trafalgar1

🎉 Reputation: 260
Favorites
No favorites yet.
Lists
No lists yet.
Reviews

We were met at the dock by a friendly and informative staff. Restrooms were clean.

Marina Response:
Captain: Thank you, safe travels and looking forward to seeing you again! Wayne, Dockmaster
Was this helpful?  Yes - NoReport

I arrived just as a thunderstorm arrived. The dockmaster came out to help me tie up even though the wind really picked up. Their help was greatly appreciated.

Was this helpful?  Yes - NoReport

I ended up staying 3 nights due to weather. Tina was great and arranged a trip so that I could get more supplies. I borrowed their bike for dinner transportation and exercise. Great stay!

Was this helpful?  Yes - NoReport

The marina is very nice and the staff was very friendly and helpful but the restrooms are lacking. 366 slips but only 4 toilets & 4 showers for each sex. Plus no TP in one toilet on Saturday night or Sunday morning. AND no working AC. Cleanliness was clearly not a priority. No trash cans in the bathroom. Only one hook to hang dry stuff in the shower. The bath mats should have been thrown away awhile ago. I have stayed at many Safe Harbor locations and I know that they can do better.

Was this helpful?  Yes - NoReport

Great facilities and friendly staff. Easy access to Mystic

Was this helpful?  Yes - NoReport

Clean facilities. Friendly staff. Great floating docks. What else could we ask for?

Was this helpful?  Yes - NoReport

Staff was very friendly. Restrooms were very well maintained…exceptionally clean. - thank you!

Was this helpful?  Yes - NoReport

Staff and facilities are great. They were extremely helpful with problems that I had.

Was this helpful?  Yes - NoReport

Great location. Floating docks are in good shape

Was this helpful?  Yes - NoReport

Very friendly staff. Facilities are impressive!

Was this helpful?  Yes - NoReport

Nice people. Facilities needed work. Not being maintained. Pump out doesn't work, showers are dirty, lots of "work in progress " boats.

Was this helpful?  Yes - NoReport

Beautiful grounds. Friendly staff. Only complaint was the bathrooms on Thursday morning. My wife had no hot water in the shower; she saw the “hot” identification but still no hot water. My bathroom was wet....everywhere - floor, walls, chair, shelf, like a hose was brought in and sprayed everywhere.

Was this helpful?  Yes - NoReport

Terry, the dock master, made complete arrangements for our late arrival. Everything went smoothly.

Was this helpful?  Yes - NoReport

We stayed here the night before our first trip through NYC. We were fairly certain that we had the currents figured correctly but needed some reassurance. I called the marina to ask for help and was referred to Steve Wachter, the Marina Manager. He told us we were correct and that we would have a great trip the next day. When we arrived at the marina, Steve was there to help us dock and with a copy of Eldridge to explain what to expect and answer our questions. AND it was after 5 PM on a Friday afternoon. The service was great!

Was this helpful?  Yes - NoReport

The harbor master was very helpful and friendly upon arrival. AND very busy. Beautiful place to stay. Only negative was the public showers were dirty.

Was this helpful?  Yes - NoReport

Launch was very efficient and friendly. I was told that there were no slips available but that evening several were empty.

Was this helpful?  Yes - NoReport

The mooring was exactly what I expected - safe and convenient. They came out in their boat to guide me to my mooring and then stopped by later to make sure everything was okay. I did not go ashore.

Was this helpful?  Yes - NoReport

The staff was very friendly, the facility was well maintained. I could tell they really cared by how well they maintained the rest rooms - great job!

Was this helpful?  Yes - NoReport

The marina was 5 star. My only complaint was that the bathrooms were not as clean as they should have been. Their maintence needs improvement in this area. Otherwise everything was

Was this helpful?  Yes - NoReport