Eldean Shipyard

Full service marina. Clean facilities.

In March 2022 Eldean Shipyard painted the bottom of my boat and replaced the impeller for $ 1,950. I had a gallon of hull paint that matched my existing paint shipped to Steven the service manager because he could not guarantee a match. After I picked up my boat in April, I realized that the hull paint that was not used, was not in my boat. After calling Steven he sail he would ship the paint to my home. After about 4 weeks I called to see why I did not receive the paint. James the new service manager said he would look for the paint. He couldn't find it so he called Steven who said he had shipped the paint before he left his employment. James told me that since they claimed that the paint was shipped, that's all he could do. I told James that there should be a tracking # or proof of shipment, which they did not have. I then called Wade Eldean, the owner, to request a reimbursement of $ 90 for the missing paint. Mr. Eldean's repliy was that they have no responsibility for the paint. I definitely will not recommend Eldean Shipyard since they would not take responsibility for the paint and at least reimburse me for my loss. Customer service is apparently not important to them.

Definitely the worst marina I have ever been in my life. Eldean Marina Shipyard's roof caved in on my boat and they refused to do anything about - not even apologize. I learned I was storing my boat at Eldean's at my own RISK! Does anybody reading this know of the other boaters who also suffered when Eldean's roof fell on top of the boats? Or any other boat damage while storing at Eldean? Please post a note if you do. The only reason they even get one star is because you cannot choose "no stars".

Friendly and flexible staff, mechanics work extremely hard and do their absolute best work for customers!

Several years back Eldean Shipyards charged me thousands of dollars for unauthorized work. It was done without a contract while my boat was in storage. They admitted it was their mistake but also threatened to not relaunch the boat unless I paid. Part of the unauthorized work was refinishing the cap rail. (They originally tried to charge me $8400 for this part alone.) We settled for about half of that. Three months later the finish failed and exposed bare wood. By then I was heading to Florida. The rail had to be completely refinished in Florida for $3500. When asked, Matt Eldean indicated he would pay for the refinish. When I submitted the bill his lawyer required that I sign a release saying the original work was done under a contract, that I would remove all comments from the internet, and I would never mention this repair or even the unauthorized buffing and detailing of the hull. I refused and I have not been paid. I'm now $15,000 into this fiasco. These guys seem to treat their customers like there bankers. (See www.hollandsentinel.com/article/20100604/News/306049838 )

Some issues

I enjoy the atmosphere and the friendly people.

Their team was great and very personable and accommodating. Facilities were very clean and pool and club house are wonderful.

Great wifi, bathrooms were great We rode our bikes to holland, 5.5 miles each way, then had a boat ride to boat works restaurant, free boat parking. Good food.