Sailors Haven Marina Fire Island National Seashore, NY

Sailors Haven was great this last weekend. Scott the dockmaster went above and beyond to work with us to get set up and plugged in. The food is legit ,very good and not the beach snack food you would normally expect. The store has just about anything you might have forgotten. The forest walk was a blast. We used to be regulars years ago and it was great to be back. Doug and his crew have it better then it was.

Excellent marina, gorgeous view to the Bay. Scott does an awesome job with service for all his guests. Highly recommend this gem of a Marina.

Always a great stay at Sailor’s Haven. We had an issue with our electric when we arrived and Scott got right on it and got us up and running !

As usual it's the best marina on Long Island. Lions Den

Scott was helpful and marina was nice, we will return

Another great couple of days out at Sailors Haven season may be over but still beautiful

Had a great time at Sailors Haven. Thanks to Scott for all his help in making our trip enjoyable and with ease.

This reservation was rescheduled, which was very easy through Dockwa, and the marina was great about messaging back, and rescheduling for us. When we got there Scott was very helpful, and friendly throughout the day.

Great beach day, overcast skies gave way to a beautiful day

Wonder place, great staff and an outstanding time. I guess that is why I keep going back.

Very annoyed about experience!!!! I booked weeks ago and asked if our slip could be changed because we did not want the corner (16) I was told it was completely booked but to keep checking if there were any cancellations that could accommodate my boat I could switch. I did weekly only to be to told sorry nothing available. I also made one last plea the night before we left. Still told nothing!!!! Only to arrive and find a friend who had SAME EXACT BOAT just week a week ago and got a middle spot. Then to add to the fire his brother called that morning and got a spot next to him!!!!!! Completely and utterly disgusted!!!!! Not happy at all!!!!

Steve was great and the staff were super attentive had a very good time Steve and the staff did another bang up job keep up the good work again the stay was very enjoyable and great Steve and the staff did an amazing job Once again steve and haley and the entire crew did an amazing job Once again Steve did an excellent job thank you Steve your the best another great time thank you .we stayed for a week July 2020 Steve and the staff were great thank you the stay was good the weekend of 5-14-21 was excellent . It was great Steve was excellent very helpful and friendly it was great Steve and the crew were awesome ‘ it was excellent it was great excellent Scott did a good job seeing to all the needs once again it was great excellent it was great

The new Dockmaster Scott is fantastic! He's personable and anxious to see that everyone is comfortable and has what they need. In our my case, with no First Mate & a temporary bout with vertigo, he waited at my slip when I pulled into marina, jumped on the boat & completely tied it up so I didn't have to go out on the bow. I couldn't have been more appreciative of his help and his willingness to offer it!

I am with the South Bay Cruising Club (SBCC) and we all love going to Sailors Haven. It's a great beach, beautiful Sunken Forest to walk through, delish snack stand with ice cream and awesome drinks. Thanks to Scott Wilson for running a great marina and providing our members with great service. Pam McCarthy, SBCC Membership Chair

Staff was very accommodating, Scott was awesome

Our stay was perfect and Scott was awesome! Thanks for everything!

Perfect. We got excellent service. Thank you Scott

Thanks Scot. Stire looked great. Very nice staff

Great place Beach close by Attentive staff! Dock Master runs a tight ship. Helpful tying up and leaving. Great family fun at Sailors

Arrived early Thursday afternoon. A storm forecast for the weekend made for an open marina. Scott, the new dockmaster met us and was very helpful. However, the bar and snack bar were closed. Apparent issue with staffing. Not a problem unless you were counting on those for your food that day. Shower area not private. Again, not a problem unless you stay for more than a day.

Beautiful area. Well maintained

Dockhands were very helpful. Should probably monitor the VHF Ch 9 they display on the sign. I could not contact by VHF? Fixed docks are a bit tight but a very well protected area. I had issue with the newly designed Dock Power box once again. These new sensitive 30ma trip out cause problems with power hookup. Also, maybe invest in 30amp 120vac outlets? Needed a 50 amp adapter. I have had this issue at the block Island boat basin as well. A great place to visit. Especially at night when everyone leaves.

The change in service and amenities is unbelievable. Scott goes above and beyond to accommodate all boaters. I can’t wait to start booking for next season. Job well done Federal Government in choosing this vendor!!! Surfin Safari

So peaceful. Staff is extremely helpful and sweet. We will definitely be back.

