jpowell

🎉 Reputation: 200
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Procedures have changed. No mooring assignment just pick up any free mooring. Checkin building closed. No info given Re: WiFi and available facilities. Launch service stops at 5 pm. No seating preference given to marina clients. Complimentary blueberry muffins are still delivered to people on moorings which is a Dolphin signature amenity.Otherwise a totally different vibe to this marina presumably due to staffing shortages.

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Friendly staff limited shore amenities. I always stay here when heading downeast

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Friendly dock staff. Fun dockside restaurant and general store. Anchorage is rolly and wide open to the Southwest. Ample moorings

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Beautiful little cove with moorings a restaurant and no other amenities

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Friendly efficient dock staff. Excellent shore facilities. Available loaner vehicle for trips to grocery if needed. Excellent Wifi.

Marina Response:
Hi and thanks for the review! We are happy to hear that you had good contact upon your arrival and that the staff met your expectations! Have a great rest of the season!
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The doc staff was awesome, the availability of a loaner car for driving to the grocery for reprovisioning was exemplary. However, unfortunately there was a fire at the dockside restaurant and bar three weeks ago and the restaurant and bar will be closed for the rest of the season. Currently there are no onshore showers, restrooms, or laundry available

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This was one of many visits to Journeys End over the past several years, however, things were quite different due to Covid-19. We were given a face dock slip opposite the Pilot boat. The staff met us and helped with out lines, however, they did not offer to assist with shorepower hookup and were not aware that the pedestal next to our boat was not functioning. I had to try several hookups to come to this conclusion, report this to the dockhouse and call the dockhouse for an extension cord. We ultimately had to attach to the Pilot boat pedestal. In addition the wifi coverage in this part of the marina was abysmal and basically non-functional. It was disappointing to be unable to connect to functioning wifi without walking to the dockhouse and staying there on site. I would think that in this day and age and the availability of wifi signal boosters, this situation could be remedied. I was also concerned about the lack of use of PPE masks by the dockstaff.

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Efficient courteous staff

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Very accommodating. Excellent services. Availability of loaner car for trips to local grocery for reprovisioning is a great plus to offer users of the marina.

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Helpful dockstaff. I was advised by message in Dockwa app regarding which slip and whether port or starboard tie-up I would be greeted at. Clean facilities. Shoreside gas grills and picnic tables for anyone's use are a nice amenity and I put one to good use.

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