Hinckley Yacht Services - Southwest Harbor

Lots of swell from lobster boats but it is a working harbour. Staff great!

The Hinckley dock staff were great. However, the mooring field is very exposed. In addition there is no respect for the no wake zone. It is a very rolly mooring field. On the other hand it is a short dinghy ride to the Manset dock where the Island Explorer bus picks you up for complete Mount Desert Island access.

Great place and people, convenient road access for friends to drop in while we were moored.

We stayed one night on a mooring. We originally signed up for two nights. However, immediately after signing up for two nights on Dockwa we received notification that dockage was available at another marina, so we cancelled our second night. Hinckley assured us that they would resolve any issue with cancelling the second night, if we had problems with Dockwa doing so. Dockwa promptly cancelled our second night right away and refunded our money. The mooring is in a location with much commercial and pleasure boat traffic creating a very rocky mooring, not Hinckley's fault.

Stayed on a mooring for a few nights. Had a great time watching all the Harbor activity. The Island Explorer bus stop is right next door. Having a good dingy makes shore access in the area easy, but not always easy to find a dock to tie up at. Had a small repair completed while at the marina, everything was very good.

Hinckley Yacht Services was great and the area is beautiful. I just wish the other boats would respect the no wake rule in the harbor. It made staying on our boat uncomfortable.

Very accommodating and at the last minute! Highly recommended

Wonderful, as always.

A great stay. Secure mooring and a great town. Looking forward to another visit.

Friendly and efficient staff. Nice facilities.

Great service from the Hinckley dock & yard. Easy walk to Peter Trout’s Tavern & wonderful free regular bus service all around Mt Desert. Highly recommended.

Nice facility, helpful staff. Thank you.

The reason for 4 star is that we arrived on Saturday and there was no one on duty to provide info on what mooring to take. They close on weekends at 2:00 but that wasn’t communicated with us when made reservation. We were told by harbor master to just grab a mooring with an H which is what we did. Dock hands the next day agreed it would be helpful for Hinckley to let you know if reserving during a time they aren’t on duty. Otherwise we loved the mooring and the showers were fine and also great that there is a free laundry. You can dinghy over to Dysart and tie up on their dinghy dock if you want to go in to town. A number of commercial fishing boats going by in morning so there is some bounce but we enjoyed seeing the variety of boats and seeing the beautiful Hinckley’s sailing in.

Convenient place for laundry and showers!

Great staff, great moorings, great fuel dock, free laundry. Ding them 1/2 star for the only okay showers, but all in all one of the really good places. & then there’s all the mooring jewelry to ogle!

Friendly staff, mooring in perfect condition. Bathrooms ok, but laundry for free!

Excellent facilities, solid moorings.

Mooring was clean and easy to find. Staff were incredibly helpful with fitting us in for pump out, water, and refueling. Showers were clean too, and whole operation is top notch. Would totally stay again. Also the nearby Peter Trout restaurant was terrific!

Top class.

The facility was fine but when we got there and contacted them for a mooring number, e we got no response on radio and a nice message on phone that they couldn’t come to the phone, so we grabbed a mooring and took the dinghy in to talk to someone. Found out there were only two on staff and they were in and out of the office but the mooring we took would be fine. It is not convenient to town, but the LL Bean shuttle that supports all of MT Desert Island is convenient and can really extend the touring range for someone the stays here. We will be back

This was the most expensive mooring that we paid on all of the midcoast of Maine and the bathrooms were disgusting (worst of all the marinas we stopped at). The dock hands were decent (pleasant), but there wasn't even ice to purchase the first day we were there. The one saving grace was that there was free laundry (one washer and one dryer). Not what we would have expected from Hinkley and the highest price we had to pay for a mooring.

Low key, friendly staff, and love the free washer and dryer (which worked fine for us). Not near anything in town, but on a calm day you can find places to tie up. Provisions (an IGA) are not close, so this wouldn't be a place to think of stocking up. Mooring field numbering is... delightfully chaotic? Really our only complaint and not that unusual in our experience.

Always a great stay at Hinckley.

Excellent moorings, beautiful facilities. Great location to explore Acadia. The wonderful staff here are accommodating and helpful.

Helpful Marina staff, solid mooring, good services/facilities

They were super nice and accommodating when we arrived but (and no fault of their own) there are boats and ferries out as early as 3 am so it is very Ricky early in the am making sleep next to impossible. In addition they ran out of toilet paper in two of the 3 bathrooms ( no excuse for this) telling me the bathrooms were not getting clean. The washer and dryer are free but the dryer didn’t actually dry, requiring us to schlepp our wet laundry into town to dry it. Letting us know it didn’t work would have been better. In addition before we went to leave we called about getting fuel, water, and pumpout but the dock was occupied (for “ probably several hours”) by boats having work done. They should not block the fuel, water, and pumpout dock like this. I would not stay there again, I would try another marina closer into town.

Helpful staff, clean bathroom/laundry facilities.

At 4 am a large lobsterman trolled up and down the Waterway working his pots but he also moved fast throwing a wake and didn’t mind shining his beam onto our boat. I wish I knew where he lived so I could return the favor at his house three hours into his sleep. Pass on southwest and go to northwest Harbor.

Great Harbor great stay !

We arrived in the late afternoon on a Friday. Was unable to get fuel as they had boats on the dock the entire time while open. Waiting for Monday morning to fuel up and they put us inline behind another larger boat and then ran out of diesel. The facilities are fine with three shower/restroom suites in a building that is heated and has a single, very slow, washer and a dryer that doesn't really dry. The mooring was fine and the harbor well protected. There is a medium amount of small boat traffic at all hours and few obey the no-wake zone and go zipping through the mooring field. We required the services of a diver while there and were thrilled with William Shepherd who came within hours of our calling and provided a wonderful review of conditions with photos and video. The marina area has little around it, but the free bus service for the entire island stops about 1/4 mile down the road. Pay attention to the schedule as you will need to get on the bus going in the right direction to avoid a round trip back to where you started for an hour. Cell service is non-existent for Verizon and weak for AT&T. There is wifi at the showers, but does not extend out to the moorings or really even the dinghy dock. The dinghy dock was crowded and the rub rail coming away, exposing nails which did a job on our dingy. Still, the staff were pleasant and helpful, the morning is safe and peaceful and the harbor quieter than others on the island, so we give it a 4 star rating.