely fantastic! The facilities are modern, clean, and so well maintained, and the staff make everything feel effortless. I had the best time here — from the beautiful surroundings to the smooth docking experience. Couldn’t recommend Palm Cay Marina more highly!
Was this helpful?
Yes -
NoReportFantastic Marina. Beautiful setting, friendly and helpful staff, everything was really well organised, and the amenities were excellent. Will definitely be coming back soon and would 100% recommend.
Was this helpful?
Yes -
NoReportAmazing place to stay, apitamy of luxury and prestige living.
Had a lovely stay, good facilities and staff go above and beyond for you. I do want to mention one man in particular called Patrick, absolutely fantastic gentleman 👍🏻
Was this helpful?
Yes -
NoReportWonderful Marina. Great amenities, staff couldn’t be more helpful and loved the location towards Exuma (closest part of the island)
Was this helpful?
Yes -
NoReportBrilliant Stay, Mary and the team went above and beyond !
Was this helpful?
Yes -
NoReportAmazing service, resteraunt, pool, and boating community. Numerous people said hello and offered assistance.
Hello Joshua, we are so happy to know that you enjoyed your stay with us and thank you so much for your fantastic 5-star review!! We all look forward to welcoming you again in the future! Best wishes from all of us at Palm Cay Marina!
Was this helpful?
Yes -
NoReportWe’ve stayed at Palm Cay Marina a few times in 2023, and were so happy to return again yesterday and see how much this place continues to improve. The marina keeps getting better every time, many of the facilities are brand new, the pool area and beach with lounge chairs are absolutely beautiful, and everything is spotless and well maintained.
The staff are incredibly friendly and helpful, always going above and beyond to make guests feel welcome. A special thank you to Mary, who greeted us with a big smile and even offered us a ride to the grocery store, such genuine hospitality is rare and truly appreciated.
Palm Cay has become one of our favorite marinas in the Bahamas, and we highly recommend it to anyone cruising through Nassau. We’ll definitely be back again!
Thank you so much, Nim for your kind words and the excellent 5-star review!! We were so pleased to welcome you both and are thrilled to know that you enjoyed your stay with us!! It was certainly a pleasure to serve you!! Wishing you safe travels and we look forward to seeing you again in the future!
Warm wishes, from all of us here at Palm Cay Marina!
Was this helpful?
Yes -
NoReportFriendly, helpful staff
Thank you, Mark for your fantastic 5-star review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you again!! Warm wishes, Palm Cay Marina Team
Was this helpful?
Yes -
NoReportThe staff is always exceptional. Mary is always so helpful and welcoming. Safe area and very clean and pristine. Great place to stop on your way through the islands for safe keeping of your boat. The beach club is also very relaxing for a rest off the seas. Pink octopus restaurant is delicious and great service. We will stay here from now on! Looking forward to it again.
Hello Alyssa, thank you for your terrific 5-star review and kind words! We are so thrilled to know that your experiences with us have been exceptional and memorable! Welcoming you is always our pleasure! We appreciate you and look forward to continuing to provide excellent service to you! Warm wishes, Mary & the entire PC Marina Team
Was this helpful?
Yes -
NoReportExcellent! 5 stars for the staff and their facilities.
Good Day James, we sincerely appreciate your 5 star review and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
At Palm Cay, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportFirst time at Palm Cay, Yacht Club was amazing. Docks and staff were great. Bars and restaurants was super cool! We will definitely be back. 70 OA
Regards,
Captain Spurgeon Putnam
Good Day Captain Spurgeon Putnam, thank you for choosing us and for the incredible 5 star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. It was an absolute pleasure to host you.
We will continue working hard to make every interaction exceptional and memorable! We look forward to welcoming you back to the marina soon. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportAmazing place. We will be there again.
Good Day Alexandre, your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you for taking the time to share your positive feedback.
