We had to stop here due to damage to the boat and we extremely grateful to the staff for getting us in and working with our ever fluctuating timetable. We were delayed in getting help for repairs due to Thanksgiving closures and the staff worked with us to figure things out. Facilities are great with a beautiful pool and excellent restaurant on site. Thank you again, we appreciate it.
We stayed at the marina from middle of April for a month due to various repairs that were needed. We found the Dockmaster Thomas to be extremely helpful and very pleasant to deal with. He assisted in getting a great mechanic to help with our hydraulics and was consistently helpful in our never ending changes to departure dates. The docks are a little rough in places but proved to be very secure during the storms we went through. The onsite restaurant is great, and the shop very well stocked with a huge variety of stuff from hardware, alcohol and food. We had no issues with depth of water. Easy access to Beach but if you want to travel further afield a car will be required for the bigger stores.
This is a great facility with clean washrooms,laundry and 2 pools and restaurants. The staff were as helpful as they could be especially Tyler and James who often went out of his way to help. I think they are suffering a little from staff shortages but managing the best they can. If I had any suggestions it would be to improve communication between the marina staff in the dockside office and those in the hotel, requests often did not get passed on. Overall a good marina with a very useful free bus into Key West, driven by very helpful drivers who are prepared to drop you at supermarjets on route and West Marine if you need supplies. Will return soon.
Dock staff great, docks in excellent condition
Nice Marina with good clean facilities, staff very pleasant but a little stressed due to understaffing.
Second time here, dockhands very helpful as always, very patient with our difficulties docking. Docks are good and it was a very easy departure next morning. Unfortunately the restaurant was not open on Wednesday but a short walk to Beach area provided us with refreshment. No doubt we will be back on our return journey.