Town of Manchester-by-the-Sea

Dock was full when we arrived, but a space opened up in just about 10 mins. Dock man retied a couple boats to make room for us and happily helped us tie up. Great late season trip from Salem! Thank you!

The docks were in great shape and the staff was helpful when we arrived.!

Great staff, well maintained dock right in town.

As always the most charming town to spend an overnight in. Dockmaster and crew are lovely and always very helpful. Although no electricity on the dock, there are so many other positives within walking distance: Singing Beach, Dinner at Calas restaurant, Gas station for dingy fuel, Ice cream at Captain Dusty's and full Grocery store (Crosby's). Thank you for a wonderful stay.

As always great service. Very well run

Staff is awesome! They are extremely professional.

The Harbormaster team, and in particular Bian, were phenomenal. We discovered a sheared bolt on the engine block end of our alternator tensioner arm at 4:25 on a Friday afternoon. Bian was on the phone with every potential shop to help us secure tools to make the repair. He finally directed us to a local auto mechanic who turned out to be a very capable marine diesel mechanic. We are back in business thanks Bian

Super friendly dockhands! Great new facilities.

Loved it!!! Staff was great! Rumba will be back!

Professional and super nice on helping everything we needed❣️

Town dock is great location except for the MBTA train crossing nearby. Walking distance to restaurants, Dunkin and grocery store. Good docking help from attendants. Manchester Marine good for fuel. All good if a bit noisey from train.

Excellent facility and service

Great team and service at Manchester

The Dan were friendly and supportive

Beautiful Harbor, great town with lots of places to explore by boat as well. The Harbormaster and staff have been helpful, friendly and great to work with as well.

We found the Town of Manchester-by-the-Sea accommodations excellent. Docs are in great shape, the staff on hand to assist with lines and questions were extremely helpful. Certainly, hope to do it again before the season runs out. Bill W.

Great location and helpful staff.

The docking team are all great people and are very friendly’👍

Peaceful harbor, simple dock. Very nice!

This is an easy stop to provision at Crosby’s Market and fill propane at the hardware store, both a very short walk from dock

Exceptionally helpful young men And women on the dock

Such a beautiful, quant town. Dined at Calas twice and laughing gull; both great restaurants! Grocery store and Dunkin Donuts nearby. We even took the train to Rockport. Great stop and convenient location. Would be nice if docks had power and could be lit up a tad at night.

Manchester-by-the-Sea is one of our favorite destinations when we are out cruising. The location of a great super market, restaurants, and ice cream is just a short walk. The dock staff are terrific. While their is no electricity or water, just tie up to the dock, it doesn't stop us from going there. It's easy enough to run the generator if needed. Highly recommend.

Dock staff were awesome.

Very accommodating.

The crew at the Dock were awesome and so friendly. We love coming to Manchester. Awesome town and people! Thank you!

Great place to stay and plenty of restaurants in the area.

Very helpful and friendly staff

Very nice staff and centrally located to all Manchester has to offer

seamless arrival and tie up. great help by personal

Great experience and amazing service!

Always helpful and pleasant!

Easy to reserve on app and dock hand ready to help us tie up!

Great dock crew and superior dock conditions. Very welcoming

Great time but.... The you cancelled my reservation because I was not there? Kinda confused.... How else do I reserve a spot to make sure I have one? All worked out, had a great time Thanks

A scenic route to the end of the harbor arrives at friendly help with the lines, a beautiful town park, and the area's best ice cream. On the way in, a slow pace and good ability to maneuver will get you past the mooring areas, docks and boatyard, then to the long (due to be expanded) town dock adjacent to the private yacht club dock on the right. The $10/hr fee is paid at the time with dockwa. Highly recommended.

Very organized dock staff getting boats in and out.

Easy entry and helpful attendant .

Very friendly dock hands.

Great location with prime access to the town and walking distance to Singing Beach.

Beautiful sheltered harbor with walk-on access to the beautiful little downtown.

Easy entry and beautiful views

Dock assistant was extremely nice and very helpful

Excellent Dock space

Wonderful location, very nice town and some great restaurants (and beach) in easy walking distance from the dock. However, the commuter train runs right next to the dock so be prepared for a 4:30am wake up call by train and bells. Still, I would highly recommend a visit to this beautiful location. If you bring a dog there is a great park for walking right there.

Perfect transient stop.

Great place to stay. Professional and friendly service.

Nice dock which is close town services.

They have it figured out outstanding service.

Great sailing destination but wish you could make a reservation in advance

Always enjoy coming here. Very easy dock to approach and tie up to. The kids on the dock are fantastic - they will work to accommodate fitting you in when the dock seems full. Only thing I would like better is if they accepted reservations. Very busy on the weekend and if you strike out there, you’re not docking anywhere else’s in town.

Excellent help on the dock!