We’re humbled by your support and look forward to further visits in the future. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportGreat stay! Everyone was super pleasant and accommodating. The bar and pool were great
Good Day David, thank you so much for your 5 star rating and we are thrilled you enjoyed your stay. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportOur stay at the Palm Cay Marina was good. Booking through Dockwa enabled us to use Palm Cay's nice amenities, at no added cost. The surrounding senary is beautiful and a staff that is willing to help out when needed. Fuel prices ($5.40 per gallon) was the least expensive in the Bahamas. The only reason I didn't give it 5-stars is because of the lack of water pressure when trying to clean our boat and the flimsy ladder to climb in and out of our boat. Strongly recommended and we will defiantly be back!
Good Day Stephen, thank you so much for taking the time to provide feedback. We are so glad you enjoyed your stay with us and we aim to deliver great experiences every time. Your feedback is instrumental in helping us grow and refine our service therefore we have begun work on our internal water system to improve the pressure within the marina as well as a site wide maintenance check. Thank you for choosing Palm Cay and we look forward to welcoming you back soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportLove Palm Cay. Pool, beach, bar & restaurant are awesome. Dockmasters were on top of things on arrival. Would be a 5 star, except departure morning they started fueling one of the boats in our group - internet went down. Completed fueling - but no way to pay since internet was down. Basically "held in place" - you can't leave until internet is up. "Someone is coming to fix it". At some point it was fixed and we moved on. Would think with todays communication options they would have back-up plan in place for internet outage to accept fuel payments. Otherwise a great overnight. ***We draw 5.5, we saw less than a foot beneath us at low time at two points in the channel****
Was this helpful?
Yes -
NoReportMarina has potential to be very good but misses the mark. Docks are fixed and 40’ long with 45’ boats protruding into the fairway which appears to be 60’ .That leaves 55’ to maneuver. OK if you have thrusters on a 45’ boat but not enough for a non thruster equipped trawler in a fresh breeze. Also advertised 2 courtesy cars but both were apparently inop when we were there. Pools were dirty, one had broken glass on the patio. But by Bahama standards it is above average.
Good Day Mike, thank you for taking the time to review us, we appreciate it. We always aim to deliver a great experience therefore we are disappointed we did not meet expectations. We have used your feedback to alert the various departments of these issues you kindly highlighted to ensure this doesn’t happen again. We would love to be given the opportunity to put this right and have you back in the marina once again. Best wishes, PC Marina
Was this helpful?
Yes -
NoReport1 night stay and fuel. friendly people, good service, very good restaurant.
Good Day Jack, thank you so much for your 5 star rating and sharing your review with us. Here at Palm Cay customer satisfaction is paramount and we are delighted you had an enjoyable stay. Thank you for choosing us and we hope to welcome you back soon. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportNo hot water in women’s showers. Beach area is beautiful. Pools could be heated.
Good Day William, we sincerely appreciate the time you have taken for our review. It’s wonderful to hear that you enjoyed the beach area and thank you for your feedback regarding the hot water, your input is incredibly helpful in maintaining our high-quality standards and we have taken steps to rectify the water temperature. We do hope you will visit us again soon. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportPleasant stay, excellent crew, very helpful... we come again!
Good Day Karl, your 5 star review brightens our day and serves as a constant reminder of why we love what we do. We will continue striving to provide exceptional customer care to make every interaction with us remarkable. We hope to see you in the marina again soon! Best wishes, PC Marina
Was this helpful?
Yes -
NoReportWe stayed 2 nights in the marina and used the facilities including the Beach Club. From the time we entered the marina, we had great service at the fuel dock and assistance getting into our slip. Everything was well maintained and checking in with Customs/Immigration was a breeze. Plus, a special shout out to Damorrow, who was always there to assist with a smile and a positive attitude. We will visit again.
Good Day Mark, thank you for your 5 star review, we appreciate you taking the time to share your feedback! Here at Palm Cay we pride ourselves on customer service and we are so glad you thoroughly enjoyed your stay with us and we look forward to you visiting the marina again soon. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportFriendly staff, great amenities. Well protected harbor.
