Lake Havasu Marina, located on the Island off of McCulloch Boulevard, features 1,000 wet slips and floating docks available to long-term tenants and transient boaters. Please be advised that reservations for rental boats are strictly prohibited — slip reservations are only available to the actual owner of the boat. Photo ID and current registration is required to check-in at the marina office in-person during business hours. There is no exception to this policy.
In addition to long-term and transient dockage, Lake Havasu Marina also offers a wide array of state-of-the-art facilities, amenities, and services, some of which include:
Our office is located immediately inside the entrance to the store and provides a comfortable place to discuss your slip leasing needs with our highly trained staff. This area also offers easy access to fuel dock. Stop in for a cup of coffee and a friendly chat any day!
Business Hours - May through September: 08:00 AM - 05:30 PM - October through April: 08:00 AM - 04:00 PM - Closed: Thanksgiving, Christmas, & New Years
I love having a slip at the Marina !!!
Easy to rent. Friendly staff. Great value. Easy access. I wish policy would change.... my friend uses my boat but I live in California and can’t be present to register boat. I was told absolutely NOT! I would have given copy of my DL and signed note authorization. And still a no. Wish that would change.
I love when they place me in the D and E docks. So much room to back my pontoon out of the slip compared to K and L. Thank you for letting us stay in the D dock.
Excellent staff that took the extra time to place me in a close by slip due to a medical condition. Very caring people.
Super friendly staff! Awesome marina and great parking!
I am very pleased and surprised I was able to get a slip for this last weekend. There were still many slips available. But I was able to get in a day early. Very professional and friendly for myself and my family. Thank you guys
Everything was perfect!
Friendly staff. Clean marina and great boat launch. Great parking and slip access.
Makes boating so much better having a slip!
The staff here is always great to work with. We have stayed hear a few times and they are great about trying to get us into our favorite slip.
Second time staying here. Nice and easy!
Everything was fantastic and the ladies the front counter are amazing!
need a outside slip and Sue at Havasu was very accommodating friendly staff
Great job easy to use
Awesome. Super easy in and out. Gets busy but great location for your boat. Kinda far walk to bridge by land, like a mile. We just left a truck there and used to transport.
customer service was terrible. Allowed customers without registration or boat by calling friend and relaying i’d number in front but wouldn’t allow us to show picture of boat or look at our jet boat that was on site. never offered resolution or refund money. never use them again.
Had 3 of us reserve boat slips at the same time I am the only one who wasnt slipped with the group even tho all the slips around my group were empty the whole stay, not to mention the ant pile on the docks next to my slip
Was dissatisfied with the time in getting the paperwork and not being able to get the slip till noon. The slip was at the far back of the marina and had to walk to pick up our car n trailer. Just too far for us older people
Most everything went smooth and was fine, however I had two issues to discuss. First, I feel that when you pay for a slip, you should be able to use the launch ramp free of charge. Charging to use the ramp on top of the slip fee should be re-evaluated. I understand the trailer storage fee because that makes sense... The launch ramp fee for slip renters does not. Secondly, we were placed at the west end of the marina and there was a substantial amount of algae and goo in all of the slips and waterways. It was pretty gross. It didn't really affect the boat, but the thought of falling in was pretty unnerving,
We rent a slip at the marina most times while visiting Lake Havasu. We were assigned K-18 this time and was disappointed with the condition of the slip. There was a screw hanging out on the port side of the slip and the starboard side the whole walkway was so wobbly that balance was hard to maintain. I actually fell into the water Striking my arm in the boat in the next slip trying to get off The boat. We have stayed many times at the marina and not experienced the wobble to the degree that this side dock was. In addition, as you start down K dock there are a couple of boards that are either broken or bent and could cause a person to stumble or fall, they also need repairs.
easy check in great marina
Everything was great got our slip and we had a great time Thank you See you again soon
Worst costumer service I’ve ever experienced.. I would not recommend staying with them unless you want to be called a liar, yelled at and the glass slammed in your face. I’ve been a customer of theirs since 07. Who ever is working in the office now are the most miserable employees I’ve ever met that take pleasure in being rude to their customers
Thanks again see you again soon
Was so nice to be able to moor the boat..convenient, ppl were nice..but paying the additional 10 for 1st day, we brought the boat there, was a surprise. Overall. We had a great time on the water with out of town friends. Made it so much more enjoyable..Thx
Best experience ever! Disabled and the slip at Havasu Marina made my entire trip so much more enjoyable and worry free. The check in is so efficient and staff are so friendly and accommodating.
