The Marina emailed a reservation confirmation as well as an additional welcome with a clear and detailed marina map. Marina assistant Doug called us to confirm our approximate eta and asked that we call him approx. 1/2 hour away which we did. Doug gave us our slip number which we were able to locate on the emailed map. Doug followed up with a call to us as we were approaching the marina and talked us in by landmarks while simultaneously waving to us from the dock. Doug was at our slip to help with lines and hook up of power and water. He gave us a review/tour of amenities as well as secure key card and wifi. After a 25 hour Gulfcrossing, this simply could not have been a better process for someone new to the area.
We arrived in the dark after Lock 52. Easy in and out. New docks and pedestals with electric and water. Fuel and pump out available by arrangement, contact information clearly posted. Easy walk in to town. Very helpful staff came by to check on us and answer questions/provide local information/suggestions. No washrooms, showers or laundry.
The staff at the Harbor office (Jenn) was awesome... so patient and informative as we are new to the area. Tenders to and from shore are readily available and tender Captains are excellent. There are no facilities to speak of but Chicago downtown and Riverwalk is basically a stones throw away.