Hello Mark, thank you so much for the excellent review! We are so pleased to know that you had a good experience with us, and we look forward to serving you again soon! Warm wishes from us all at Palm Cay Marina
Was this helpful?
Yes -
NoReportVery nice facility. Access to pool and beach included in the price. Courtesy cars available at $11.00 for 2 hours. Solomon’s supermarket about a mile up the road. Good conch fritters at the restaurant and bar. Friendly staff.
Hi Ben, we are so pleased that you enjoyed your stay with us! We strive to provide all our guests with the best experience possible, and we hope to have you back again soon! Warm wishes from Palm Cay Marina!
Was this helpful?
Yes -
NoReportVery nice Marina and great staff.
Hello Karl, thank you for your review! We are thrilled to know that you enjoyed your experience with us! Thank you for choosing Palm Cay and we look forward to welcoming you again very soon! Take care and all the best! Palm Cay Marina.
Was this helpful?
Yes -
NoReportWe spent a full week at this beautiful marina and resort and enjoyed every minute. We originally were going to stay 3 nights, but with some high winds coming we stayed for 7 nights. Very protected marina with resort amenities included. Beautiful beach club, pool, beach bar and restaurant, coffee bar etc. and the staff everywhere here were fantastic! We had such a good time!
Hello Ronald, thank you for your kind words and 5-star review! Our guests' comfort and safety are always paramount, and we are proud to have had the opportunity to serve you. We hope to see you again very soon and wish you all the best until then! Palm Cay Marina.
Was this helpful?
Yes -
NoReportNice new clean marina with a fair price by Bahamas standards. The staff was eager to help and always available. I would stay here again😎
Hello Randal, we are so pleased to know that you enjoyed your stay with us! Thank you for choosing Palm Cay and for the awesome 5-star review!! We look forward to welcoming you again soon! Warm wishes from us all here at Palm Cay Marina.
Was this helpful?
Yes -
NoReportThe Marina is Great! The staff and fellow boaters are fantastic. Everyone is willing to share local knowledge and go out of their way to make our experiences phenomenal.
Good day Patrick, thank you so much for your fantastic 5 star review! We appreciate your kind words as we pride ourselves on giving the best customer service and creating a warm community for our guests. We are so glad you enjoyed your stay with us and we look forward to you visiting us again soon! Many thanks, PC Marina
Was this helpful?
Yes -
NoReportNice Marina appearance, but very narrow for Monohull without bow- thruster. Requested assistance via mobile for a tug Dinghi was not fulfilled. When leaving the marina the assistance requested were really incompetent and not requesting would have even limited more any risk than their „support“.
Friendlyness is also no strength of staff! For the price payed I expect a much better service!
Positive is the availability of courtesy cars for shopping and obviously security in the marina!
Was this helpful?
Yes -
NoReportThe common facilities are pretty nice. The laundry facility was dirty and partially out of order. We were also quoted a price on the phone that matched the initial Dockwa quoted amount. However on the day of arrival the price was increased by about 30%. We didn’t argue since our stay was short. The water pressure on the dock was so poor that our collapsible hose couldn’t pass any meaningful water and we had to borrow a standard garden hose from another boat. The dock hands were very helpful and the office staff polite. The maneuvering is very tight but we always saw 8 foot of water even at low tide. This facility feels very safe with plenty of activity and good proximity to a nice grocery store.
Good day Adam, thank you for the 4 star review. We apologise that our laundry facilities were not up to standard, we have taken your comments on board and have cleaned up the area and taken steps to make sure all machines are in good working order consistently in addition to improving our water pressure within the marina. We are glad you enjoyed your stay and hope you visit us again. Best wishes, PC Marina
Was this helpful?
Yes -
NoReportGreat, everything is hassle free and everything you need is there. David the dockmaster is great help!
