Mystic Shipyard West

The marina was nice, bathrooms clean, services available. However, the five-star rating goes to one of your employees. Mary working in the office on a late Friday afternoon, we had both car services failed to respond and we were desperate as the wedding ceremony time approached one of our party went into the office described our situation. Mary offered to drive us to the Mystic Inn on a Friday @430. Long story, short, we arrived moments before the bride descended. Mary's generosity was remarkable. Bravo! Cheers, Doug Jones, vessel Satisfaction.

The staff was wonderful and the location was the best for a stay in Mystic.

Excellent stay!! The dockmaster was excellent at communicating details to us and providing info about the services there. Great location, very friendly boaters on our dock. Will definitely be back!!

Great location ,close to town (walking distance) nice pool with a view of the river. Dock hand was attentive

Great facilities, pleasant staff.

Wonderful marina, close to Mystic Downtown. The staff are extremely nice and are responsive to booking requests. Booked it again for next week. Would love to make it our home marina one day.

Very friendly staff, clean restrooms, convenient laundry. Town 20 minutes away.

Great location, clean facility, dock person was very helpful in getting us in.

Excellent all around.

Great service and location

Friendly staff, clean facilities . And quiet

Nice marina, staff was friendly. Pretty quiet during the last week of August as kids headed back to school in CT. Felt safe and facilities were decent.

Staff was great helping me dock. We had an exceptionally windy day and my kids are still a little young to be deck hands but MSW’s staff were super professional and helpful. Great family owned and ran business. We’ll be back!

Great visit. Nice facilities in this working shipyard. Easy 0.7 mile walk into town. Very helpful dockmaster (Nick) on arrival. Would definitely return here.

First-rate staff, to go along with a great docking area. Only one washer and dryer, but the showers have benches and hooks. Just a quick dingy trip from our dock into town. Will be back.

This Marina wrote the book on customer service!!!! We’ll done!!

The staff was helpful and friendly with great recommendations regarding local food spots. Clean safe and attractive yard that is convenient to Mystic . Thanks

The staff is fantastic, very pleasant, and helpful, and the primary docks are in great shape. The facilities and transient docks are tired, problems with electricity, and the grounds were in the midst of repair,

Great place, great staff. Kudos to Nick very helpful throughout our stay. Grounds were kept neat and clean. Bathrooms are clean but could use an update. Looking forward to going back!!

The shipyard is a great place to stay, the dock hands were great in helping us. And the town is in walking distance!

Great place close to town. Has extensive repair center and winterization

Great marina, very helpful staff, nice pool, and short walk to town. We’ll be back!

Great staff, tidy yard and docks, clean restrooms, reasonable price, within walking distance of Mystic. All I could ask for.

Great location super friendly staff!

Kenny is the best docklands!

Great location. Easy access on south dock. Dockhand “”Kenny” was great meeting us at slip and getting us tied up. Lines already on outer piling made it simple. Facilities clean. Will be back

Nice place, neat town. Helpful staff

I booked a transient slip for the night. When we arrive the assigned slip had 20 knot winds accompanied by 1+ knot current both blowing directly on the slip. The was no safe way to enter the slip without endangering my crew. I have 50 years boating experience and am presently an active USCG 100 Ton Master. The marina has so far refused to refund the fee for the slip.

Great staff, great location! All needed amenities. Pool is perfect also

The staff was friendly and accommodating. The bathrooms and showers immaculate. The pool was lovely. The slips are to fixed piers and pilings, means you have to adjust lines a bit with the changing tide, but not a big problem. Unfortunately, although still advertised, there were no kayaks or paddleboards. Also, the addition of a snack bar would have made it a 5 star facility. But on the whole the stay there was very pleasant, the walk into Mystic not overlong. We would stay there again.

This marina and boatyard are a bit outside of the main part of town but within walking distance or a quick dinghy ride. The docks are in good condition as were the showers and restrooms and laundry facility. There is only one washer and one dryer and no place to sit and wait for loads to be finished inside (There are benches outside.), which was a bit of a problem in rainy weather. The pool was nice on a hot day in June. There are grills and picnic tables along the waterfront. The amenities are very nice, but the facility is a shipyard first and a marina second, so the outside areas are also driving/parking/work areas. There is no boaters' lounge.