Our stay at Sailor's Haven Marina was great. We hadn't been here for a few years and were surprised by the quality of the food (the chef is amazing) and the bar that is there now. Nice touch....to sit somewhere off of the boat. The showers need some work and do not have shower curtains on them if you need to shower off of the boat. Be aware, that the power cord for the boat's electric is different from many marinas. If you do not have one you can rent them at the store there. We will be back.

Great staff and great company…..sailers Haven staff helped out with a 50 amp pig tail we had that did not work. Made our trip stress free. Thank you

Excellent, staff was great

Place is awesome. Dock master and crew very helpful and accommodating

Had a great time at our first stay at Sailor's Haven. Traveled there with friend's and we were able to get adjoining slips. If you don't know the local waters, it can be a little tricky getting there from the inlet, but well worth it. The snack bar put out some great food, including a delicious Saturday night Captain's dinner. Thank you Janie and crew for feeding us. Arrived to late to meet the legendary Steve, who retired, but Scott, who took over, was very helpful and friendly, as was his staff. Fixed docks can make it tricky sometimes getting on or off your boat if you are not use to them. Be aware that the bathroom facilities are a short walk up the boardwalk towards the beach and are open to the public. Open cold showers only! This marina is all about the location, which is amazing.

We love the marina. It is quaint and the beach is beautiful. Snack stand food is delicious and the small general store and bar are a nice touch. There is very little shelter if you have rain and want to get off the boat. Rain gear is recommended in that case. The staff is wonderful and accommodating. The DJ was a lot of fun and overall we had an excellent time! Just a warning, if there is a north wind it becomes quite rough. Be diligent watching forecast! And… We do miss Steve as he was always very helpful and pleasant. Steve made his rounds always smiling and checking to make sure everyone is good. Scott his recent replacement is very nice as well, I’m looking forward to our next visit to Sailors! As we all know there is only one constant in life and that is change.

We had a lovely time during our stay at Sailors Haven last week. We went on the Sunken Forest tour and learned a lot about it and Fire Island. The staff was great and very helpful. The only reason I am giving my review of 4 stars is because the cell phone reception is horrible and the fact that if you want WiFi you have to pay for it. We have never paid for WiFi at any other Long Island marina we have stayed at.

Had a very relaxing time last week with good friends. The staff was very accommodating & friendly. Even though beaches were closed due to shark sightings, we enjoyed our stay

All the staff is always very sweet and kind and accommodating

Always enjoy my time at Sailors Haven. Sad that we couldn’t swim, but watching the sharks was very exciting! We miss Steve!

Just when I thought it couldn’t get ANY better, Steve and the crew proved me wrong!!! Packed extremely light this past weekend, as the amazing kitchen staff (Janie, Tony and Meg) cooked up an AMAZINGGGGGG Taco Night FRIDAY and Captain’s Plate SATURDAY! I have to say, not having to stock the fridge and cooler and figure out what to cook and who would be on the grill was absolutely fantastic!!!! Food was off the hook!!! Upcoming planning is dinners Thursday, Friday, AND Saturday for the future….so do yourself a favor and PACK LIGHT! You won’t regret it!!! Can’t wait to be back in another week!

Always a great day at this marina! Very well run, clean, friendly and beautiful spot on Fire Island.

Steve and his crew are absolutely fantastic. Our favorite get away. Clean facilities and everyone is so friendly. 5 stars and then some.

Was fantastic! Steve is very kind and helpful as we extended our stay for two more nights. Beautiful marina and it’s a fantastic layout.

great place on Fire Island been goin there for over 25 years and it never gets old--great service, knowledgeable staff and great Park Rangers

Our weekend stay at Sailors Haven was great and Steve and Haley were extremely pleasant and helpful. our boat Salty Dawgs

To start off, a confirmed reservation for a slip takes 90% of the stress out of the equation..Steve and his staff are super and made for an enjoyable week at Sailors Haven Marina.. On our way back in a few weeks ..

Great place, great people!

Once again Dockmaster Steve was the perfect host. Bathrooms, docks and areas were very clean

Steve and the staff at Sailors are fantastic !!!!

As always, awesome, Steve and his team are very hospitable. We had the dinner special which was amazing. Bob and Loly

Steve was great and staff was absolute pleasure. Will definitely return

We had a great stay. Steve and crew was very accommodating.

