esprit2019

Westbrook, CT
Solstice- Hylas 46
🎉 Reputation: 105
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Had a dinner reservation on shore. At last minute, told that the launch service only ran until 6 PM. Had to cancel reservation. Website says service runs until 11 PM. Would have been nice to know. No discount for the mooring, of course.

Marina Response:
We try very hard to make sure every guest has a pleasant experience while at PJYC. We are sorry you were expecting launch service until 11 p.m. in mid- October but DockWa clearly states that the 11pm launch schedule is only in July and August with a link to our website for all other dates.
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We were able to stay inside the harbor, on one of the 2 moorings. Someone else was supposed to show up and raft, but they never did. Outside the harbor would have been untenable. Great lobsters at Larsens.

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I assumed that my mooring would be in “The Pool”. In fact, I was placed in the outer harbor, totally exposed and very uncomfortable. The advertising in Dockwa was misleading. No where was this even suggested as a possibility.

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Everything about Coecles Harbor was first rate except, and it is a big except, the dinghy dock, which is downright dangerous. Nice facilities, nice folks - they even will shuttle you to various destinations, but I'll won't be back until that dinghy dock is redone.

Marina Response:
Hello, My name is Connor and I am the service manager here at Coecles Harbor Marina. I apologize if you felt that our docks were unsafe, we service them before they go in every spring and even added an extension to the dock to accommodate our transient customers. We also replaced the ramp for a wider aluminum ramp, rebuilt the landing and added a wood ramp with non skid paint and a railing. Can you please clarify why you felt the dinghy dock was "dangerous" so that I can resolve the issue for next spring. Thank you.
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The mooring field outside the breakwater can be quite rolly, and was the night we stayed. A long dinghy ride to shore. But everything is right there, just off the ferry dock (including a West Marine!). Filled up with water at the town pier. A dry town, so BYOB.

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Despite making my reservations on the day and hour they became available, I was placed on the last mooring at the end of the mooring field, at least 1 mile from town. And on top of that, it was a mooring for power boats, so I was aground at low tide! They were very apologetic and moved us to a more favorable mooring, but how could something like this have happened? The facilities are woefully inadequate - worst dinghy dock in New England. No real shower/bathroom facilities to speak of. Its as if the mooring community is an afterthought.

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