Treasure Island Resort & Casino

93 Reviews
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5734 Sturgeon Lake Road
Welch, MN 55089
44° 38' 15.49'', -92° 38' 31.27''
651-385-2575
VHF Ch. 16
$1/ft - $2/ft
www.ticasino.com
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Treasure Island Resort & Casino
Fuel
Last Updated: Aug 16, 2023 9:41AM

Diesel $4.29

Gas Premium $4.99

Awards


Boaters Choice Elite Fleet 2023

About


Cruise into The Island and dock at the hottest spot on the Mississippi! Located at mile marker 798.2, just one mile north of Lock & Dam No. 3 in the Sturgeon Lake Channel, Treasure Island Marina offers 56 transient slips with docking up to 100 feet and 81 seasonal slips. We also offer overnight docking and short-term docking for trips less than eight hours.

In addition to the services and amenities listed below, a seasonal slip reservation includes access to the beach and park area, 50% off admission to The Lagoon and FREE shuttle service to and from the casino. Short-term docking does not include access to services or amenities.

Berth Capacity


Slips:137

Services & Amenities

Last Updated: Mar 20, 2024

Fuel Dock:Yes
Gas:Yes
Diesel:Yes
Dockage:Yes
Water Hookup:Yes
Transient Storage:Yes
Long Term Storage:Yes
Dinghy Dock:Yes
Wi-Fi:Yes
Pump-out:Yes
Restrooms:Yes
Showers:Yes
Laundry:Yes
Trash:Yes
Ice:Yes
Boat Ramp:Yes
Security:Yes
Swimming Pool:Yes
Alcohol:Yes
Medical Facility:Within 5 Miles
Hotels:Yes
Restaurants:Yes
Beach:Within 5 Miles
Pet Friendly:Yes
Ship Store:Yes
Campground:Yes
Max. Vessel LOA:60.0 Feet
Oil Disposal:Yes
Land Storage:Yes
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Verified

Great people great price

Marina Response:
Thank you, Dan! We look forward to seeing you in 2024.
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Verified

Clean, well kept marina. Great staff

Marina Response:
Thank you for the kind review. The Marina Staff not only help boats into slips, pump fuel and pump outs, but they also help clean the bathrooms, showers, beach, grass, parking lot, docks, and boat ramp areas. It truly means a lot to them to have guests like you recognize their hard work.
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Verified

We love it there. The people are great

Marina Response:
Thank you, Jeff! We love having you here. See you in 2024!
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Verified

Hotel room was great, clean and fresh. Food/dining was below expectations, service was poor, with grumpy servers (clearly understaffed) and long lines at currents, Mongo bay and Tado. Gaming experience was good. The shuttle crews were fantastic. Lots of improvement needed with marina staff leadership!

Marina Response:
Heidi, Please contact the Marina through Dockwa, by telephone 651-385-2575, or by email [email protected] to let us know how Marina staff leadership can be improved to provide a better experience to you. We appreciate any feedback. Also, I will pass your observations on to the appropriate departments. Thank you for your review!
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Verified

The marina is awesome. Staff has always been great

Marina Response:
We enjoy having you at Treasure Island Marina. See you again in a few months!
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Verified

Great place to stay at!

Marina Response:
We look forward to seeing you again in 2024!
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Verified

Staff is great and they always have a great team helping dock boat! Added bonus that they have gas and diesel. All around a nice marina!

Marina Response:
Thank you! We look forward to seeing you in 2024!
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Verified

Will be back next year!

Marina Response:
We look forward to seeing you again in 2024!
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Verified

Great time at the hotel First time docking our boat there. Pulled up to the office area and the dock boy was more interested in looking at his phone then helping a new customer. When we finally got his attention he asked if we had a reservation and we gave him our name. He yelled out c37. That meant nothing to us but we figured 3 docks A, B,and C and then we seen the numbers so we concluded on our own. He never was the least bit interested in helping us dock which was fine, it saved us our $100.00 tip I would have gave. But then to top it off, a lady called a little later and asked if we were coming. We never checked in and our C8 spot was still open. We told her about the boy and that he had us in c37. It all worked out but If you have a job to do you should do it and do it well. In our case it would have been rewarding. All is good we will be back.

