Rian Harbour

Zero stars, couldn’t find the mooring, contacted the marina as requested, very nice guy tried to help. No on water help. He agreed to cancel with full refund and the general manager is supposed to contact us. We ended up getting a mooring at Shelter Island Yacht Club. Even they didn’t know where the mooring J11 was. The next morning we went with our dinghy and found the mooring with another boat on it, and the tackle and location was not suitable for our boat.

Charlie is very responsive and helpful. Beautiful harbor surrounded by incredible homes and vistas. Great location, once ashore you’re walkable to North Shore Ferry and nice restaurants. Mooring ID could be better but we finally found ours.

Great location and super friendly people trying to help out. We had trouble trying to find our mooring, the link to the marina map in the email from Dockwa was not working and it's a super confusing mooring field. We got on another mooring that was fine but a little tight for our boat length Make sure you get the marina map before you proceed in. There is a yellow bus that seems to go around the island every 1/2 hour leaving from downtown. We should have taken that and explored the island a little. Not a tourist mecca but an excellent, quiet town that was a nice visit. 5 stars if the mooring is easy to find and has a nice comfortable swing room.

I am giving the staff who work at the hotel and answer the phone a star as they were very friendly when they answered. I am giving them one more star for initially being flexible and accommodating our one day delayed arrival. The rest of the experience was not good. Never got a response when hailed on the VHF. Trying to find the mooring took forever as they are not well marked with the number at the bottom of the balls instead of the top. When we finally found our mooring ball, which was located next to two boats per Rian’s instructions, that were not anywhere in the field and did not exist, there was no pendant or flag pole attached to the ball. We finally just grabbed another one and there were told that we could not have that one and we needed to relocate to the next number, which had two balls with that number on it. We connected with the yacht club in the cove and moved there and they were wonderful and worth the extra cost. If Rian wants to improve their mooring services, they minimally need to post, even if just hand drawn, a map of the ball locations, and give them some serious TLC. The mooring ball we picked up and got moved from, we couldn’t even really make out the number when they asked.

It does not look like moorings have been maintained in years The moorings are basically impossible to find. I am still looking for my assigned mooring. There is no staff on site. The phone number that they supply connects you to the front desk of a nearby hotel who, while nice, are useless. It took an hour and something like 10 phone calls but I eventually found a reasonable mooring (not my assigned one) and picked that one up. Of course, some aggravation is worth it because Shelter Island is beautiful.

This my 4th year mooring at Jacks. All good!!

Nice location, very quiet! We were on a mooring and the dinghy dock is easy to get to. Friendly boaters.

Once I was settled on the mooring, all was good. The mooring itself had a very short line and it was a real struggle to secure my 37’ trawler. At the same time a sailboat with a much lower bow rise got a mooring with a much longer line. I think they should have a better knowledge of their moorings and assign them by boat profiles.

First time with my 29 foot powerboat . John and Tom were both great. Had a little trouble finding the mooring since mixed with the neighbor marina next door. Tom came out right away and got me to my mooring. The only hickup was that the mooring was quite short. John stepped in and corrected the situation. I had another problem which was due to my lack of knowledge of my own boat but John offered immediate help and care even after hours. GREAT Staff. I’ll enjoy going back next time I’m up with Gewn Ha Du from Hampton Virginia Chequit hotel which are the same owners Great place to stay right next door Casual Chic

Great place. Very friendly and accommodating.

Absolutely lovely. The man working the front desk was so extremely kind and helpful. Come here for incredible sunsets and a cute small, small town. Ps. The mooring was easy to find- we just called a few hours before arriving and asked for directions, as one entering a new harbor should.

Nice spot in beautiful Dering Harbor. Heads up, Jack’s closes at 4. No way to get in touch with them after that. We had to hunt for our mooring. We found the mooring assignment on Dockwa and finally found J60 with our dinghy. If this happens to you it is an orange mooring in front of the private dock on the south side of the harbor. Jack’s… you should be more proactive for check ins after 4.

At Jack’s you get a mooring and a nearly new, nearly empty dinghy dock. No amenities… it is what it is. They came out in their boat when I couldn’t find my mooring… which was a short row to the dock. There’s a nice pocket park next door where you can tap into Jack’s wi-fi. Dering harbor is a delight… a nice high end specialty market right there. Liquor store, too. Walk to coffee/bagels is about a mile, as is the supermarket, but it’s part of the Shelter Island experience.

Great location and good services. Mooring field is tight for a boat our size. Difficult to locate our assigned mooring. Staff did come out to assist.

Beautiful harbor and Jack`s Moorings are right at the end of the harbor near the shore which has great, easy access to the town dinghy dock... to find the J mooring go all the way down to the gas station and make a left follow the mooring balls it goes j1, j2, j3, 4, 5 etc... Shelter Island is beautiful.... Jack`s has stuff for boats if you need something.

We alway love coming to Dering Harbor it is calm peaceful and quiet. It was just a little difficult to find our mooring. Always love going to Dering Harbor and Shelter Island, great restaurants too!

