Nice town, great staff and attention to detail
Louis
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NoReportOur stay was very pleasant and Josh and the staff are very supportive. We will be back next year. The grandkids will love the beach and facility.
Louis & Debbie.
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NoReportPleasant staff and great access to the beach and good restaurants.
Louis
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NoReportNice staff in nice marina. Convenient location.
It was great having you with us at Safe Harbor Old Port Cove. Safe travels and we look forward to seeing you soon.
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NoReportGreat staff and solid power for large boat. Great marina.
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NoReportSuperb town and pleaseant nice environment with great people. Our grandkids learned much about life of fishermen and how hard these people work.
Access to boat was difficult once Maverick shuttle broke down. It could have easily been remidiated had the dockmaster allowed us to put our stern towards fuel dock which is a floating dock (But refused twice and no one could understand his logic) The officers from harbor master were very nice and while all transportation was down they brought our daughter and grandkids ashore. We truly thank the men and women from Plymouth harbormaster office for their service. The town dock (dock master) could learn much from the harbor master professionals.
Louis
The fuel dock is the private property of a business. We can't grant permission for something that is not ours, we should have done a better job of explaining that. This was noted when you made the reservation: Plymouth Town Wharf and Moorings, 5 months ago,
Our dockage is a commercial pier with fender piles and ladders. There is no easy dock to step off on. Its best to get guests off with the tender or launch. If this doesn't work for you check with Safe Harbor Marina and feel free to cancel this reservation.
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NoReportVery nice location, Challenging power for large boat, where most breakers did not work and cleats to tie broken or too small. Great restaurants at that location.
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NoReportFriendly staff, convenient location
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NoReportFriendly and supportive staff.
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NoReportNice quiet marina with friendly staff
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NoReportGreat location but wish access was easier with floating dock instead of sea wall and controlled access with a gate as we got boarded by general public several times. .
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NoReportNice boating community and superb dock master.
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NoReportNo power, Water availability (one outlet only), and security needs more focus given location as municipal marina in town.
Counter to these issues, the dock staff was terrific and always willing to help.
Thank you for your comments. The dock where your yacht was assigned does not have electricity and I'm sorry you were not aware of this prior to you making the reservation. As far as security, we have not had any issues with vandalism, theft, etc. The Village Police patrol this area on a regular basis. We have also never had any complaints about water from any of the numerous yacht captains that visit Sag Harbor throughout the season.
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