Marina Response:
Mark, thank you for bringing your experience to our attention. I will address this with the Marina Staff. How is this supposed to work? Marina Staff should attempt to contact you via VHF Marine Radio Channel 16, and switch to Channel 9 for the conversation. Alternatively, if you don't have a VHF Radio, please call 651-385-2575 if possible. Before Memorial Day and after Labor Day, we do have fewer Staff due to students in High School and College, but we will attempt to help you into your slip if possible. I expect each guest to be treated properly. The call you received from the female Team Member is part of our closing procedure. Staff will attempt to call each guest who has not arrived so slip assignment and other information can be exchanged. Clearly, you were not marked as having arrived. I hope you will stay at Treasure Island Marina again in the future so we can give you a better experience.
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Verified

The staff was very helpful each time we docked and overall were very accommodating. Other people who were there were also very friendly and helpful. The shuttle to the casino was quick and convenient too. I highly recommend staying at TI Marina.

Marina Response:
Thank you for your review. The Marina Staff tires to treat everyone the same way. The shuttle runs regularly on the weekends. If you need a shuttle, there is a phone on the wall of the bathroom building, just push the auto dial button and you can request a shuttle from the operator. You can also ask any Marina Staff and we will call a shuttle for you. We look forward to having you stay at TI Marina again.
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Verified

docks need to be rebuilt. power pedestals are unsafe.

Marina Response:
Thank you for your review. Yes, the dock and many of its components are 30 years old. We are exploring ways to improve our facilities. This is a priority for Marina Management. We hope you had a good time while at Treasure Island Marina.
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Verified

The dock staff was great and gave us all the information we needed. The shuttles worked pretty well. We had to wait 10 to 15 minutes a couple of times. On Sunday the day we were supposed to leave, they allowed us to stay till about 2:30 PM so we could go back to the casino for lunch and watch the football game. it was a great weekend and really enjoyed it. We saw a great band called weekend rockstar at the parlay lounge. They were fantastic. We spent time at the swim up bar and that was also a lot of fun with all of our friends. I highly recommend treasure island, Marina.

Marina Response:
Thank you for the wonderful review. We look forward to having you stay with us again! On the weekends, the Shuttle runs regularly approximately every 15-20 minutes. There are always fun things to see and do in the Casino, and I'm happy you had fun! If you are interested in a later check out, please contact the Marina Staff through Dockwa, by phone 651-385-2575, or in person. Generally speaking, if nobody is scheduled to be in the slip you're occupying, we will have no issue with a later check out. The same thing applies to bad weather. We would not force someone to leave in a storm. With that in mind, if you arrive during a storm, please work with us to dock you safely in a temporary spot as your slip may be occupied. Once the storm is over, we will work with everyone to get you where you belong.
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Verified

A waitress at current restaurant was awful. All my years have never dealt with anyone that disrespectful. Almost 2 hours in there never came and asked us if we needed anything, when the food came she dropped one of the plates of food threw our plates on the table at us I was so sick to my stomach NEVER been treated this way I was talking to my friends earlier about bringing our boats to TI and leaving our marina after that they said he’ll no and we love to gamble. Went back to our boats feeling angry sucks I wanted to have a fun night and gamble I guess Mystic will be our choice from now on. The plate she dropped on the floor we got for free and 10% off the bill whatever should have been we’re very sorry this happened and cleared the bill out no charge whatever. You’ll be loosing some people I do have a big mouth and I do have friends who are apart of Mystic. I’m 73 been coming here a lot of years pool tournaments, concerts pumpkin carving gambling wow. What a bad taste in my mouth

Marina Response:
I'm sorry to hear you had a bad experience while on property. I will forward your comments to the appropriate department. I hope that our Marina Staff treated you well.
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Verified

Great place to stay, will be back again

Marina Response:
We are glad you had fun at Treasure Island Marina. We look forward to having you stay with us again in the future!
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Verified

TI was a wonderful stay. C-dock Docks r getting pretty low in the water, but otherwise great time!!

Marina Response:
I'm happy to hear you had fun at Treasure Island Marina! We are working on getting all the dock floats replaced.
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Verified

Its was Great ! Had a Very Good Time

Marina Response:
Thank you for staying at Treasure Island Marina. We are happy to hear you had fun. We hope to see you again soon.
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Verified

Everything worked out great

Marina Response:
We are happy to hear you had fun at Treasure Island Marina. Please visit us again in 2024!
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Verified

Great place to be, that has all to offer

Marina Response:
Thank you for the kind review. We hope to have you as a guest at Treasure Islan Marina again.
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Verified

Always a great time here!