The guys were great.

Still waiting for a reply to messages I sent prior to my date of arrival, was not able to make the trip due to work and requested to move reservation to alternative date. Followed up twice and still no reply… I am hopeful I am not charged for the entire stay due to their lack of responsiveness.

The staff at Jacks Marine are the best. Noah and Johnny go out of their way to provide excellent customer service. Need tender service to bring all your goodies to your boat? They have it covered. Have a problem with your boat, they know the right people to put you in touch with.

great spot. great people.

Jack’s contracted with Dockwa to install my mooring in the spring and winterize this fall. I was billed for both in April. They are now out of that business and have subcontracted the removal. I requested a Refund and was told there will be no refunds. Don’t need this hassle!

Not a marine store anymore. I miss the expertise.

Limited services, friendly staff, beautiful location

Friendly and convenient little dock.

Very quiet place to stay and convenient to get to Greenport shops and restaurants

Noah was super helpful finding our mooring!

Great spot! We enjoyed it! Jacks marine store was so helpful! Green port was a dinghy ride away! The restaurant Salt was excellent and the Shipwreck was a great outside bar with music! Definitely would come back!!

Friendly organized and always available.

Tranquil setting. Loved our stay.

Noah was great! What a wonderful, kind, helpful person. Rare today!!

Great harbor. Perfect mooring locations. Great service!

Great, little quiet harbor!

Very friendly and helpful. Arriving late can be an issue since they close at 5pm and it is unclear what their organization is. Nonethe les, a pleasure.

Noah was very friendly and helpful.

Very good place to relax

Great stay, thank you!

Great place, very helpful crew. Great location

It is a lovely spot but nearly impossible to find your mooring. Each mooring has several numbers, and they are difficult to see. Some type of flag or other means of marking Jack's moorings among the multitude of others would help.

Great location. Great mooring. But, getting directions to the mooring was very unorganized.

Very easy, island is relaxed atmosphere

We love staying at Jack’s Marina. Service is great, moorings are very well kept, we slept at 40 knots gust without worrying. Town dock is very close by. Jack’s store has great supplies for the water sports and the boat. Definitely would come back every summer.

Another great experience @ mooring. Great location, setting, price and service. ~Pretty Tied Up

This is a wonderful, cozy bay. Noah provided launch service during store business hours, which is very convenient. Thanks again, we’ll definitely come back!

We went in knowing that there are no services at the docks with the exception of water, so we were extremely happy with our experience. There is no electricity, no restrooms or shower. But what they do have is a gorgeous view in a very quiet corner of the harbor. We brought our bikes and enjoyed riding around the island.

Nice harbor. Ferry to Greenport and a nice fuel dock were highlights.

The moorings were great , Ryan, Noah and Steve were very helpful and pleasant. Just wish they had shower, bathroom and blocks of ice. However we are eager to return. Thanks for your service

Such a lovely spot! Quiet harbor with gorgeous sunrise and sunset views. Jacks were responsive and helpful with all of our questions. Moorings are a bit difficult to find as they’re interspersed with Shelter Island moorings but you can certainly find if you motor around and follow the map they’ll text you. Dinghy dock is with others, just look for the large US flag on the wall and it’s the two floating docks right in front. They offer their marine store toilet (8am-6pm) or there is a modern Portland loo (did not know this was a thing) right next door open to the public. No showers or other amenities. Very dog friendly area. East walk to the ferry to spend the day over at Greenport or just wander the (very) small town nearby.

Simple, easy. Nice dingy dock.

Great service. Friendly service.

Staff was amazing … Noah and Ryan extremely helpful… would def stay there again

Love Jacks. Great staff

No amenities, but friendly service. Staff drove out to show me where my mooring was.

Beautiful harbor, friendly staff

Easy to navigate and relaxing weekend!

Quiet little harbor, many years ago we would anchor but they have filled it up with mornings. It does rock a bit with the boats going by between Shelter and Greenport. Supplies close by and lots of options for restaurants. Jacks has no facilities.

Only issue was boat traffic waves with boats going by Greenport ,luckily calmed down at night for great sleep. It would be great if authorities had a no wake zone requirement for boats passing Dering Harbor

Such a beautiful quiet harbor. Easy access to SI and Greenport. Most gorgeous sunset around. Mike is helpful friendly and patient. Highly recommend.

We received a text with a picture of a hand drawn map showing the location of our mooring. It was not to scale and difficult to follow. All of the moorings had 2 sets of numbers on them. Took quite a while to finally find our mooring. (Saw others having trouble too) No heads or showers. Otherwise it was fine.

Big fans of Jack’s and Dering Harbor. Convenient new dinghy dock in town. Fabulous little well stocked grocery with great prepared food and pastry, liquor store, fuel dock, hardware store with marine supplies. Beautiful, protected and mostly very quiet. And reasonably priced, too

great service and a super anchorage.

Great spot, v well protected. Easy access. Close to town dinghy dock & shops. No marina services but ectensive tools & decent chandelry.