All the staff is very friendly. The beach is beautiful

No bathroom or showers in the marina. Had to walk halfway to the beach for them. Food and the store closed early at 5pm. Perfect for large cruisers with full amenities. Other than that, beautiful splinter free plastic boardwalk, and what felt like a private beach after the last ferry left at 5pm.

We didn’t arrive on Monday as expected because of the storm which we were told was horrible there. We arrived on Tuesday and there was no one to assist in docking, grab lines, direct us to our spot. There was absolutely no protection from the wind which was out of the east. The boat was actually dangerous to get on and off. There was no one there to ask if we could move to east dock which was rocking somewhat less. We stayed off the boat and finally decided to go home at 4 pm as did other boats. Because of the reservation situation we lost our money for two of the three days. That marina needs to build a more protected docking situation. Even the ferry stopped running at 2:50 even though it wasn’t raining.

Always a good time at Sailors. Steve and crew are the best!

Fantastic ! If you have kids it's great, The beach is a short walk . Marina has a shop with cute stuff and a small restaurant you can grab a quick bite. Food was very good. The only negative I will say is it is tricky getting in with all the shallow spots. You have to stay in the channel or you will get stuck.

Always a great time! Steve is incredible! Thank you.

Steve and his crew are great. Accommodating and attentive to every guest.

Awesome place to go with family & friends!!! Steve and his crew make it an unbelievable experience they are the BEST!!!!!!!!!!! Amazing food from the shack along with many delicious drinks!! It’s truly a special place! We love Sailors ♥️

Every part of Fire Island is its own unique and beautiful universe, but Sailor’s Haven is hands down the BEST ! There is something just so magical about Sailor’s Haven. Its serenity, seclusion, beautiful beach and untouched nature are just some of the attractions of Sailor’s Haven. Steve and his staff go above and beyond to make you feel welcome at their special place. It’s unlike anything we’ve ever experienced, you really feel like you’re ’part of the family’ being a guest there. Even the other guest seem to match the vibe, making it such an enjoyable stay. We would live here if we could ! But for now, we’ll just come to visit for the perfect getaway every chance we can ! Thank you so much for your hospitality Steve & staff, we are very much looking forward to our next visit!

Always a good weekend, rain or shine,we Love Steve and his staff

Sailors haven is our happy place, thanks in no small part to Steve and crew… it’s a great facility and it is well run… the captains dinners are amazing too!

Steve Connor is great!! Steve is a hands on person. He always does his best to make sure all his boaters are happy. The time he puts in before and after hours is amazing. His staff is wonderful and he's always personable. It's our favorite place to be and it's because of Steve. He hires the right people to assist him at the snack bar. Food, drinks and atmosphere are all top notch!! Sailor's Haven is a pretty marina with great views of the Great South Bay and a beautiful shoreline.

Friendly and helpful staff. My first time at the marina. They helped me dock and tie off. Will definitely be returning. It was a wonderful “daycation”.

We had a great Father's Day at Sailor's Haven!

Beautiful beach, clean marina, exceptional staff that went over the top to be helpful! We would go back every chance we get!

Had a wonderful time. Dock master & Dock mates were very attentive. Great port to visit. Steve is outstanding !!

WHO IS THIS DOCK MASTER STEVE? WHO HIRED HIM? Well, he is definitely the best out there. He was there when we pulled in, he was always asking how we are doing, he took our garbage to the dumpster, he was the shopkeeper, the bartender and he was there when we left. I will come back to Sailers Haven, just because of how well we were treated and cared for. I've been to dozens of marinas and never had a dockmaster as great as Steve. Thank you, Sir. Robert Corrado THE SEA OF LOVE.

Steve and his crew were great, as always! Looking forward to spending a few more weekends there. Steve and the crew make you feel like you're home. Thanks again!

Quite and beautiful as always!

Steve is great. Very accommodating.

Due to a sunken boat we could not get the slip we reserved but there was plenty open slips and Steve the dock master was very gracious

Great day the Dock girl where very helpful and polite. Thanks for an awesome day.

LOVE Sailor's Haven!! Steve and his crew are fantastic, accommodating and make our time there a great pleasure. Their reservation system and marina organization is great. Name tags at each slip, staff there to help you tie up, etc. Very well run!

Beautiful Day on the Beach!

We just got our boat and this was our first venture out of our home slip. Steve and the team at Sailors Haven were amazing. Steve helped me get tied up and figure out shore power and any of the other nagging questions I had. A super patient guy! He was also incredibly helpful with questions and reservation logistics well before we even arrived. I can't say enough good things -- It was a great trip.