This location was incredible Fast and efficient even on Labor Day weekend Friendly staff was great each day
Loved the ease of having the boat on thr water during my stay. First time getting a slip out here so I was really nervous getting in and out but every thing went great. I'll be back for sure
Great stay at Lake Havasu Marina! Will definitely be staying again! It was very convenient!
What a great weekend! Again the Staff at the Marina did and OUTSTANDING job/effort with all the challenges of a big weekend. Slip location was Awesome! Check-in at Gate and Dock were very professional and pleasant! Will be back for sure. Highly recommend.
Everything was perfect we got treated like royalty and the dock was perfect
I don't understand why my hull number wasn’t asked for when I made my reservation. I don’t know why there isn’t multiple hull numbers per slip. I have 2 waverunners but the paperwork only showed 1 watercraft. Marina was full of weeds. I sucked up and overheated my engine going to the slip each day.
Great customer service Bug thanks to Maryann and Ronda. AAAA
Docks are in excellent shape. Parking is very close. Best I've seen so far.
Fantastic trip as always; the only way to boat on Lake Havasu. People were friendly and helpful. I am always amazed how friendly and helpful other boaters are. Highly recommend this marina.
The dock was well lit and clean. I think the rental slips could use a little upkeep. some of the boards were missing and replaced with towels.
It’s always such a pleasure to keep our boat at the marina. This trip, however, we had our Lily pad stolen from our boat. It was secure and strapped down. The security tower was directly over us as we were in slip 61 Dock A. Just frustrating. The marina should have cameras and theft deterrent even though they are not responsible for items stolen.
The employees down at the Marina from the front gate, to the Marina Store were all incredibly kind!! We’ll be back soon! Thank you all!!
We were there Sunday to Thursday and check in was very quick and easy, and we got a slip close to the parking lot so very easy to access with gear. The docks are very clean and well maintained. Highly recommend.
Great time thank you!
the marina was a great place to keep the boat. They always provide what You need. They gave me the best spot I’ve ever had in Havasu.
Sry easy reservations. Marina is good. I love this place
Everything worked out great. Thanks
Awesome as always!!
Checking in to the marina is such a simple and quick process. Having a slip in the marina and not having to pull the boat in and out of the water is a huge Plus!!
Had an advance paid in full reservation. Boat would not start due to mechanical issues. Marina would not provide refund or future credit for three days of dock fees. $93 lost.
Great! Never have a trip that I’m not happy with!
Easy check in. Good spot. No security in the remote parking g area and had 22 gallons of gas siphoned from my vehicle. Filled prior to launching and ran out of fuel. Tow truck operator informed me of minor theft issues and that this was not totally uncommon.
The staff at Lake Havasu Marina did a great job,In and out of there very quickly and very friendly
Pre planning a trip to the lake just got a whole lot easier ! Staff is friendly and the trip was awesome!
Having a slip is so much better than launching your boat every day. The isles and number were easily visible.
Best part? The easy access to our boat. From starting the day to finishing. Easy for the family to load and unload. Very clean! Definitely will rebook here.
marina crew are great! from guard shack to slip check in. needing wheelchair to get to boat was easy. little help needed back up. but marina set me up as close as they could to parking lot worked great! thanks for enjoyable stay.
We booked almost two months in advanced and was given a side tie dock right on the main drag of everyone coming and going. My daughter booked a week before and received a regular dock. When asked if we could move we were told no. Very disappointed that we booked early and got the worse dock. Plus the docks were really run down and the trash at the marina was overflowing and not picked up for a couple of days. Been coming here for 30 years and never had such a bad dock.
Easy to make reservation from home. Docks were clean, well maintain and easy to get into. Would make my reservations again thru Dockwa.