The best spot in the North Shore area and great dock attendants as well as Harbormasters!

We have used this dock several times to stop in and grab pizza/ice cream. The harbormaster staff is always friendly and helpful.

Our stay was phenomenal. The staff were very friendly and helpful. It’s located right next to town with everything you need. Thanks for a wonderful visit with the nicest crew. It great to have people who love their jobs.

Mathew was so helpful, docking and instructing us how to make a reservation! We had a lovely hour, lunch and ice cream! Thank you Mathew ❗️

Great location , Harbormaster and staff very helpful . Will definitely visit again

Docks are great and the Harbormaster was very helpful.

Easy tie up great attendant.

Very quiet. The staff are very pleasant and warm. Close to provisioning, liquor store and great breakfast place “Laughing Gull”. Very sheltered from the wind. Good icecream across the street. Short walk to Singing Beach. The only thing I would say is that for the price ($98) it’s very pricey compared to other places since there is no shore power, showers, pump out services, laundry, hot tub etc.

Staff is great! Always friendly, helpful and keep the dock very tidy.

Perfect stay, prompt and friendly customer service.

My first time using Dockwa and my first time going to Manchester by the Sea. Claud helped dock my boat and Ella and Bio were very friendly. They made it very easy. I will go back and tour the town and eat at friendly restaurants.

I am new to DOCWA and cruising. The dock master was so friendly unhurried and helpful. I had the app but had not registered. Great experience!

Staff there were helpful and friendly and made our stay there that much better

Very helpful workers at the dock. Extremely nice - great service

The Manchester Town Landing is a great destination as it has a variety of things to do in town. The team is always helpful for both arrival and departure.

Wonderful - the cutest town and harbor. Dock hands were super friendly and a great stopover!!

Such an easy experience.

Very helpful crew !! Great destination. We need more dockage 👍

Always a favorite trip for us. The charm of the harbor and the village make for a great day trip! Perfect for a warm fall day cruise. The person manning the dock was pleasant and helpful.

Shout out to the management/staff at Manchester-by-the-Sea's town dock. Communication when I had questions before I even got there was easy, timely, courteous and accurate. We were met at the dock by a friendly, helpful staff member. As First Mate on the boat way more often than not, I am always so grateful to have someone waiting for us, ready to grab a line. Same thing when we left. Definitely a 5-star experience!

Easy to arrange and very helpful staff.

Was great service the woman who greeted us in and help us with the app was fantastic. Was a our first time docking up and we are looking forward to coming back.

Dock hand was pleasant to work with.

The young woman working on the dock was super helpful and very pleasant

Great service at the public dock. Cute little seaside town with local restaurants. I will likely be returning.

With several restaurants within walking distance, this is a great destination for lunch, dinner or an ice cream. Super staff working the docks always lending a hand.

Great location. Great service.

Wonderful, polite service.

Friendly & Accommodating!

Staff is so helpful and friendly..

Excellent employee on the dock.

It’s was delicious.

Always very accommodating and helpful

Love the Manchester dock staff. Very helpful and super nice.

Quick, easy, friendly

Very good. Docking crew was well attentive and organized. Manchester by the Sea is one of our favorite destinations here on the North Shore

Easy in easy out. Harbormaster Bion and team are so helpful and friendly.

Always a great stop and helpful staff

Very helpful and pleasant staff

Very simple and easy way to dock and enjoy a few hours in Manchester. The dock person did a nice job making it work for several boaters wanting to tie up, including me.

Most excellent. Great service.

Great dock service team!

Very convenient. Great dockmates, thr boys were very helpful & curious. Our lil dog Maxamillion loves visiting Manchester & walking to Singing Beach. Sunday morning was foggy & dreary but I walked Max at 6am & met a local woman walking hers. She was in her 70s and greatful to have a walking companion. Enjoyed our walk & conversation to the beach. Saturday nt we went to Calas for tapas. Calas was also fun. Laughing Gull for breakfast sandwiches & coffee was gd.

Manchester Harbor...home away from home. Harbormaster Pike and his crew run their dock professionally and are consistently helpful and welcoming! Always a pleasure!!!

Very helpful and friendly dock hands

Dock person was very sweet and helpful.

Always a fun stop for lunch and Captain Dusty's.

Friendly, helpful staff on dock. Location is great for access to downtown. Only issue is vehicle parking is very, very limited.

Asst harbor master great help docks great. Best location for a lunch or dinner wonderful dock hands Manchester is a very well run operation. Great place to go

The harbor is beautiful, the restaurants and stores easily accessible and the Town makes the whole experience enjoyable.

Harbormaster was terrific!!!!

Easy harbor to enter with a great sturdy dock. Very safe place

Beautiful harbor. Dock is extremely calm. No services (we did not have power or water, not sure if those are available), no showers or laundry. However, easiest access to town, which does have lots of stuff. Great spot to pickup and drop off crew as commuter rail is right there.