Perfect experience. Steve was awesome

Great marina friendly staff

It was great except for the relentless wind!

Staff were great, dock hands were excellent , very pleased to see that Sailors Haven takes CDC guide lines for Covid very seriously , all the staff wore masks, Watch Hill should use Sailors Haven as an example of how to do it right

Great staff, thanks Steve!!! See you next year.

Beautiful weekend, everything was super clean and so helpful!!

Amazing stay at Sailors Haven this past weekend...... Staff was awesome, and Steve was especially kind and made us feel very welcome!!!

Steve and his staff at Sailors Haven are the best and go out of their way to make sure you are having a great time. One of my favorites of all the National Sea shores.

open marina so be prepared to rock unless there's a south wind

We rode out the weather the last couple days but when it was nice, it was just as magical as ever. Kudos to Steve and his team for looking out for us. Kismet

If you want to get away from the commotion of every day life and enjoy your surroundings this is the place . Great place for time with the family on the boat. Dock master and staff provided adapter from 50 to 30 amp service . Will be going again

Steve and crew did a great job as usual. The food this year is even better than last year. Good work all around, given the crowds, the heat, and virus protocols.

We love the peace and tranquillity

Steve is awesome, great time

Steve is the best !!!!

Starting with something so small that goes a big way is that when you dock your boat name is hanging on the dock to welcome you. Steve and his crew are there to greet you and grab your lines while asking if there is anything you need, ie. ice or a frozen drink. Steve is accessible all day and always ready to serve with a smile. Thank you Steve, your amazing! The marina is clean, the sunken forest is a wonderful nature walk, there is a shop to look around, food, a bar and best of all, ice cream! We loved the clean docks and our sand area for our tent over the picnic table. A perfect get away

The Marina is in excellent shape. Everything working, clean and covid compliant. Dock attendants are courteous and efficient. The dock master, Steve is a pleasure to deal with.

Sailors Haven is a good location on fire island as you can take a water taxi to the neighboring communities. The beach is a short walk and it is a nice walk through the Sunken Forest. The marina does not give much protection and boats get rocked.

Terrific stay. As always, Steve is the perfect host! Coming back on Labor Day Weekend for another visit! Folks next to us were a bit noisy, but Steve spoke to them anonymously for us.

Beautiful location - the Sunken Forest walk was a highlight. Amenities are well maintained and clean - except for sand I'm the showers, but it's the beach! Steve was extremely accommodating as we had to shift plans because of a storm and remained helpful during our stay. Highly recommend.

We love sailors haven! The bathrooms are always clean. Steve is the best. He hires the best people and works hard to keep everyone happy and healthy. The food at the snack bar is chef quality!

Great secluded little spot. No ream amenities to speak of, but that’s exactly what we were looking for.

It was our first experience docking overnight anywhere and Sailors Haven was a perfect introduction. We docked on the west side which has a picnic area and you can see the sunrise on one end of the boat and the set on the other side. The snack bar was great for breakfast and lunch. People brought portable grills with them and plenty were cooking away. Can’t wait to go back.

Great place. Just a note...not good with a north wind. People are great. Beach is beautiful. Great concession. Band on the weekend.

Steve and Christina are awesome. They go out of their way to make sure everyone is happy...

Great marina! Steve is an awesome manager. Place was clean and beautiful!

Power pole kept tripping. Unusable

Always a great stay with Steve and the crew at Sailors.

Great sunset and bay views!

Nice upgrade with food and entertainment this year. Steve and his staff once again we're terrific. Very enjoyable 11 days.

Sailor's Haven was great - nice facilities, friendly staff and great beach

GREAT TIME NICE AND EASY SLIP HAD NAME ON NO RUSHING STEVE WAS VERY ATTENTIVE TO EVERYONE GOOD TIME CANT WAIT TO GO BACK

What made this trip extra special is Steve. He cares about everyone one in the marina, making them feel welcome and if there are any issues he will attend to them quickly and efficiently without any delay. What a beautiful and heartwarming place to spend your vacation.

It was an absolute perfect day. From arrival the dock hands were immediately there and so professional and friendly. A great asset to their employers. The dock area was clean and well maintained. Really, would prefer to keep this location a secret! LOL but we had a great day. Our fault we waiting too long to purchase ice cream for my Grandson, just missed it they closed. Next Time and there will be a next time. We plan on coming often over the summer.