Huge facility, yet the customer service gives you the impression of a family run business. Even with all of the COVID procedures in place, they have enough staff working to keep the lines short, the store stocked and the facilities clean.
Great time and great staff! Everyone there is so friendly and nice! Thank you
Great , made everything easy for my family
Had a great time! Staff was great, parking was good too!
The staff was friendly and helpful. Storing the boat in a slip is very convenient and not having to launch your boat every day is a bonus. We will definitely be using you guys again on our next trip
Easy in... Easy out... very accommodating crew of people
Nice ramp, great slip!convenient gas,fair prices, what else can a guy ask for??
As always it was a great stay at Lake Havasu Marina. ⚓️
No problem at dock putting boat in slip!!!
Easy launch, wide with gentle slope to water. Slip was easily found, with plenty of cleats for tie down.
The easiest And most hassle free tome we have EVER had getting a slip at this Marina. Believe me I was dreading the process because we had come straight from Oregon Where we purchased our boat. The gal who checked me in was pleasant and not the grumpy ole man
Great slip spot . Had a great time . Easy to use.
this place is amazing , everything about this place is awesome , even during the covid , allways great
Great customer service, clean and well maintained!!
Like always my stay was great. I’m so impressed with the way the marina has been running so smooth. The law in for emend has been on top of there game in witch keeps the drunken bonehead nonsense down. Thanks for all the good times. No Name Pirate.
Very nice marina and fantastic service all around. At the end of my stay I decided I would like to add an additional day for my slip rental and the staff made it a very painless experience.
Ridicules that you have to pay $20 to get passed the gate to check in at the store to get the boat slip. Marina double booked my slip. So when I came off the lake, 3 nights in a row, I had another boat in my slip. Talked to “security” at the gate and at the light house, and nothing got done. Very unorganized and no one takes responsibility or positive action.
Super easy check in. Nice facilities. Good launch ramp. We will be back!!!
Nice weather. The reservation worked out very well.
First time using this marina as we typically stay at Nautical Resort. It was great having ample parking and quick access to the boat and slip. We came in later at night one evening and the lighting was great for navigating as well. Will be back again in a month!
People were great and very accommodating. Very convenient! Highly recommend😀😀😀😀
We live here and use the marina frequently. All the personnel are awesome! It was a busy weekend. God Bless you all and stay safe.
Long lines to get into the marina. They don't have a separate entrance for the people renting the slips. I had stuff stolen from my boat. It's hard to find your slip. The numbers are hard to see. Other then that the slips are in good condition.
Everything was great. Our slip could use a little maintenance, but nothing that impacted our trip.
Thanks to the helpful staff at Lake Havasu Marina for always helping us out and for the kind treatment! We look forward to our visit each time!
Good, clean and safe.
slip was perfect. No issues at all.
Very difficult to find your slip, especially at night. Signage is very hard to follow, letters and numbers are hard to view. When we did find it, somebody had already put their boat there.
Great time! Hassle free using Dockwa
The people running the office at the marina are ALWAYS very nice and helpful. However, the per night price of the slip at $43 is way to high. The facilities are nice but not great.
Roxanne & Rhonda (and everyone there) were such a pleasure to work with! It is obvious that they love their jobs and care about the customer. My husband made a mistake on the dates and we were a day short on our reservation , so we had to add a day or our trip was ruined, The girls were so helpful and accommodating which made our trip! I also want to complement the entire staff (the gentlemen at the front registers in the store) for their friendly and caring attitudes. I definitely recommend this place!!
Easy registration and friendly employees.
This was my first time... Easy convenient and safe... I will stay here again for sure
Slip I rented (H-13) had some nails/screws sticking out from the rubber rub rails that could damage side of boat if you scraped up against them.
Best staff ever!! Always pleasant. Great location.
I have been coming here for along time, the staff always do a great job.
It's always a great time launching our boat from Lake Havasu Marina. Staff is especially nice and helpful from the moment you enter.
