dhutton1

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Owner met us on the dock. Docks are floating and look to be fairly new. Diesel fuel is a lot lower than advertised on Marinas.com. It was $2.30 with Boat US discount. A nice swimming pool, an area for horse shoes, volleyball, etc. a small bar & grill right on the dock. Dock hands were very helpful and friendly. Only thing is no store within walking distance and I didn't see any laundry facilities.

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Dockmaster is very nice but strung me along until I actually docked before he would tell me what the rate would be for a weeks' stay. No discounts for Boat US, etc. Didn't believe it fair to others who wouldn't qualify. In the end, we paid for 6 days and got 1 free. Last day he really discounted the dockage to entice us to stay 8 nights. Very far to walk for groceries. No loaner bikes. Convenient to the train if you have a car. No laundry. Pool not available to the Marina, which was a disappointment.

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They confirmed the reservation and then 2 hrs later said they made a mistake. Turns out the second mess was sent to me in error but it caused panic since it was the day we were to arrive. They messed up on Instructions into the Marina and had to turn us around. No problem but odd. Most importance tly, not enough electrical to run the A/C. Our friends had the same problem.

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Easy access, deep water, clean bathrooms and showers, staff helpful and friendly, easy walk into town.

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Waterside MarinaMay 08, 2017

No laundry facilities, no cable and Wifii was poor. They do pay for a taxi once a day at 10am to go to the Harris Teeter, which is nice. What was disappointing is we had to find this out on our own through the Visitor's Center. They aren't open about advertising it!

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We told the Dockmaster we. We're inexperienced with currents when he gave us instructions for coming into the Marina and had advised there were strong currents. He proceeded to direct us to a slip and sent a young man to the dock to meet us. The current grabbed us and pushed us into two other boats causing damage to our boat. I begged the dockhand to help us or to find someone who could and he responded there wasn't anyone who could help. Apparently, he was only there, waiting to catch a line. Two. Others came over and advised us to stop and wait for slack tide and then move the boat. We hired a resident boater to move our boat to a face dock. Hmm. If a face dock had been offered in the beginning this whole thing would have been avoided! Later heard this Marina has a reputation of being called "Crash"! The resident boater said he helps others 2-3 times a week who have the same experience. Good to know--too late!

Marina Response:
We’re sorry the marina did not meet your expectations. As you explained, we try to advise all arriving vessels of the present conditions of the river. It is no secret that the Ashley River and Charleston Harbor are capable of having strong currents, and it sounds as if the marina did its job in advising appropriately. We try our best to assign slips based on the conditions to make it as easy as possible for vessels, but sometimes space is limited. We rely on the vessel’s captain to communicate any hesitations when giving slip locations. We utilize our facedock for larger vessels that cannot fit into slips. Depending on the vessel size and duration of their stay, a facedock assignment is rarely offered.
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