Sailors Haven is always a wonderful stay with all its nature. This time is was extra special meeting the manager Steve who is the nicest person I take off one star as people did not adhere to posted signs for no sitting on docks. Social distancing and or masks was never present

Always greeted with prompt service and a smile ... One would expect nothing less when supported by great leadership! Thank you To Steve & his team

Awesome my favorite place to be.

It was our first time there. Everything was great. The deck hands were amazing and the marina was very clean and everyone was so nice . Def will be back

Always a pleasure staying here! We love this place and Steve's the best!

Place was great. Steve and his dockhands were amazing. My slip was ready and they were waiting for us and helped us tie up. I would stay there again for sure!

General store not open No lifeguards on duty but it’s Full price to dock

Out of Steve’s control that that snack bar and shop are still closed and no ferry service. 𝐃𝐢𝐬𝐜𝐨𝐮𝐧𝐭𝐬 should be offered in light of the above.

Great place great marina... Steve and the crew are awesome and very helpful

Great time.!! Thanks Steve.

The marina is great and Steve is awesome!

Location was beautiful. Staff was friendly and accommodating. One big drawback was the lack of hot water for the showers.

The weather was perfect, the fellow mariners were, for the most part, courteous and Steve was very accommodating and helpful. Looking forward to our next trip there.

Steve, who runs the dock...is very organized, friendly and hardworking which made our experience excellent!

Great spot, helpful staff, went after Labor Day and no crowds. Steve goes above and beyond, but he can't control the weather and once the wind kicks up over 20 mph from the north, no boat is comfortable there, but that's a chance we all take. Not their fault

Beautiful marina. Loved the beach and Sunken Forest trail. Dock Master Steve was a friendly and welcoming host, great guy.

A beautiful marina, well run by Steve. We’ll be back again soon!

As always it was a pleasure staying at Sailors Haven, Steve is a great dock master and runs a beautiful marina. We look forward to our next trip.

The staff was fantastic. The facilities were good. My only complaint was that there is no wake barrier for the entrance to the marina, and a north wind pushes the waves from the great south bay right into the marina, rocking all of the boats. I don't understand why they don't design these marinas with some kind of wake barrier, so people can actually stay overnight.

We love Sailor's Haven. It is a clean, beautiful beach and marina. We love the fact that it is family oriented and quiet. The dock hand (Hailey) is helpful and nice. We look forward to another visit.

Can never say enough.........Steve and his staff are the best from the minute you get there till the moment you leave. The Cafe food is delicious

Steve the Dockmaster is hands down one of the hardest working people I've had the privilege to meet. His hard work translates into an extremely well run marina and great place to spend time with your family and friends.

Steve Connor and all his staff are doing a wonderful job!!!!!!! Can't wait for our next stay! Diane and Joe

Steve, Haley and the rest of the staff were great and made sure our 1st stay was smooth. Will definitely be going regularly.

Great Stay! Thank you Steve and Crew. We will be back for certain! -No Reservations

Great place to enjoy all that Fire Island has to offer. Steve and his team are the best.

I had called and made reservations. .....for 24 foot.....we were in slip 27 You need a shoe horn to get in there. Luckily the 42 footer untied his lines and moved out of the way . Slip #26 helped walk us in

The crew at Sailor’s Haven were fantastic! Very helpful and accommodating. This was our first boat trip there in about 12 years. Dockwa is a great site for info and reservations. We will use this service often and can’t wait for our next visit to Sailor’s Haven!

Stay was excellent, It would be better to have bathrooms closer to the dock or store.

We stay for 4 nights and had a blast. Steve the dock master is an awesome guy. We really appreciate him going above and beyond. We can't wait to come back!

We traveled from Atlantic Highlands NJ to Sailors Haven Marina on July 19, 2019. I first called and speak to Steve, the Marina Manager, and he was most pleasant and helpful! We then booked through Dockwa and when we arrived a dock hand was there to greet, assist and check us in. We soon after met Steve and he continued to be helpful and available throughout our two days there. The Marina was nicely kept and the cafe and bar area was nice and relaxing. Our stay was Awesome!

dock master Hailey was great.

Great stay this weekend, Steve is awesome Dockmaster and perfect host! Marina & facilities always clean.

Our favorite place on FI. Steve and Haley are great hosts and operators. Constant improvements are being implemented. You won't be disappointed landing there.