Amazing I am spoiled. Can't wait till you draw my name for long term... thank you again Roger .
thank you had a great time
Too complicated! Wasn't able to use the slip for a family shared boat because the registration is in another family members name. Went to check in for the slip after hours and they couldn't find my reservation. Finally the following day I was able to get my assigned slip for jet skis that are in my name. Well, the slip assigned, was being occupied by another vessel. Therefor, we paid for 4 nights an got to use the slip for 2 nights. NO REFUND, CREDIT OR EVEN AN APOLOGY. There has got to be a better way!
Cannot wait to get a permanent spot at the Marina. Wonderful experience. So much easier for my husband who is a 100% disabled Vietnam combat veteran.
Fast and easy ! Thank you!
Gas price at marina was high???
Lake Havasu Marina has always had excellent service. Thank you.
great, was able to get slip the same day I booked it.
We Love Lake Havasu Marina!
You guys do a great job. I am very thankful and greatly appreciate your effort. I sincerely thank your whole team.
Thank you LHC Marina for a great experience on Memorial Day Weekend. Only suggestion I could think of is to make a separate "no boat" lane right when you turn into the marina drive.
As always everyone at Lake Havasu Marina are Awesome and friendly and if I could I would give Maryann who work’s in the office a 10 she was awesome😎 very helpful
As always!! Perfect, thank you!
having the boat docked at the Marina was a great experience it was really helpful for us being senior citizens see you next time next year
I loved the launch ramp!
Slips are very narrow; it was difficult for us to get our pontoon in the slip (but we managed without hurting anyone or anything LOL). Frustrated that we couldn't get in to the marina on Saturday without waiting in a line (45 minutes). Asked Security why they weren't letting us in (if we had a pass) and he advised you don't have enough people. There wasn't anyone that could have taken 30 minutes to open the back gate to those of us with passes??? Otherwise, it was nice to have a slip for the weekend. Processing on line and at the store was easy !! Thanks again.
Would have been a 5 star, nice facility, nice slips, but need a separate entry for persons already with their boat in a slip and trailer on property. Had to wait in regular line with boats and trailers until the guard shack just to park my truck, an hour wait..
Everything was easy and great
I would give this five stars but my slip was on "O" Dock which was nearly to the end of the marina.
Everything went very smooth and the docks were in good condition
All good . Had L dock as usual. A little bit of a walk from the parking lot. Store on lockdown, CC only
easy, wish they had electronic assignment through a text in case you are there after 4 though.
Very convenient and not overly pricey. Will do it again. Best way to enjoy your weekend and limiting your dealings with the crazy launch ramps.
Was so nice to have a slip on Saturday ! Thank you & I will recommend
great time, staff was wonderful! Very professional and well organized in all the insane crowds! Great job guys!
We did not get our slip. They didn't send us a slip assignment and were closed when we got off the water at 6PM on Sunday. We pulled out boat out of the water and did not use the slip. I sent them a message that I want my money back & I hope Dockwa will help me get a refund!
Great launch ramp, and marina. The staff is always super friendly and helpful every time we go.
Everything great. Except too many people fishing in the marina. Am planning to be back next early spring.
We have been Launching at Lake Havasu Marina for over 20 years. We had an overnight slip rental reservation for Sunday February 23, 2020. Early afternoon on Sunday the London Bridge was closed. We could not get to the marina with our boat in tow as there is no other access. We did not see any signs other than BRIDGE CLOSED and the police waving us off away from the bridge. We informed LH Marina and they said it is not their policy to refund slip rental fees. Lake Havasu Marina- Are you serious? Did you know the bridge was going to be closed? Could you have told us? We had no idea the bridge was going to be closed and for how long. Thank you Lake Havasu Marina. JSG. PS- don't forget to check your YELP page
This marina is a godsend especially on the major Summer holiday weekends... It includes one the the best launch ramps in town along with shore power and dump station. It is very well lit for nighttime use. The staff is very friendly and helpful. I recommended all of my fellow boaters to use this marina when boating in Lake Havasu
Paid for Friday. Website said it closed at 5pm. Arrived at 3:50pm. It was closed. Didn’t get reimbursed for Friday.
Dock Goddess... errr Master, was more than accommodating during check-in. Always feel safe and at home when we arrive at Lake Havasu Marina!
Great marina, friendly staff
The Lake Havasu Marina staff is always professional, and the facilities are are well maintained, especially considering how busy this location can be during peak times.
