let me start by saying I come here 6 times or more each season. normally staff and facility is top notch however this trip it was not. upon arrival i was told they would be putting me on the end of a T dock even though i had a reservation . i tied upon and counted 11 empty slips on H dock. when i asked about those slips, the two folks working quickly said “ can’t move , they’re taken.” also told they ran out of paper so no gate codes , wifi or pool passes could be issued. No paper ??? went to the pool and returned two hours later and now there was 12 empty slips. i also notice no wifi on the end of the dock so i asked to be moved. same two folks said they would call me back in awhile. i waited an hour and then finally said no wifi, no paper and no helping a customer isn’t going to be excepted. finally they tell me “take any empty slips you want “ …. still no wifi…. i get it , staffing is a challenge and it’s hard to find anyone to care about customer service , but enough ia enough …. i really like this marina and hope that they take this as constructive criticism and work this stuff out
Staff and facility are top notch... couldn’t ask for better service or facilities