Marina Response:
Thank you for staying at Treasure Island Marina. We are happy you had a great time! See you again soon.
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Verified

Truly a Treasure. Staff is incredible, (don't forget to tip the dock staff) marina is neat and clean. Deep water access. Facilities are always clean, free shuttles to casino. Just an all around great summer destination.

Marina Response:
I'm happy you had a good season at Treasure Island Marina. We appreciate you! For those of you reading responses and wondering how the Shuttle works: On the weekends, Shuttles run regularly between the Marina and Casino approximately every 15 - 20 minutes. If a Shuttle is not present, the phone on the outside of the block bathroom building has a marked speed dial button. Press the button and ask the operator to send a Shuttle. Also, you can ask any Marina Staff and we would be happy to call a Shuttle for you.
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Verified

Everyone was fantastic and helpful!!!

Marina Response:
Thank you for spending time at Treasure Island Marina! We are happy to hear you had a good weekend. We hope to see you in 2024!
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Verified

Awesome Labor Day weekend! Staff and Manager David Thurston we so kind, helpful, and accommodating. Thanks!

Marina Response:
I'm happy you enjoyed staying with Treasure Island Marina on Labor Day weekend! We hope to see you again soon!
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Verified

We arrived after closing the staff gave great directions and left bathroom keys in our pier pedestal.

Marina Response:
Thank you for the review. Yes, if you communicate with the Marina, we can make things like this happen. If you know you will be arriving after our business hours, please contact us by phone or through Dockwa. We also attempt to contact boaters who have not arrived by telephone before we close for the day. We want your stay to be as enjoyable as possible.
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Verified

It's always nice to stay at TI Marina! Everyone is so friendly and helpful.

Marina Response:
Thank you! We explain to the staff that they are hired to be people, not robots. We want each of them to use their own unique personality to their advantage.
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Verified

Yes it was ready and fine

Marina Response:
Thank you for staying at Treasure Island Marina! See you again soon!
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Verified

Celebrated a friends 50th birthday party. Fantastic dinner with 18 people at the Casino restaurant Tado, bean bag tournament and very helpful dock hands as well as support from the facility for our party. We will be back.

Marina Response:
Thank you for celebrating your friend's birthday at Treasure Island Marina and Treasure Island Resort and Casino! We are happy to hear you had a good time. Yes, we do have bean bags and boards which are available for use at no charge. If you are interested in using them while staying with us, please contact the Marina through Dockwa or email [email protected]
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Verified

The attitude of the employees that we ran into was outstanding.

Marina Response:
Thank you for recognizing the Marina Staff. They have done a fantastic job this season. We hope you will stay with us again at Treasure Island Marina.
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Verified

Fun night, very nice Marina.

Marina Response:
Thank you for spending time at Treasure Island Marina! I'm happy to hear you had a good time. Please visit us again!
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Verified

Very nice docks and facilities.. so great to be able gamble at the casino as well! Love it and will be back!!

Marina Response:
Thank you for staying and playing at Treasure Island Resort and Casino! I'm glad you had a good time. We look forward to having you at the Marina again.
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Verified

Great service and help slipping boat .

Marina Response:
We are happy to hear you enjoyed your time at Treasure Island Marina. Our Staff truly enjoys interacting with each of you.
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Verified

Love Ti Marina. They do a fantastic job with their transient guests

Marina Response:
Thank you for your kind review. We strive to make everyone feel welcome and appreciated, because you are! Hope to see you at Treasure Island Marina again!
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Verified

Great dock team who was ready for us! Only concern was power, couldn’t get enough juice to run our boat.

Marina Response:
Trudy, Thank you for letting us know you had an electrical issue. We will have our electricians examine the situation. We are happy the rest of your stay was enjoyable!
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Verified

The staff is always there to grab ropes and help you get your boat in the slip.