Great time. Wonderful staff, everything was perfect. Thank you!!
It was a great spot for docking our Pontoon boat. We asked for an end spot and they honored our request.
The staff is always very friendly!
Easy check in, clean, nice facility and friendly staff!
Lake Havasu Marina is a great place to stay !!! Customer service always an A+ as well
The right side of the dock sank! We told them Thursday and no one came to fix it. Then the monsoon comes and the dock slammed against the side of our boat and scratched the hell Out of it it! Unacceptable considering how much they charge for a boat slip!
Great marina. Clean, well organized, excellent maintenance, and very friendly and professional staff.
The stay was hot and great in the water. The Docks were good.
Very nice stay. Will rent again!
Great facility for overnight mooring
Very friendly staff Easy in easy out for launching Nice sturdy boat slips and clean
Very helpful staff. Tina went out of her way to accommodate me.
very convenient & easy to access
Dockwa makes it easy, no reason not to use it......
Easy check-in. Great navigation to launch by staff. Nice customer service in the office.
Love this easy way to schedule a slip reservation without the last minute hassle at the marina.
Great experience! As always, the team was very friendly and professional. I always have a great stay here. See you Labor day weekend.
I live and love my town here. Sue at the front desk is awesome as always.
Docks are new and clean. Ramp was easy to use. They consistently clear out seaweed. Very nice in office.
Great Marina Nice wide fingers for easy entrance on windy days
Awesome slip as usual!
Very easy to check in at the marina. Very clean store and docks! Tons of parking. We will definitely use this marina again.
Everyone and everything was great. My only comment would be that the dock cleat at the nose of A53 is loose and would be secured. Thank you all again
Unfortunately, I booked my marina slip only a day in advance. I booked July 6-8 which was fine. Then I needed to book one more day as I thought I would need the slip til Tuesday. However, due to unforeseen circumstances we ended up leaving Monday. I went in Monday morning to the Marina to advise them of my change of plans and to see if I could get a credit for Tuesday. They said NO. and that you have to give a week's notice. How can you give a week's notice when you only booked it 3 days ago??? I think they should have refunded me for Tuesday..... oh well....
Great people Very nice.Will us again Great to deal with
The marina is great. Staff is kind and courteous!
Easy check in and check out. Docks are in very nice condition. Great marina and great folks Thanks!
Staff was polite was extremely courteous. Facility was well maintained would use this marina again.
Awesome ! The girls in the office were great.
Always great there! I always feel like our boat is safe .And super nice people at the marina.
The docks and launch ramp are very nice, plenty of room and the facility was very clean.
We have been using the marina each summer for the last 15 years. We avoid weekend launches because we are there to go boating not hang out with a crowd. Service this past trip was great. The "A" dock was in great condition. My kids really enjoyed the new snack trailer as well. For me the online reservation option is a welcome change. Thank you, Rodney Johnson
Very expensive $31 per night PLUS $20 day use and launch fee. Huh, how do you use the dock that I just rented if you don't launch your boat???. Rent should included 1 launch and 1 pullout. F dock 20' side very dangerous. finger on dock was very tippy. Very hard for a senior citizen to walk around on to tie up the boat without falling in.
Thank you for being understanding and supportive when our boat broke down.
Great staff at the Marina..
Great place, everyone was friendly and helpful,the ladies at the marina where hilarious, well stocked store
Always a good experience here. Employees are great! Gas available. Ramp and docks are very good.
Had a great time. The new system to reserve a dock was easy and convenient.
Excellent marina, great staff. They need to return the bench to the south washroom
Great facilities and very helpful and friendly staff. So convenient on a busy weekend to just park your boat at the end of the day and walk away, instead of waiting to trailer and launch each day!! Highly recommended!!
I have been coming to Lake Havasu and using the Marina for a little over 35 years. The staff are the wonderful. Generally we have no problems. This past weekend we had booked and payed for a slip for 5 days. We came in 2 days late since the slip was prepaid it wasn't a problem. Upon check in I was given tags and paperwork designating G16 to be our slip. ( I believe the gal was new) anyway after finding another boat in our slip at 6 pm it was difficult to let someone know we weren't sure where to park our wave runners. It was a hassle!! I hope we wont encounter the problem again. thought you should know.
