96 Seafood Lane Irvington, VA 22480 | |
37° 39' 18.07'', -76° 25' 16.65'' | |
804-438-5563 | |
www.customyachtsvc.com | |
Carter Creek |
Claim your business and make sure that your information, amenities, and photos are up to date for boaters looking for slips and services.
Claim this MarinaAvoid this business. Once there you will be stuck for months. Think 2 months for a job that should take a week or two. This is an hourly business and they work to maximize hourly charges. Hand tools instead of power or pneumatic tools. There are satisfied wealthy owners with expensive boats that use this location and leave their boats for 8 to 10 months a year and then get them for two months of boating with no regard for costs. This is the business model for this location. If this is not what you want do not go here. You will pay absolutely premium prices for extremely slow work, an eye popping and highly questionable invoice, and little to no communication unless you initiate it. When you finally get your boat back it will be dirty inside and out. You will likely find tools and parts in the bilge. If you do, keep them. I returned some expensive tools and now wish I had kept them to offset the outrageous prices. You are allowed to work on your boat while it is there but it will be there for a long time so have a good long list of things you plan to do yourself while it is in the yard. The redeeming features of this business are completely diminished by the bad. The boat owners time and resources are not respected or even considered at this location and unless you are willing to lose a boating season this is not the place for you.
Not really a marina but a boatyard, this is the place to go if you like to spend lots of money and don't really care if your boat ever gets in the water. The boatyard owner charged me for work not done (topping up my fuel tank as part of winterization, remaking electrical connections undone) and performed work not requested (a survey of work "needed" on the boat - which never was done). To boot, he was arrogant and condescending and I felt my boat was held hostage on the hard. Some of his workers, Jeff in particular, did a fine job on the bottom but the boatyard owner was in such a rush to get my boat in the water on a day he knew I would not be able to be there even though I'd requested to see it before it splashed, we found a rag stuck in the cockpit drain through hull when I had it pulled around the corner at Rappahannock Yachts. Amazing and not in a good way. If you have to use them I would highly recommend having an attorney review the contract and craft some addenda to protect you from the aggravation I endured.