Hello Gabriel, we are so pleased to know that you had a great experience with us! Thank you so much for your feedback, the excellent rating and your kind words about David, we think he is awesome also! We hope to see you again very soon! Happy Holidays to you and yours from all of us at Palm Cay Marina.
Was this helpful?
Yes -
NoReportHad a very nice meal at the Pink Octopus. Extending our stay. The hotel has friendly staff, a beautiful view, a pool, and a swim lagoon.
Hello Patrick, we are so happy to hear that you are enjoying your stay with us, and we appreciate your excellent review! Thank you for extending your stay and we look forward to continuing to serve you! Have a wonderful day! PC Marina
Was this helpful?
Yes -
NoReportGreat service. Est Marina in Nassau.
Good day, thank you for your review, we are thrilled to receive five stars. We pride ourselves on customer service and would love to have you join us in the marina again very soon. Many Thanks, PC Marina
Was this helpful?
Yes -
NoReportGreat marina, great prices
Good day, thank you for taking the time to share your positive review and awarding us five stars. We are delighted you were happy with your experience in the marina. Please visit us again soon! Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportVery nice facility and resort. Very unusual entrance, I would suggest you call Dock Master and asked to send entrance details.
Very quiet atmosphere.
Good day, thank you for your 5 star review. We are so pleased you enjoyed the resort and all the facilities we have to offer. We appreciate your feedback regarding the entrance and please do not hesitate to contact the marina office who will happily assist you the next time you visit! Many Thanks, PC Marina
Was this helpful?
Yes -
NoReportExcellent, great service, amazing people...Can't way to go back
Good day, thank you for your review and for the five stars. We are so happy you enjoyed your stay with us in Palm Cay, it's fantastic to know you had a great experience with us. Your satisfaction is our top priority! It was a pleasure having you in the marina and we can't wait to welcome you back soon. Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportWe stayed at Palm Cay Marina two weeks ago and our credit cards got hacked in the restaurant.
We let them know and this time when we ate in the restaurant they changed their system.. .so that’s a star.
Unfortunately, they set us up with a cab to the airport and he tried to double charge us. Should be $75-$85 per trip, not per person. Other than that, we like the property and the location as far as heading out to the Exumas.
Good day, thank you for your review. We are so happy you enjoyed your stay with us in Palm Cay, it was a pleasure having you in the marina. Can you please elaborate on your issue at the restaurant and further details regarding the taxi? Please email
[email protected]. Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportThey over charged for electric. We we docked 15 hours they charged over 100 $
Good day, thank you for your review. We are sorry to hear of this unintentional overcharge. Upon investigation with the electrician it appears the meter is a new meter that operates at x10. This means we your kwh usage was less. We will adjust the calculation and refund the difference. Please do not hesitate to contact us directly with any queries. Many Thanks, PC Marina
Was this helpful?
Yes -
NoReport I like the marina and I would like to reserve for the 25 th and 26 th of June on the same marina on a T doc
Good day, thank you for your review. We are so happy you enjoyed your stay with us in Palm Cay, it was a pleasure having you in the marina. We look forward to seeing you soon with the new reservation you have booked. Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportHad a nice stay seem like the water is very hard
Good day, thank you for your review. We are so happy you enjoyed your stay with us in Palm Cay, it was a pleasure having you in the marina. Can you please elaborate on your water comment? Was it the water pressure or water quality? Please email us at
[email protected] with thanks! We look forward to seeing you again soon! Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportMarina staff were professional and attentive. T-berths have exterior pilings with effective attached fenders for unpainted aluminum rub rail and topsides, so fender board was unnecessary. Approach channel dogleg can be a tricky maneuver and turning inside basin is tight but not impossible for a 65' single screw monohull with thruster.
Good day, thank you for your review. We are so happy you enjoyed your stay with us in Palm Cay, it was a pleasure having you in the marina. We look forward to seeing you again soon! Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportThe marina is fantastic with excellent facilities. The entire staff (Especially Sizzler) were fantastic. The Cafe and Pink Octopus had excellent food and also GREAT service. Highly recommend this spot for provisioning, picking up passengers or repute from crossing.
