If you want first class maintenance and service , this is the place. Always with good communication and a great friendly atmosphere, you can be assured things get done right.
I just wanted to update my review to reflect a recent experience from this summer. My Parents were on one of their periodic visits to Wareham Harbor one day and while passing by the ZECCO docks, their outboard started to overheat. They pulled into a slip and because of our being former customers of ZECCO, Dad knew he could get them to look at the motor (rather than risk damage by returning to his mooring 2 miles away and having me fix the OB). Well, they treated him like a long-lost friend... called a taxi so my parents could get home, and the motor was fixed in a few days, meanwhile the boat stayed in a slip, no charge! I think there is a new Manager at ZECCO, but they bent over backwards to serve a former customer! Now, that sounds good, but even better when you realize that my Dad's boat is a little 14' rebuilt runabout with a 9.9hp outboard! That was AMAZING customer service, and reminds me of the good old days!
While I vastly preferred the previous owners (WARR's MARINE), I would hardly call ZECCO Marina "old and run down! They are currently in the process of completely replacing the original fixed marina dock with modern, floating docks. Whether or not I like the management at Zecco, I have to say that the $$ they have spent has certainly made some major improvements over previous ownership. New storage sheds, paved parking, updated showers and restrooms, and a picnic/cookout area. If you rely on the marina to do most or all of the work on your boat, they seem to bend over backwards to help! If you are the type that prefers to do your own work, you may feel squeezed in by other boats. If you have a powerboat in the marina, they are pretty good, if you have a sailboat on a mooring... well, they don't understand the need for "deep" water, and so you may find yourself aground at your mooring. That said, I would still recommend ZECCO if you visit Wareham, or are looking for a slip on Buzzards Bay that doesn't require crossing the Canal. I don't consider the less than 1-mile trip from slip to open water (outside harbor) to be long, another mile out to where you can "open her up" and head straight down the bay seems wonderful compared to some other local marinas! Several restaurants are nearby, downtown Wareham is a very easy stroll away! We sold our boat after 38 years on a mooring there, but still visit their marine store occasionally.
I also agree that it is very old and rundown. The operators do not stand by their promises.
One angry customer who lost in a law suit has posted many untrue comments about our marina. We take pride in our marina and are always striving for customer satisfaction.
I agree, it is very old, poorly run and a long ride to open water.
Horrible marina. Very old, fixed docks with rotten planks, faulty electrical service and no water pressure. A long, slow ride to open water. Expensive fuel.