Love this place and Steve and Staff always a pleasure to deal with

Steve and the crew there was fantastic! Will absolutely be going back! We had a blast- check out the beach and snack bar. Really chill vibes and great service, family and adult friendly

Meet by Steve and he made us aware of available specials and services. Spent the night and enjoyed our time. Drinks were great.

Had a great time. Steve is no nice and accommodating. Will definitely return. Maybe even next week.

We are long time patrons of Sailors Haven Marina.. and we can’t say enough good about the new management here. Steve has brought back the old school marina feel, He remembers your names, grabs lines, offers a very nice and varied menu from a concession, is open to suggestion, is attentive to any issues that need repair and is trying very hard to create a community out here amongst the boaters!! We were starting to give up on this place... but he has won our business back!! Thank you ... it’s great to be back home!!

We have been going to Sailors Haven for over thirty years. It is “our place to be.” We have raised our family here and enjoyed many summer vacations. Never before this year have we been made to feel so genuinely comfortable, as if we were a part of one big family. From Welcome to Farewell, Steve our wonderful new concessionaire has made every effort to accommodate, and satisfy any question or concern that we have. His kind and caring personality flows over to his staff and everyone provides a smile, a how are you doing and a have a nice day. We are so looking forward to enjoying many seasons to come with our new found extended family. Thank you! Nancy and Bob Young

Seas The Day had a great experience at Sailors Haven, First Island, NY. We entered the marina and easily found our boat slip. We were pre-notified by email with our slip # and when we arrived there was a "reserve" sign with our boat's name on it. Shortly, were met by the Dock Master Steve to assist in tying up our boat, it was expertly done. The staff was welcoming and friendly. The facilities were beautifully maintained, there is a concession area with seating on picnic tables and live music was provided both Friday and Saturday nights. Thanks Steve, to you and your staff for making it an enjoyable stay for us. Regards, The Faneilli's "SEAS THE DAY"

We have been going to sailors haven for well over 10 years We must say that Steve the new owner has been an absolute pleasure. He is definitely making changes for the better. He is a very friendly and personable man. What ever you need or inquire about he was there to help. I honestly can’t say enough about him.

We have stayed in Sailors Haven on a number of occasions this summer. The marina is lovely, the beach is a short walk away, and the sunsets on the North Dock were always breath-taking. The new reservation system is convenient and easy to use. Steve, the Marina Manager, is an awesome hard working, friendly, and efficient guy who goes out of his way for boaters and ferry visitors alike. He is "Johnny on the Spot" no matter what you need! His staff is great. The Dockmaster Hailey always has a smile! Steve has made some great changes to the Concession Stand! The new menu and cocktails are a welcome addition. So are the earlier/later hours. By keeping the Concession Stand (Sassyfrass) opened later all of the Boaters can gather together in the evening in one place! We have known many of these folks for years it was great to sit together at the concession with them. I would say my only complaint has nothing to do with the Marina Management itself but rather with the Federal Parks Department. There are no hot showers and the showers that are there have no doors. I have never been to a Marina that doesn't have showers!! The beach itself was littered with snow fencing, pilings, and other debris. Why didn't the Parks people remove that dangerous debris? In addition, there is NO HANDICAPPED ACCESS TO THIS FEDERAL PARK/BEACH! REALLY!? Pre Sandy there was a ramp to get to the beach from the boardwalk, now there are only a steep set of stairs! Shameful! The Electric Service in the Marina leaves much to be desired. There are slips that are 15, 16, 17, 18+ feet wide and they only have a single 30 amp service? Really? These slips easily accommodate 40, 50, 60 foot boats. They should have the correct Electrical hook ups!! There are a few wider slips with 50 amp service but more are needed! All slips over 11 feet wide should have two 30amp hook ups or a 30 and a 50 amp hook up! Apparently the service was replaced post Hurricane Sandy but in typical bureaucratic government fashion they didn't have the sense to update the service. To further frustrate matters Watch Hill did upgrade the service but when you go over there you need a blood transfusion by the end of your stay (mosquitoes). I hope Steve will be staying on as the Marina Manager he really is awesome! I also hope the Parks Department gets its act together and does something about the debris, shower doors, Handicapped access, electric, etc... preferably THIS WINTER!!

