I am sure that our stay could have been better, but there was a frustrating time when we pulled in. The phone message that I got said the hours were till 7:00PM. I went the office at 6:30 and everything was locked up. We had no key to access the docks or the facilities. After calling, and then reporting this as an emergency, I did get keys. It turns out that there is a evening dock guy. But the point is in the letter that is provided on confirmation, it should be noted that pass codes, or Keys will be available by calling XXX-XXX-XXXX, No one in the marina that I asked knew that there was a night dock boy. I also ran across this at a Marina in MI that I gt through the state. same situation. In the confirmation letter just include the process to get keys and codes in the email to the skipper. the marina looked great, just no time to hang around.
Friendly people, nice facilities. Great atmosphere. Shopping is within a mile. We are going back next season.
Good people, Clean Marina
Considering that there is significant flooding in this area, Kean’s stepped up and provided great service.
All was good except the condition of the laundry room. Dirty and nowhere to sit. Other than that it was great
Pulled in to the dock and slip we had reserved, and it had a boat in it. The next slip over was empty, so we tied up there. I tried to contact the harbor office, but there was no answer. When the people in our slip showed up we found that this is common that someone from another harbor will get a call from a friend in Montrose with a number of slips that are open so they come in , Tie up, go to dinner, then leave. it was kind of funny that when the first boat left, there was another that pulled in based on a similar contact. not a big deal, as we were able to stay in the next slip. Shower and bathroom facilities were less than pleasant. based on the price paid versus the price we have paid at other harbors all the way to Michigan, it was not that good of a value.