Hinckley Yacht Services - Southwest Harbor

Top class.

The facility was fine but when we got there and contacted them for a mooring number, e we got no response on radio and a nice message on phone that they couldn’t come to the phone, so we grabbed a mooring and took the dinghy in to talk to someone. Found out there were only two on staff and they were in and out of the office but the mooring we took would be fine. It is not convenient to town, but the LL Bean shuttle that supports all of MT Desert Island is convenient and can really extend the touring range for someone the stays here. We will be back

This was the most expensive mooring that we paid on all of the midcoast of Maine and the bathrooms were disgusting (worst of all the marinas we stopped at). The dock hands were decent (pleasant), but there wasn't even ice to purchase the first day we were there. The one saving grace was that there was free laundry (one washer and one dryer). Not what we would have expected from Hinkley and the highest price we had to pay for a mooring.

Low key, friendly staff, and love the free washer and dryer (which worked fine for us). Not near anything in town, but on a calm day you can find places to tie up. Provisions (an IGA) are not close, so this wouldn't be a place to think of stocking up. Mooring field numbering is... delightfully chaotic? Really our only complaint and not that unusual in our experience.

Always a great stay at Hinckley.

Excellent moorings, beautiful facilities. Great location to explore Acadia. The wonderful staff here are accommodating and helpful.

Helpful Marina staff, solid mooring, good services/facilities

They were super nice and accommodating when we arrived but (and no fault of their own) there are boats and ferries out as early as 3 am so it is very Ricky early in the am making sleep next to impossible. In addition they ran out of toilet paper in two of the 3 bathrooms ( no excuse for this) telling me the bathrooms were not getting clean. The washer and dryer are free but the dryer didn’t actually dry, requiring us to schlepp our wet laundry into town to dry it. Letting us know it didn’t work would have been better. In addition before we went to leave we called about getting fuel, water, and pumpout but the dock was occupied (for “ probably several hours”) by boats having work done. They should not block the fuel, water, and pumpout dock like this. I would not stay there again, I would try another marina closer into town.

Helpful staff, clean bathroom/laundry facilities.

At 4 am a large lobsterman trolled up and down the Waterway working his pots but he also moved fast throwing a wake and didn’t mind shining his beam onto our boat. I wish I knew where he lived so I could return the favor at his house three hours into his sleep. Pass on southwest and go to northwest Harbor.

Great Harbor great stay !

We arrived in the late afternoon on a Friday. Was unable to get fuel as they had boats on the dock the entire time while open. Waiting for Monday morning to fuel up and they put us inline behind another larger boat and then ran out of diesel. The facilities are fine with three shower/restroom suites in a building that is heated and has a single, very slow, washer and a dryer that doesn't really dry. The mooring was fine and the harbor well protected. There is a medium amount of small boat traffic at all hours and few obey the no-wake zone and go zipping through the mooring field. We required the services of a diver while there and were thrilled with William Shepherd who came within hours of our calling and provided a wonderful review of conditions with photos and video. The marina area has little around it, but the free bus service for the entire island stops about 1/4 mile down the road. Pay attention to the schedule as you will need to get on the bus going in the right direction to avoid a round trip back to where you started for an hour. Cell service is non-existent for Verizon and weak for AT&T. There is wifi at the showers, but does not extend out to the moorings or really even the dinghy dock. The dinghy dock was crowded and the rub rail coming away, exposing nails which did a job on our dingy. Still, the staff were pleasant and helpful, the morning is safe and peaceful and the harbor quieter than others on the island, so we give it a 4 star rating.