Marina Response:
Thank you for recognizing the efforts of the Marina Staff. We look forward to having you at Treasure Island Marina in the future.
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Verified

Hello. We had the boating experience in the marina. It was all wonderful, but felt unsafe walking on the dock after dark. Really poor lighting at electrical boxes at slip were not lighted. We had a great time ,thanks again

Marina Response:
Thank you for reporting your observation about lighting on the dock. The overhead lights had been off due to repeated insect hatches. And you are correct that many of the electrical boxes do not have lights. These are issues we are looking to remedy in the near future. We are happy you were still able to enjoy your time at Treasure Island Marina. We hope you will return in 2024!
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Verified

TI is always a great place to dock

Marina Response:
We are happy to hear you had fun at Treasure Island Marina. We look forward to seeing you again!
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Verified

The only problem was that a boat a couple slips away hooked up to the water at our pedestal. There was no splitter. They were using the water full time to supply their boat. Seems like they should have been using their own pedestal.

Marina Response:
Due to a design choice 30 years ago, only every other pedestal on the transient dock has a water spigot. We do have water splitters available, so next time please ask the Staff. We do not have the splitters attached all the time because they tend to disappear. If you have any issue with the amenities, please bring it to the attention of Marina Staff as soon as possible while you are staying with us. We can try to solve the issue.
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Verified

We had great time the weather was perfect

Marina Response:
We are happy to hear you enjoyed your time at Treasure Island Marina! We hope to see you again soon.
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Verified

Great time, clean facilities, family friendly.

Marina Response:
Thank you for your review. We look forward to seeing you again in 2024!
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Verified

We called at least five times before actually traveling down. No one has ever answered the phone. Additionally, there was no staff to help us into the dock. We basically had to wing it and hope no one had already reserved the slip that we had to randomly pull into after hearing no response.

Marina Response:
Daniel, I appreciate your review. Unfortunately, due to a construction project we had limited phone access on the day you were arriving, which was a Tuesday. According to the message you left us, you arrived after 6pm. During the week, the Marina is only staffed until 5pm. I'm sorry you had a difficult experience, but I hope you enjoyed your stay at Treasure Island Marina.
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Verified

Had plenty of water in the channel and were met by the friendly dock hands and had a wonderful time. Thank you, Dengler Family

Marina Response:
We are happy to hear you enjoyed your stay at Treasure Island Marina! Thank you for recognizing the Dock Staff. They read every comment and enjoy being recognized. We hope to see the Dengler Family again soon!
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Verified

Docking was easy and convenient.

Marina Response:
Thank you! We are glad you found our system easy to use. We hope to see you again soon!
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Verified

Everything worked as expected. Had a very nice evening. Rest rooms and showers well cared for!

Marina Response:
Thank you for staying at Treasure Island Marina! Happy to hear you had a good time.
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Verified

Great marina with wonderful views.

Marina Response:
We are happy you enjoyed your time at Treasure Island Marina. The natural beauty of the area definitely makes Treasure Island Marina a wonderful place to work and stay!
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Verified

Had a great time with friends celebrating our birthdays on the dock.

Marina Response:
We are happy you could celebrate at Treasure Island.
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Verified

No lights anywhere. One at beginning and end of docks would be nice.

Marina Response:
Thank you for your observation. The lights are off due to the repeated large mayfly hatches we have been experiencing this year. Having the lights off significantly reduces the number of insects attracted to the white sides and upholstery found on the majority of boats in the Marina.
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Verified

Everything went extremely well.

Marina Response:
We are happy you enjoyed your time at Treasure Island Marina. We hope to see you again soon.
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Verified

Great communication with the new Dockwa system. Always a good time at TI!

Marina Response:
We are happy to hear you enjoyed staying at Treasure Island. We appreciate the feedback about Dockwa. See you again soon.
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Verified

After receiving my email confirmation with our slip numbers we were very pleased and excited of where they were at and that the 2 slips were next to each other. Also knowing that was going to be very hot the day we arrived these were the perfect slips, but we arrived we found out that someone changed our reservations with out notification. The slips they gave were not at all what we were told. When I asked to speak to the marina manager he came over with an attitude. We asked why he changed our reservation? I said that these are not the slips we paid for or were told that we had. He said that they reserve the right to move us were we see fit. We asked him for a refund and his reply was "you have 2 slips and that's what you paid for". I have been in the travel business for 35 years and this is not how you treat customers. We think that it would be far to refund our money for that screw up. He knowingly gave our slip to someone else and he wouldn't admit that he screwed up.