Good day, thank you for your review. We are so happy you enjoyed your stay with us in Palm Cay, it was a pleasure having you in the marina. We look forward to seeing you again soon! Many thanks, PC Marina.
Was this helpful?
Yes -
NoReport*Fantastic marina experience!
We spent over a week here & will definitely return! Dock master Theo & his team run a tight ship and are top notch. Docks (fixed) are in very good shape & facilities are well-maintained. The amenities included with our slip fees were numerous & exceeded our expectations. Dockside Cafe & small grocery store were very convenient; clean & functional laundry facilities; courtesy car & onsite rental car services; beach club access; gym; 24hr security; 2 large pools; great food/drinks at onsite restaurant & pool bar. The staff at Palm Cay are truly happy to be there & take pride in providing excellent customer service. Thanks again!
Good day, thank you for your review. We are so happy you enjoyed your stay with us in Palm Cay, it was a pleasure having you in the marina. We look forward to seeing you again soon! Many thanks, PC Marina.
Was this helpful?
Yes -
NoReportGreat spot, wonderful amenities, friendly staff. I can appreciate the safety here, but dropping a star because they lock the marina's main channel with a big chain that spans the whole channel. Theu keep it chained up until 8am, which is a bit ridiculous. We lost 2 hours from first light and had to change our schedule because we were locked in.
Good day, thank you for your review. We are happy you enjoyed your stay with us. For future stays please note any exits before 8am can be arranged with the dock master/ marina staff as security can let the chain down at any time once they are authorized to do so. We hope to see you again soon!
Was this helpful?
Yes -
NoReportNice Marina with good facilities
POSITIVE: Docks in good condition, pool nice, tiki Bar and Restaurant a little pricey and we ordered a melon salad starter and a pizza….the pizza arrived 20 mins before salad. Food was good and I appreciate that server was new but I believe this was a kitchen/ planning error. Staff were friendly and helpful.
NEGATIVE: Very busy with charter boats. We were next to fuel dock and they crammed a lot of boats on. Narrow channel in was always busy with boats coming and going, especially weekends. Expensive. We felt a car was necessary as there is not a lot around the area.
Good day, thank you for your review. We are happy you enjoyed your stay with us. Thank you for bringing the mix up at the restaurant to our attention, we will investigate and make improvements. We hope to see you again soon!
Was this helpful?
Yes -
NoReportPalm Cay is our favorite marina to stay in in the Bahamas. The fuel and water are clean, the facilities are in good condition and the staff is very friendly and helpful, The only complaint is that there are no dock carts. When we stop there to replenish our boats for weeks of cruising, we really need a cart to get tons of groceries from the courtesy car to the t-head. Love all the amenities that come as a part of the slip fee - beach club, pool and much more.
Good day, thank you for your review. We are happy you enjoyed your stay with us. Thank you for bringing the lack of dock carts to our attention, we have now ordered some for the marina to make your future stay easier. We hope to see you again soon!
Was this helpful?
Yes -
NoReportVery nice facilities and friendly staff. Only criticism is the lack of pressure and hot water in the showers. Everything else was great.
Good day, thank you for your review. We are happy you enjoyed your stay with us. Thank you for bringing the water pressure to our attention, we will investigate and make improvements. We hope to see you again soon!
Was this helpful?
Yes -
NoReportVery good stay here in Palm cay, good service and nice beach club. The only thing they need to improve is the water pressure
Good day, thank you for your review. We are happy to hear you enjoyed our stay with us and hope to see you again soon!
Was this helpful?
Yes -
NoReportThe staff was helpful and great to have helping us. Restaurant was amazing and pools were cool and refreshing. The little lagoon was also calm and fun to play in. We will absolutely be going back. They had loaner vehicles that made getting groceries and other items very easy.
Was this helpful?
Yes -
NoReport