We slipped our motor sailboat for one month (mid-Dec. to mid-Jan.). Great experience! Excellent facilities, security, staff, and neighbors. Looking forward to next year! 🙌🏼😎⛵️🌅👍🏼 Thank you!
Need to have more slips available for handicapped people.
Hi.. never made it ...barely out of phoenix.. blew axle bearing on boat trailer... maybe next time.. thanjs
Always have great fun while we visit at Lake Havasu. It's our favorite lake.
I am local and don't use the slips often but, I love that you can make reservations online now at DOCWA. Very user friendly and no more running to Marina to get a slip when I have company coming that can't back a trailer. lol I do use the Marina a lot and love the service.
I thought the slip was inexpensive. But I was in slip K21 and was too far from the parking lot. Had to carry a lot of supplies a long distance. I'm usually in the "A" section right across from the fuel dock. Other than that there is plenty of parking. Plenty of fuel and supplies.
Staff was great location easy to get in and out
Marianne at Lake Havasu Marina is a 10 star. She was always very helpful, kind and polite. I will always use this marina for my future stay because of Marianne!
Mary Ann and the manager were very accommodating to me and i really appreciate them working with me and my family. Everything was perfect. I will stay again
Excellent! This experience was great! Very easy and made for a wonderful weekend!
Love the convenience of putting the boat in a slip. However, our #M4 slip was in disrepair and the algae was thick. Other docks were completely clean. Considering the price to dock, it's reasonable to expect to see active algae control and slip maintenance occurring at all times. Never saw an employee on or near docks.
Clean marina, great ramp and great staff. Will definitely launch here in the future
Very nice place very clean and everyone was very helpful. Did not like paying the extra $20 dollars parking fee for the truck.
The staff was super nice and check in was quick and easy. The downfall is the docks are full of weeds. Not just a little, like overgrown gonna clog up my engine thick!
Always the very best!! Smooth holiday weekend, the staff was great. Relaxed and service with local hospitality.
Awesome marina. Staff in the store are fabulous!!!
We had planned to only stay for 2 days but they had no problem extending our stay for 5 days, we were grateful for the accommodations. We will definitely be back!
The employees were super nice and we loved being able to rent a slip for our Sea Doos.
Put way back in marina at the end of row , little manueverability in windy conditions . When it was time to load boat up on Saturday marina parking was so full I could not get to my trailer. Totally blocked by other inconsiderate boaters. Security had to help me physically pull trailer out of slot and get hooked up. Not acceptable since we asked or told to not block any other trailers when we arrived.
Friendly and informative staff at main gate and in store, great launch ramp, parking, and slip access.
We loved it. It's secure, well illuminated, organized, clean, and easy access to your boat. Definitely, we are going to stay there in the near future. At the registration, the lady was helpful and understood what we needed. She was polite and professional. Thank you for making our stay pleasant and uneventful.
It made the trip, not having to worry about first come first server for a slip. Thank you.
30' slip, Outstanding stay for the week of the July 4th
Was a nice stay but my boat is disgusting now..
Great place to store your boat overnight or for the week and or month very easy access in and out. I arrived early and was able to check in early the clerk was great she showed my an overview of the slips to make sure it was suitable for me, will defiantly store my boat there again
Docks are very nice, parking was great. This was our first time launching and docking in Lake Havasu. Check in was fast and the lady that helped us was super nice! She pointed out a free map of the lake and even walked outside to point out our slip, launch ramp and parking areas (trailer & truck). Overall great experience!
We arrived late (630pm) and didn't realize that we had to have checked in earlier in the day to get into the marina and get our slip #. This was super inconvenient and NOT communicated to us.
We had a great time!
Very nice docks, very clean facility. Gas is to expensive but that's the only complaint. Everyone there is very kind and professional.
Easy set up and location.
This was my first time using the Lake Havasu Marina to dock my boat for the weekend. Check-in was quick and easy, the staff was very friendly and the slip was easy to get in and out. I would definitely recommend this marina!