Marina Response:
Rick, thank you for the review. As I explained to you at the time, you had been assigned to slip 4 a 50 amp slip, your associate to slip 6 a dual 30 amp slip, both on the northerly side of the dock. A previous guest had been occupying slip 6 and requested to stay an additional day. We accommodated that guest by keeping them in the same slip. I freely admitted that fact to you in person on the dock. In an effort to keep you and your associate together, we moved you to slips 3 and 5, respectively. We notified you of the change as you approached the Marina. You did not want to be on the southerly side of the dock, so we had you go into slip 4 as you had been originally assigned. Your associate docked in slip 5, diagonally across the dock from you. That person never talked to me, and in fact had already gone to the Casino by the time I was able to get to you in person. Treasure Island Marina does reserve the right to change assignments based on conditions. I'm sorry this situation upset you, but it did not warrant your racist, anti-Native American rant to me on the dock. You were not wronged, as you ended up in the slip you preferred. If your associate had been present, I could have had him move to slip 2 assuming he had the necessary equipment to convert a 50 amp outlet to his dual 30 amp needs. I sincerely hope we are able to move forward and have a better interaction if you choose to stay at Treasure Island Marina in the future.
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Verified

Well run, very clean.

Marina Response:
Thank you for the review. It's nice to hear we were able to meet your expectations in those areas over a busy concert weekend. Very proud of the Marina staff. See you again soon.
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Verified

Dock crew is awesome. Spirit of the Waters Captain should learn boating etiquette when entering a lock. Sure hope he does not drive his car on a ferry like he drives the boat into a lock.

Marina Response:
Thank you for recognizing the Marina staff. Hopefully you will stay with us again in the future.
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Verified

Everything was fine.

Marina Response:
Thank you for staying at Treasure Island Marina. Feel free to message us through Dockwa if there is anything you would suggest we improve.
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Verified

Great place wish could have gotten more help with process since first time there. Marina and campsite enjoyed

Marina Response:
Brandon, Please send me a message through Dockwa or call me at 651-385-2575. I would like to know what help we could have provided to make the process better for you. Understanding the process from a Guest's perspective helps us communicate better. -Chris Vogel, Marina and RV Park Operations Supervisor
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Verified

The dock service was wonderful. Always great to have people waiting to help you dock and get tied up.

Marina Response:
The Marina staff genuinely enjoy helping dock boaters. They enjoy talking with each of you. See you again soon!
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Verified

Came in during a thunderstorm. Found our slip number tied up and headed down the dock. Ran into two staff members said we were good to go. Headed for the shuttle bus area they came within five minutes and got us to the lobby to check in so we could get dried off. The rest of the night was also great. Great job by all staff members. Fueled up the next morning and was greeted by friendly smiling staff members that did all the work to get us back on the river. Great experience for the overnight trip.

Marina Response:
Cary, thank you for the kind review. We were trying to get from the Ship Store to C-Dock to help you in during the storm, but you beat us there. I'm happy to hear you had a good experience with the gas dock staff the next morning as well. I shared your review with the Transportation and Hotel staff as well.
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Verified

Had a great time, the staff was very helpful.

Marina Response:
The staff appreciates your kind words. They read every review. Hope you stay with us again!
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Verified

It was great as always - will be back 2nd weekend in August

Marina Response:
It is always nice to have you at Treasure Island Marina! See you in a few weeks!
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Verified

Upon arriving the Dock crew was there at your slip to greet you and see if anything else was needed. During a heavy rain storm with high winds the Dock crew stayed and helped tie up any boater trying to get into their slip!

Marina Response:
Thank you for acknowledging how the Marina staff conducted themselves during the storm. Our priority is always the safety of people, guests and staff alike. The day before, I asked the staff how they felt about working at the Marina. They responded it was the best summer job they've ever had. Once we got boats tied up and were able to get together in the Ship Store, I asked them if they still felt the same way. To a person they said, "Yes!" They are a great team!
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Caught in as pop up storm while docking. Shout out to all the dock hands that came running to help secure boat. It was a struggle. THANK YOU.

Marina Response:
Rodney, it was a struggle to get your boat secured during the storm, but it worked in the end. The staff does prepare for bad weather. It's a very dynamic, on the fly, situation with quick decision making and attempting to clearly communicate with boaters who are also under duress. To educate other boaters who might find themselves in a similar situation: The goal is keeping everyone as safe as possible. Communication between Treasure Island Marina and boaters will be on Marine Radio VHF Channels 16 and 9. Due to the difficulty of getting into a proper slip during high winds, we will dock as many boats as possible on our tie along spots. The other safe action is to drop anchor in Sturgeon Lake outside the marked channel. Remember to turn on your running lights so other boats can see you. Once the storm passes, we will move boats from the tie along to slips in as orderly a manner as possible, generally starting with smaller boats and moving to larger ones, just in case the wind gusts again.
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Verified

Beautiful marina, helpful staff.