Very helpful staff especially with tying up to a fixed dock. Pool was super nice by the the river and there was a great market with in walking distance call the mystic market. Quick dinghy ride into town. Bathrooms were clean. My boat likes power and requires a buck booster to run the climate side for anything under about 217 amps….Same issue as my home marine but did not bring my booster unfortunately

Great Marina Staff was very helpful

Friendly staff & residents.

Very accommodating, had a handicap person aboard, they set us up on a very accessible floating dock

Great place. Helpful office and dockhands!

Nice location allows for an easy walk or dinghy ride into town. Fixed docks, not floaters, but Kenny was as helpful and talented a dock hand as you'll find anywhere. We look forward to a return visit.

Nice place, good facilities. Fixed docks are a bit of a drag. Would be better with floating docks.

Great place with easy dinghy access to all of town. Jeff the owner took me to hardware store when he heard i needed to go.

Mystic Shipyard is a beautiful marina. The dock staff are friendly and helpful. It is about one mile to walk to town, which is lovely with lots of shops and restaurants to enjoy.

We had a great stay! Had a problem with one of our engines, and Mystic Shipyard got us right in the schedule to diagnose and help us out quickly! The staff checked on the boats frequently during tropical storm Elsa. We will definitely return!

Fine facility! Okay location. A bit of difficulty establishing initial contact by VHF and/or telephone at 11:00 am on a July Tuesday.

Great location, Clean and well kept facility. Friendly staff

Great spot with clean facilities, excellent New England scenery, 1 mile walk to town center, short dingy ride.

Nice marina. Dockmates were helpful. Clean facilities. One mile walk to town. Wifi a little sketchy. Docking tough with the fixed piers but had help. Will return. Recommend.

nice location and infrastructure, friendly and responsive staff

Convenient to downtown. Dock hands met us and got us tied up quickly. Very nice staff and facility

Great location Close to town and a nice place to walk around. The stationary docks were a little challenging but the view from our bridge makes it worth it. We'll be back!

Dock staff very helpful and friendly. Helped with docking, setting up electrical hookup & telling us about nearby places to eat. Showers & restrooms are clean and maintained. Pool has no lifeguard and children do tend to hog it as several were there with no adult supervision- that is not the fault of the marina! I blame this on lazy parents

Very nice place, helpful dock hands. Easy dingy ride into town, no bridges to worry about.

Nice Marina. Bathrooms were clean. Had BBQ’s and picnic tables. Everyone was super nice. Town was a mile walk. You could not ask for more. Definitely on the list for next year.

We were particularly impressed with the pool and quiet serenity of this marina. It appears that most of the boats at the marina are permanent slip holders as opposed to us being transient guests. The people we met at the marina were very friendly and helpful!

Nice facilities. Close to town and restaurants. Complimentary use of a kayak or SUP. We had a nice visit and will go back. My only criticism is that the use of the pool by children should require adult supervision. When several adults entered the pool area to use the pool it was monopolized by four unsupervised children who were playing a game in the pool that involved throwing a tennis ball. Several times, any adult that ventured into the pool was nearly hit with the ball. I know this was not a problem with the Shipyard - it was a problem with the irresponsible parent who was using the pool to babysit their children.

Staff very accommodating. Helpful during docking. Not usual set up for the ropes. Need to grab ropes from pillings. Nice pool. Grounds well kept

Easy in and out. Short walk to Mystic downtown.

Very accommodating and responsive. Actually closer to town that marinas on east side of bay

Tim who helped us get tied up was extremely helpful and stayed with us until we were fully connected and had all of our arrival information. The marina staff went out of their way to pick up parts so that we could make a repair. We will definitely return!

Staff was very nice. Not happy with marina not being dog friendly. Signs everywhere saying dog off grass and dog run was small and no grass. Dog owners beware.

Helpful staff, wonderful pool, loaner bikes....loved it!

Great slip, friendly staff, nice facilities. Accommodated my 20' center console perfectly!

Very courteous helpful dock hands. Ice freezer wasn't working properly. Ice was soft and melted fast. Nicely maintained grounds.