perseverance

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Great marina and docks. Outstanding and helpful staff. Fantastic place. Excellent electric power and water. Docks I. Excellent condition. Our preferred Portland marina. Thank you for making it such a nice stay.

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Terrific marina with fantastic staff. They make you feel welcome like it’s your home marina. It’s one of our top pics in New England and today we were able to fuel in slip which was super convenient. Highly recommend.

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We were thrilled. Welcomed at arrival with expert help. Beautiful docks and able to pump out in slip. Everyone said hello and it was an incredible marina and people were wonderful. Highly recommend.

Marina Response:
Thanks for this glowing review, Andrew! Our team is always happy to offer service with a smile, and we are glad to hear you were impressed with our facilities. We hope to welcome you back again soon!
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Our favorite Marina. Extremely well run, wonderful welcome, great docks, easy fuel dock. I’d live here if I could.

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Beautiful Marina. Low tide 4.5 to 5 feet thru mooring field.

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Terrific marina. Met at dock with expert help and fueled right away. Marina store had excellent selection cleaning supplies. Walked to beach and there are several good restaurants within 5 min walk. Our preferred marina in Cape May.

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Terrific in all respects. Truly welcomed at the dock. Lots of very nice trawlers to look at. Restaurant was also excellent and prices better than expected. Thanks for great stay.

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Great stay. Duncan helped us into great spot. The cafe restaurant and people were fantastic. Be advised there are clear large day markers to channel not on aquamaps or garmin. They make it easy. Thanks for great stay.

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Terrific marina and best fuel price we have seen so far past week. Great help help with fuel ( in slip ) and docking. Pump out area occupied by big sailing vessel and just wish we could have pumped out. Recommend marina but if you need to pump out I would call them on way and ask.

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Absolutely fantastic. Terrific help at fuel dock and tying up. Very clean and professional place. Excellent shore power.

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Truly outstanding Marina and people. Called on VHF got clear instructions and there truly was no current inside. Dock help expert and friendly. Our only regret is not staying longer and we certainly will next time. Thanks for a great stay.

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Great stay on way north. Jess helped tie lines perfectly and were secure during heck of a thunderstorm. Bought a few items at Marina store and appreciate the nice stay.

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Fantastic. Pre sent directions and slip assignment with map of Marina. That’s how to do it right ! They also accommodated an early pump out for us. Thanks for great stay.

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Great harbor can very convenient. Perfect spot for paddle boarding. We had a great stay.

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Fantastic staff and dock attendants and wonderful marina. We were able to pump out in slip which for us is a major convenience and time saver. Thanks for a terrific stay.

Marina Response:
We appreciate your review! We will be sure to pass along the compliment to our staff. Always happy to provide the free slip-side pump-out service as it contributes to the wellbeing of our harbor. We would love to have you visit again!
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Absolutely fantastic. Fueled up in AM and help at the fuel dock terrific and very much appreciated. Great spot with great people. Thank you.

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Outstanding marina. Should have stayed a week. Easy fueling and terrific welcome from Roland. Thanks for a great stay.

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Fantastic. Welcomed by owners on arrival, and what a terrific place. New docks, calm marina, great store and restaurant worth a trip. Thank you very much.

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We were rather disappointed. We’ve never stayed here, and wanted to try as we have previously used another local marina, but we are Oceans Haven seasonals. Hailing upon arrival didn’t work well, and we felt we were annoying them more than a guest. Directions were not at all clear. Toledo go to H dock but no dock labeled H. Physical docks were nice. Wi-Fi simply didn’t work. I would describe this as a work in progress with grumpy manager. It’s a pass.

Marina Response:
Andrew, I am sorry to read of your disappointment; this is not the typical nature of our team. Thank you for taking the time to provide feedback.
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Truly best marina. We have been summer seasonal for years. Terrific management, terrific dock attendants, terrific facilities and responsiveness. We have stayed at marinas from BVI to Maine and this is number one. Docks well maintained and electrical far better than most. The view and location are also fantastic.

Marina Response:
Andrew, thank you so much for this glowing and detailed review! Each and every season that you return to Boston Yacht Haven, we strive to keep up with the standards that you've come to know and love, and we appreciate your loyalty! ~Your Crew at Boston Yacht Haven
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Simply the best. Craig helped us in and everything terrific. Fantastic dinner. I’ve been coming to BVI 40 years and Scrub Island resort is best in islands for boaters.

Marina Response:
Thank you for staying with us. I do agree that Craig is awesome and i am happy that he took good care of you. We will be looking forward to your next visit.
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Bit confusing about mooring ball location. Instructions just were not clear. Restaurant was good. We asked to switch to the other restaurant at 5 pm and were told not possible although it had few customers. Been to BEYC many times since 1983. Doesn’t have the old feel.

Marina Response:
Thank you for your feedback and, most importantly, for your many years of support since 1983. Guests like you have been an important part of Bitter End's history, and we truly appreciate your loyalty. I'm sorry to hear that the mooring ball instructions were not as clear as they should have been. A smooth arrival experience is important, and we'll continue working to improve our communication and guidance for visiting boaters. I also appreciate your comments regarding the restaurant reservation request. While there may have been operational reasons that prevented the change, I understand how frustrating it can be when availability appears open from a guest's perspective. That said, I'm pleased to hear you enjoyed your meal and that the restaurant experience itself was a positive one. Your comment about Bitter End not having the same feel as it once did is particularly meaningful to us. Rebuilding after Irma has been both a challenge and an opportunity, and while we've worked hard to preserve the spirit that made Bitter End special, we understand that longtime guests inevitably notice changes. Our goal is to honor the traditions and character that so many people have loved for decades while continuing to evolve for future generations of visitors. Thank you again for sharing your thoughts. We value your perspective and hope to have the opportunity to welcome you back to North Sound again soon. - Nick Putman (Marina Manager)
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fantastic marina and fantastic crew. docks are the nicest i've ever seen. in slip pump out, outstanding and easy to access fuel dock. Erin at Belle's made it a great dinner out. don't change anything.

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