Marina Response:
Thank you for recognizing the staff's efforts. We do have a naturally beautiful work environment.
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Verified

All marina services excellent. Poor casino bar as no ability get cocktails ao left and unable to listen to band. Rude bartenders and no service

Marina Response:
Thank you for asking about your observation. The lack of recycle bins is due to our waste being separated at the off-property collection facility. This change occurred property wide a few years ago at the request of the waste management company. Treasure Island Marina and Treasure Island Casino remain committed to sustaining and implementing measures which promote a better harmony with the natural environment. Also, thank you for recognizing the Marina Staff. We hope to see you at Treasure Island Marina again soon.
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Verified

Great service having staff help everyone in! Carrie Underwood concert was so much fun!

Marina Response:
We are happy you had fun at Treasure Island! The staff really enjoy helping boaters dock. Hope to see you again soon!
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Verified

Excellent facilities and friendly staff.

Marina Response:
Thank you for staying with us at Treasure Island Marina! I'm happy you enjoyed your time here.
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I love staying here and I’m even happier now that I can book on Dockwa.

Marina Response:
We enjoy having you as a guest at Treasure Island Marina! Dockwa has made handling reservations much easier than our previous method. I'm happy to hear users like you are having a good experience with it.
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Verified

Marina staff is helpful

Marina Response:
Thank you for recognizing the staff. They enjoy working as a team to help boaters.
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Slip was ready when we arrived and we were helped with docking the boat.

Marina Response:
It's our way of showing you that we appreciate each guest choosing to stay at Treasure Island Marina. We look forward to having you stay with us again.
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Verified

We always have a great time. Dock employees were excellent.

Marina Response:
We appreciate your kind words. Helping dock boats is the job most of the staff enjoy the most. They love interacting with boaters.
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Verified

Excellent stay! The Dock employees are always so nice and very helpful in docking the boats. The restrooms/showers are awesome. The concert venue is great- love staying at the marina with the free shuttle 24/7. We love staying at TI!

Marina Response:
Happy to hear you had fun staying at Treasure Island Marina for the concert! The shuttle runs regularly on weekends and concert days, but if you need a shuttle, there is a phone on the outside of the block bathroom building. Just pick up the receiver and push the speed dial button to be connected to an operator who will send a shuttle. You can also ask any Marina staff and we will be happy to call a shuttle for you. Why do I keep saying the shuttle phone thing? Because I know people read reviews, and it's a great place for us to educate people who may not know how to access amenities. We look forward to seeing you again soon!
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Verified

The staff was friendly and helpful when docking. The dock is clean and has plenty of room to pull in. The bathrooms were clean.

Marina Response:
The two things we work on as a staff are cleanliness and friendliness. The staff not only helps boats dock and run the ship store/gas dock, but they also clean the bathrooms, showers, parking lot and boat ramp. We hope to see you again soon!
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Verified

Great kids that help park

Marina Response:
Thank you for recognizing the staff. I assure you, they read every review. Every positive comment makes them more motivated to keep up the good work, and every constructive criticism makes them discuss how they can improve.
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Verified

Friendly staff, fun place

Marina Response:
We are happy you had fun at Treasure Island. Also, thank you for recognizing the Staff, they work very hard to provide an environment which is welcoming to everyone.
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In the past, the dock staff would come to the slip and help with lines and give you a pass for the shower and give you a slip to put in the window . That didn’t happen.

Marina Response:
I'm sorry we were unable to assist you into your slip. Our Ship Store closed that evening at 7pm. Prior to leaving, the Staff attempted to call you. I hope the rest of your stay was enjoyable. We hope you will stay with us again.
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Always a great time at Treasure Island marina Thanks TI team! m&m

Marina Response:
Thank you M&M! We always enjoy having you stay with us. See you again soon!
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Rooms were just ok and the carpet in the rooms was so dirty that it made our feet black. The Marina staff were amazing

Marina Response:
I'm happy to hear the Marina and Staff met your expectations. I will pass your concerns about the Hotel Room to the appropriate department. I hope you will return to the Marina in the future.
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Super easy to check in online and pull up to our spot.