Great place to dock. The Harbormaster met us and was super helpful. We were there for a day trip and used the first come first serve slips. \n\nSlips are minutes from downtown restaurants and shopping. This is my 4th trip and it was as good as the first 3 times there.\n

Dock staff and harbor master were beyond helpful. The location does not have shore power, wifi or restrooms. There is a hose for water and the harbor master will pump out. Great location that should be even better once they complete their planned improvements (restrooms & power etc) which are planned for 2024 but not definite. Train goes by a lot as expected but did not find it too loud. Downtown is a block away and singing beach is a 15 minute walk. Overall a great location and would definitely return.

Can't say enough good things about these folks. The Harbormaster was super responsive before we arrived helping us understand the modality of their dock. Then the assistants in the dock were very motivated and professional. Finally we had a mechanical failure leaving the harbor had to nurse out boat back to the dock to do repairs and they were once again very understanding of our situation and cooperative to the max. Aside from that it is a very well protected harbor, the town is very quaint and the vibe around the whole bay there seems very vibrant. Hope to get our boat fixed and come back next season with more time !

The Harbormaster representative treats visitors with kindness, intelligence, and a cheerful disposition. Although the new facilities are also awesome, my ratings reflects mostly his contribution to the overall experience.

The Harbormaster and staff are very welcoming and very helpful. The dock was new 4 years ago and there are plans to expand it to almost double. The dock is all the way up to the head of the harbor which is picturesque and tranquil except for the lobstermen rolling out at 5:30 am with their dry stacks yacking. (but you have that everywhere). The check in and out times are 4pm in and 10 am out which is different than most other places. They do this to accommodate the high volume of day trippers. My only complaint is not with the facility but with the dockwa page that says they have water, electricity and pumpout which they have none. Although elec and water are planned for the expansion and expected summer 2024. Given a couple of thousand boats in that harbor I'm surprised they don't have pump out facilities or a boat. Oh and WiFi would be great since we all live by it.

Super easy! The dock hands were amazing and friendly. Had breakfast locally. Definitely recommend.

Made room for us and we’re very helpful securing the boat. Always a pleasure visiting Manchester by the Sea

Great and we made reservation at last minute on a busy Saturday and the gentleman working dock made room for us and helped tie us up.

Seriously! A PUBLIC dock, yet we have to pay $8 to grocery shop.

Hannah provided excellent customer service! Thank you!

Nice spot for short term stop. Very friendly and helpful dock staff

Big improvement. Plan to use to get to restaurants.

We came to Manchester for lunch and brought friends along for the fun. It was easy and the dock folk were gracious and helpful. Extending the dock would be perfect.

Maddie was very helpful in assisting with docking and providing information. We loved the town of Manchester and had a great lunch at Cala's.

Tied up in late afternoon in order to patronize local restaurant. Worked great! As an aside, neighboring Salem has "public" dock space with a "strictly enforced" 20 min limit. Good for picking up Pizza?? Only other alternative is a private marina that is kind enough to let you stay for any part of a day for $4/ft. Use Dockwa Manchester - Great docking arrangement and great town to visit.

We have been in 3 times and this time we finally got room at the dock. $8 to stay for the day I thought was pricey but if we had gone to the beach it might have been worth it. We just went for lunch. Not too much to do in the area. Nice spot to stop though

This was an amazing experience. It was our first trip to Manchester and itvis our new go-to spot. The Harbormaster Brian was very accommodating and directed us to our dock, he got back to me within 10 minutes of my reservation on Dockwa. The harbor is simply beautiful with gorgeous views and many unique boats, especially thecsail boats. Our dock was right where everything is such as restaurants and souvenir shops. Tobtop it off, a Dunkin Donuts for the morning time!!! Highly recommend!!

The gal that checked using was awesome. Helped us dock and then a very nice kid helped us out! Super service!

Pleasant staff and a great location! This was perfect for the night as we had a guest aboard who was flying out of Boston the next morning and the commuter rail is right across the street. Restaurants and groceries are also a short walk away. The edge of the dock was lined with old firehose attached accordion style, offering good protection while docking. There are no bathrooms or showers and no hookup for electric or water, but hopefully that will change in the future.

easy app to utilize!!!!!

The young lady on duty was wonderful..she was very accommodating as she was able to find us dockage..

Nice town to visit. We'll protected harbor and dock with helpful friendly staff. Good restaurants and a grocery store. Commuter rail access is very close. Will definitely put this on the return list. PS... No power and limited access to fresh water on the dock.

Easy to use excellent service

Easy docking and helpful information

Always an easy stop with a welcoming staff member. Appreciate the consistently good service. Thanks

Great visit! Was planning on a couple hours but stayed about 6! Great docks, really nice staff including Max and Brian the dockmaster.