Steve Connor is the BEST thing to happen to Sailors Haven Marina in a long time! Never before has there been such personalized service. The reservation system is great. Slips are marked with "reserved" signs to avoid confusion. Steve tries to greet each boat as it pulls into the marina or sometime thereafter. He has created a family-like atmosphere amongst the staff and boaters, alike. The addition of adult beverages and musical entertainment for "happy hours" on weekends is his brainchild and has added to everyone's enjoyment. Steve has also hired a super new cook, Zack, and has opened the snack bar earlier for breakfast. No more waiting for the first ferry to arrive and the staff to get situated in order to get an egg sandwich. The gift shop is stocked with more useful items and souvenirs than in previous years. Kudos to whoever made the decision to award Steve the contract to run the Marina. I hope Steve will continue on at Sailors Haven for a long time.

We had a great day, Sailor's Haven marina is wonderful! This was our fourth trip this year and we will be back as soon as we can!

We have been to Sailors Haven before and always loved it, but this is a different kind of review... it’s a review of their excellent service and cancellation policy. I reserved a slip a few days ago and Steve was able to get us next to two of our friends(awesome experience being able to reserve!!). Then on the day we were supposed to arrive at the marina, we woke up to nasty wind/weather conditions. We decided not to go and messaged the marina(through the Dockwa app) that we would like to cancel our reservation.... I received a response within minutes stating that we were cancelled and a full refund was issued. Can’t wait to get there next weekend!! Great service Steve... thank you!!!

Very friendly and helpful staff

Very friendly and helpful staff. Made for a great weekend.

Great stay , super staff !!! Small and calm marina with Steve as Dock master made it very welcoming, he’s like a great Innkeeper and concierges.

Great location, marina manager is excellent had problem with the electric and he fixed it asap. He runs the place like a small inn, he walks the dock checking if everything is alright

NOT worth the exorbitant rates! Check out other options! There is reasonable anchorage on the west side of the channel in. Things they say they have but don’t really: NO showers. What they have is merely a beach rinse off. It’s outdoor and exposed, no curtain, and no hot water. NO functional pumpout. Marina staff has no idea when it was last functional or when it will be repaired. NO free wifi. A wifi service is available for those who pay a subscription fee. Power is available through an old style, seen-no-where-else-anymore plug types. Regular customers here have a specific adapter and brought it with them as they knew, in advance, what type of connector is on the pedastal. And the fees for electric are absurdly high. $14.00-$18.00 for 30 and 50 amp but only through the old plug type. This marina, in past summers a hive of summer activity, is now nearly empty most of the time. I assume, since the rates went way up this year, all the boaters that came here in previous summers, have now found more reasonable summer fun spots. This marina is essentially over priced beach parking. We are cruisers and have pulled into marinas all along the east coast and out to The Keys. Every marina we’ve used, even the most basic, offer hot showers and free wifi. I understand fresh water is a difficult proposition on this island, however, if a marina cannot cover some of the basic expectations to be found in marinas, they cannot charge fees higher than many marinas who do offer these items.

Great time as usual. Steve is doing a great job since taking over marina responsibilities this year. Hailey is always helpful with a smile as dockmaster.

Steve the dock master is Great Staff is friendly How ever its very frustrating that after all these years the marina still does not have 50 AMP 230 V the two biggest slips in the marina 21 and 22 have 30 amp Even plugging in at the barge slip still can't obtain power. Please forward this to the proper personal so i can enjoy my stay along with many other guests I'm sure, and see to it that we don't have to run our generators during our stay.

Although most stayed home due to the weather forecast glad we went. Steve is awesome. So curteous and helpful he makes us feel so welcome. We basically had the marina to ourselves. We will be back soon.

Another Great Stay, a ​new chef with great food.

Have been coming here for years. Never dissapoints always a great place to visit and relax with my family and the boats. This vacation was much needed and everyone at sailors haven was fantastic! Steve the head of operations was an awesome guy! Super nice down to earth person with a great personality always looking to better your time here and sailors haven as a whole. I’ve come here for over 10 years and it was obvious this year they stepped up and put a little time and work into the marina putting in all new poles and electrical for the boats. Pairing the Dockwa app with the reservation process for easier booking. Can’t say enough good about sailors haven steve and all the staff here. All great people and will be back in August for a weekend trip. See you soon steve!

Steve the manager was awesome and accommodating, and Sailors Haven is fantastic!

Our stay was nice. Staff was very helpful and pleasant. Some Dock power issues that have to be assessed though. Thanks.

We had a great time there and the help was very nice. Steve was a pleasure to deal with and runs the place well. We are coming back at the end of August.

staff was great very helpful