Marina Response:
We are happy you found our new system easy to use.
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Wonderful marina with Friendly people and all the amenities you need.

Marina Response:
I'm happy to hear we met your expectations. We are very proud of our staff and their willingness to help others.
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Clean dock and easy to book

Marina Response:
I'm happy you found Dockwa easy to use. We appreciate any feedback.
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July is May fly hatch and there were a lot of them.

Marina Response:
Yes, the Mayflies have hatched a few times this year, and they can be bothersome. On the other hand, Mayflies indicate good water quality.
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The staff was great! Very helpful and attentive!

Marina Response:
Thank you for the kind words to the Marina Staff. They enjoy what they do, and they appreciate the recognition.
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Clean, nice amenities, and solid docks.

Marina Response:
We are happy you had a good time, and we look forward to seeing you again.
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Very nice facility: however shower and bathroom need to have better air conditioning (way too hot and uncomfortable) and we could not find a recycle bin :(. TI should send a map of the dock/slip configuration…. We had to go up and down to find our slip (no direction verbal when we called or written with the reservation). July 3 fireworks were amazing !!

Marina Response:
1. You're critique of our bathrooms is valid, they are not air conditioned. 2. The lack of recycle bins is due to our waste being separated at the off-property facility. This change occurred property wide a few years ago at the request of the waste management company. 3. Our dock/slip configuration is on our website. We are working with Dockwa to get it included in the slip assignment message you receive. 4. I'm sorry we did not adequately explain where your slip was when you arrived. Once you get in the channel towards Treasure Island Marina, please reach out to the Ship Store on Marine VHF Radio Channel 16. We will have you switch to radio channel 9 to provide directions and answer any questions you may have.
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Great, friendly service.

Marina Response:
Thank you for your kind remarks.
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we love the Marina, and all of the staff!! they are so helpful and take care of anything you need and they’re always there for you!!

Marina Response:
The Marina Staff appreciates your comments. We all strive to provide the most positive experience possible. We look forward to seeing you again soon.
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Everyone helpful - professional - and friendly. Shuttles run regularly - rarely had to wait. Ship store has ice. Well done treasure island

Marina Response:
Shuttles do run regularly on the weekends. If one is not available, there is a phone located on the outside of the bathroom and shower building. Press the programmed speed dial button and you will be connected to an operator who can send a shuttle to the Marina. You may also contact the Marina Staff and we would be happy to request a shuttle for you.
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Dock hands were awesome. A little disappointed in the lack of less costly eating options at the casino. Boating facilities were quite nice.

Marina Response:
I am happy to hear the Marina and Staff met your expectations.
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Excellent dock staff. Great communication and help. Best in the Midwest

Marina Response:
Thank you for the positive remarks about the Dock Staff.
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We loved our stay here. Clean and accessible restrooms and showers. Many dock hands waiting to assist. Other fun boaters there for concert. It was the perfect weekend. But note that the boat store needs to stock a few items for it to be called a store.

Marina Response:
It was a good weekend. And your criticism of the Ship Store was fair. There was a significant delay with the deployment of a new point of sale system which caused us to be unable to sell a large number of items we usually carry. The system is now in place, and we are able to conduct business as usual.
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The marina crew was amazing! They helped us weather out the squall on the gas dock and the dock crew helped catch and park. Just amazing crew operations!

Marina Response:
Thank you so much for waiting out the storm with us. We are so happy we were able to help you in safley, we hope to see you again soon!
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Love using Dockwa! TI marina is always hospitable- clean and full of fun things to do.

Marina Response:
Thank you for your feedback. There is a learning curve for all of us, Marina and boaters alike, with Dockwa, but it seems to be a welcome change.
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Get the channel marked

Marina Response:
We are sorry for the inconvenience. They are now out after water level issues. We hope you enjoy our amenities again soon.
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Dave, the manager was extremely helpful getting a boater a pipe wrench to fix a wrapped cord around a shaft. In previous years, there was music and activities down by the marina on Memorial day. That would be great to start that again.

Marina Response:
We would like to have music and activities at the Marina. It is something we are looking to restart.
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Everything was just great

Marina Response:
Thank you for coming to Treasure Island. We hope to see you again soon.
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Always a great time at TI

Marina Response:
Thank you. We are happy you had a good time.
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