Effortless docking, clean docks and great help. They were not clear that the first half hour was free.

Nice dock and short walk to lunch The dock girl was very friendly and easily found our reservation

Yesterday I docked my boat at this marina. I payed and went to get some food. When I returned to my boat, I noticed some people moving it forward on the dock. I asked them what was going on, and they were generously helping me. The dock attendant had moved my boat so far back while I was gone that my motor was slamming into the boat behind me. When I alerted the attendant of the problem and the damage he had caused to my motor, he stated that he “thought it was only hitting the rub rail” on the boat behind me. This is unacceptable. He failed to offer any compensation.

Great spot. Easy to get in. So happy to be able to make a day trip reservation in Manchester!

The young man on the dock was extremely patient with me while I was trying to log into my account. He was polite and pointed out some jellyfish to the children on board-he was a big hit!

The dock is very conveniently located, the harbormaster staff was very cordial and the sweet town is very conveniently located. However, $3.00 per foot to dock with no amenities at all (no water,electricity, showers, etc.) is a bit high.

Great location, great dock helpers, wonderful stay!

Great! The convenience, access and protected harbor are always a plus with plenty of quick assistance from the Dock Masters. I will certainly be back!

Are used to be free for a transient tied up but eight dollars is not too bad also they have too many spots reserved for overnight given the current environment

Very helpful and accommodating staff. Great location in downtown Manchester plenty of restaurants within walking distance. Would give it 5 stars if they had facilities. No bathrooms or showers. Also, be ready for the occasional train to pass through last one ran by around 10pm on Sunday.

Easy in, easy out. Very pleasant and helpful dock hand.

Excellent Harbormaster Dock Hands on reservations and accommodating dock space for overnight stays. Very attentive Harbormaster Dock Hand "Mattie" in particular assisting in navigating Dockwa app setup and confirming reservations. All other Harbormaster assistance's while at the dock were excellent!

Reserved two nights here at the town dock through Dockwa. Unfamiliar with the harbor, I called on VHF channel 9 for directions but no one answered. This was daytime and several people with radios were actually standing on the dock at the time, but apparently declined to answer. As we arrived no one moved or looked our way so we landed ourselves and tied up. As soon as we were tied a young person with a clipboard arrived to greet us. There were two such young people but all they do there is something to do with clip boards. Over the two days we were there several other boats arrived and no one assisted them in docking either other than maybe pointing to a space along the dock. We helped them all if we were there. Let us be generous and assume it has something to do with the virus. The town is beautiful and the dock is right in town. There is no electricity or water at the dock. Water is available at the top of the ramp. Bring a bucket or something. There are no bath or shower facilities either. Dockwa lists the cost at $3.00 a foot per night or $8.00 per hour for daytrips. This is inaccurate or deceiving at best. We were charged $99 per night for two nights for our 33' boat AND $8.00 per hour for the hours of 10am to 4pm between nights. I found this outrageous, but the Harbormaster opined it was "Just like a hotel." I did inquire about pump-outs and I was immediately serviced by a pump-out boat that parks at the dock. I was grateful for that. The Harbormaster informed me that there is at least six feet of water dockside. Nice town to visit. Fabulous location for the docks. Questionable pricing policies. Dockhands of no use in docking, only clipboarding. No facilities. No electricity, so who needs a shower anyway?

Idyllic harbor and setting. Unfortunately the town dock is next to the train and that is a little disruptive. Right now they are doing construction through the night. Great staff, good helpful folks.

Always nice there, love the restaurants.

Manchester By The Sea. Great support from the dock! Will use it all the time!

Excellent service and friendly dock staff. Definitely a repeat visit. Quaint seaside community with great ability for provisions, shopping and wonderful restaurant gathering spots for friends to share good times.

Really nice time had ice cream at Captain Dusty’s

Great place to visit. A hidden gem. We’ll be back!

We stayed for an hour and had a nice lunch in town. Great new layout with lots of space. We will be back.

Great brand new docks and super friendly and helpful harbormaster. We will definitely return again.

great location and the harbormaster and his assistants were welcoming and very helpful.

Great stay. Town dock is brand new. No water or power, yet; but the location to town and the friendliness of the dock workers more than made up for it. It does get shallow at low tide so if you draw more than four feet, be careful. One of the nicest harbors of our five week trip!

Easy and right next to the restaurants!

The deck hands were extremely polite and helpful. We will be back. Great docking

Dock master was very pleasant and helpful. Great facility.

We had a fantastic stay on the brand new docks right in the heart of town. The Harbormaster and his staff who manage the docks could not have been more helpful and friendly, ensuring we had the best stay possible. We have already booked a weekend in July and another in August!

Nice friendly and helpful staff

5 stars, easy docking and friendly attendants