We had a seamless and enjoyable stay! From beginning to end, everyone was very helpful and friendly, from the guys at the gate to the ladies in the office. We reserved a slip for the Desert Storm Poker Run and even though it was an extraordinarily busy weekend - the marina team went above and beyond to make sure our reservation went smoothly!
Booked the slip for my Malibu 23 LSV in mid January for the 26th of March. Broke my ankle wakeboarding at the end of January. Wasn't sure if I was going to make it for the Havasu trip at all with 10 people. Kept my reservation. Decided I would be up for the trip but wasn't sure if I was going to bring the Malibu, based on inexperienced and new boaters in my group. Three people cancelled on March 24th and I found out that one of the other boaters that was going to make it was bringing a Four Winns Horizon 190. Also the wind report was 20 knots so wakeboarding and surfing wasn't going to happen. Didn't really want to captain the Malibu with inexperienced boaters, a recovering broken ankle, kids on the boat, high winds, and another boater bringing a boat that would accommodate our party. No brainer. Called and spoke with Mary Anne at Lake Havasu Marina on March 25th. I explained the full situation. She said that policy stated that I had to bring my boat and we could not use the slip for another boat due to inclemental weather. She was more than happy to cancel my reservation without refund because policy states cancellations must be made seven days in advance. However, if we made another paid reservation for the Four Winns after the cancellation for the slip I booked over two months prior, maybe, we would be able to use the slip after Re-Reserving and making another payment. That's if someone else wasn't trying to book a slip at the same time and submitted their information before us. I politely declined and bit my tongue through that frustration and told her to leave my reservation in place after multiple attempts on her part to get me to say that in effect, I was cancelling my reservation. She also stated that she would contact management who was not there and see if there was anything that could be done. Because during spring break apparently Lake Havasu Marina managers are not at the marina. She called me back a half hour later and said very nicely again that technically I was cancelling my reservation and we could try to Re-Reserve the slip through Dockwa on a first come fist serve basis and there was no guarantee we would get the slip I already paid for by paying for it again because the registered owner of a different boat accompanying our party was bringing his boat instead due to circumstances. But hey, that's policy. Again she urged me to cancel my reservation. When I wouldn't cancel my reservation she said that the reservation was made through Dockwa, therefore there was nothing she could do and that I could try to contact Dockwa to change my profile to the owner of the Four Winns Horizon 190. Disclaimer: I talked to Mary Anne in January because I did not understand the Lake Havasu Marina website page well enough to figure out that the only way to book a slip at Lake Havasu Marina was through Dockwa, otherwise, why wouldn't she have booked my reservation during that phone call in January instead of redirecting me to the Dockwa site on the Lake Havasu Marina page. I contacted Dockwa and spoke to Ryan on March 26th. He was very nice and stated that he would change the information in my Dockwa account to reflect the change in boat and registered owner. According to Lake Havasu Marina policy, the registered owner of the boat as well as registration have to be present, which they were. However it was ultimately up to Lake Havasu Marina and their policy. He even stated that the fees were already paid for the slip and that Dockwa didn't receive my money, Lake Havasu Marina did, and maybe they could credit the fees that were already paid, which he stated after talking to Mary Anne, they would not. Bottom line, I paid for the slip and it was up to Lake Havasu Marina to accommodate the changes due to circumstance. They did not. So I paid for a slip that I was not able to use due to Marina policy. I feel that the way it was handled by the Lake Havasu Marina, specifically Mary Anne, was very unaccommodating, and flat out insulting to stand by Marina "policy" to try and get me to cancel my reservation which seemed to be the ultimate goal, and second best scenario for them to get my party to pay for the same slip twice. It's not about the money, we are boaters, an overnight mooring fee is nothing, it's the principal. My experience was price gouging, Mary Anne stated that they were fully booked in our conversation on the 25th when I was repeatedly pushed by her to say that technically I was cancelling my reservation, which I found very disrespectful, ethically poor, and overall disappointing based on an unbending policy. Thanks for nothing but a lot of wasted time and a very small amount of money which is more important to Lake Havasu Marina and their unavailable management staff than business ethics, their customers, fairness, building good rapport or reputation.