This is a nice marina in a beautiful creek, near a fantastic town. This Maria could be a home run. Unfortunately, it is not a well run Marina. Making a reservation was difficult. They aren’t on Dockwa and their website didn’t work. It’s online now, but it still provides a Welly little information and you can’t make reservations through it. We had to send emails to get reservations, and we had to follow up. It took a long time just to get a reservation booked. It’s 2025, get on Dockwa or allow reservations from your website. Not everybody wants to do that, of course, but make it available for those to do. As for the grounds, they are beautiful. The marina is new enough that it is in great shape. However, it’s a large Marina and if they don’t have more staff quickly, they will not be able to keep it in good shape. The pool was very small and sort of just stuck out in a piece of grass. That’s OK, it’s a marina pool. However, the water was very cloudy and green. I was surprised people were actually swimming in it. There are no umbrellas around the pool, so you’re out there in the middle of the field with no shade. One of our fellow travelers looked in a dock box at the pool for some umbrellas, instead she found a pool test kit. She tested the pool, as she has experience with this, and found there was no chlorine in the water and the alkaline levels were sky high. Bad sign. This was clearly an unhealthy pool and probably would have been shut down by the locality if they came by to test it. I don’t blame the dock hands, however, as I said this marina is woefully understaffed. And I don’t think anyone at the top really has an eye for the processes that are necessary to run a Marina. I saw a review from two weeks ago mentioning the pump out not working. It still wasn’t working. There also was no gas. Fortunately, we take diesel. Only one of the two diesel pumps worked. The price on the fuel pumps was wrong and there was no way to pay for fuel at the fuel dock. The dock hand took a picture of the pump and when we checked in, another dockhand handed the marina manager a torn corner of paper that had our gallons on it so that he could enter it in to the computer. Now, the young dock hand at the fuel pump was very helpful and gave us our slip assignment. He did not have the slip assignment for our companion boat, however. And there was no one in the office to give them their slip assignment. So they just had to pick a slip near us and hope for the best. There were no dock hands available to help docking (the only one they had was at the fuel dock). Approaching this marina is always a challenge, but we were told the approach was dredged last year. In fact, the approach was fine. Unfortunately, we were also told the dredging stopped about one marker before the marina. We found that to be correct as our 4 foot drafts were kicking out mud as we approached the fuel dock and approached our slips. Seems like it would’ve been a good idea to have them dredge just a little bit more. Definitely not a marina for you if you draw more than 4 feet. Inside the office, the highly promoted ship store seemed to be stocked with things that didn’t sell in the past. It was not a good marine store. We found humor in that the only souvenir T-shirts were from an event back in 2023. The office itself was a mess. Mail and paperwork were all over the long counter, and all sorts of papers were on every horizontal surface behind the counter. Again, no sense of organization or knowledge of how to run a business, much less a Marina. On the positive side, the restaurant at the marina was good and the service there was great. Our stay was still fun, because Cape Charles is a great little town to visit. We would love to come back, but we can’t until we see lots of reviews proclaiming changes at this marina. This Marina could be a gem but it’s not even close, it’s so poorly run. And that’s too bad. Some of the old reviews sound like this was a nice place to visit.
Nice Marina, recently redone with floating docks. The dock cans were helpful and made dock easy. Plenty of water at the docks. And walking distance to a couple places to eat in a really cute town. The only reason I didn’t get four stars is because the Marina is very dark at night. So dark, it’s almost to the point of being unsafe. There is no lighting in the parking lot as you walk through, and the lights on the piers are very dim. Otherwise a great day and a really nice Marina.
We have been to Solomon several times, but this was our first stay at SYC. This was a stop over for one night as we were headed further down the bay. The first positive is the incredibly helpful staff at the fuel dock. It's a busy dock, but they had many people working, God is tied up, helped with fueling, gave us recommendations for restaurants, and checked us into our slip all right there. Second plus: Our boat has been sluggish the entire ride from Baltimore and I needed a bottom cleaning as we were just starting a weeklong journey. Even though we checked in around 4 PM on a Saturday, Ashley put us in touch with Blackwater Divers for an emergency bottom cleaning. Awesome help! They came out the next morning at 8 AM, cleaned us up, and we were on our way. Outstanding service by the Marina in helping us continue on our journey. Didn't hurt that the marina is the first one in the creek and walking distance to everything on Solomon's.
Excellent docking staff. Helpful with docking, gave a great rundown of the facility and local places. Nice facilities. Floating docks are wonderful. Pool and pool bar are a great place to relax. I didn't have one but I'm told the pool bar had perhaps the best orange crush ever! Obviously, that's subjective but don't you now have to visit to find out for yourself? Love the proximity to town - def walking distance. And a fantastic restuarabt on site. It's not a resort but it's a great place to stay for a pass thru or a relaxing vacation
Avoid this location unless you like bad experiences. Tammy left a year ago. Joey left a few weeks ago. These managers left (after getting fed up with Oasis) and the new folks don't seem to have any marine experience. First off, they NEVER answer the VHF. Not for the boatel, the travel lift or even the fuel dock. Calling their phone number only gets you to an Oasis answering service. They then have to "call down" to the yard to locate the staff. Often, they can't reach them either. IMO this is an Oasis/marina management issue, not an issue with the individual staff. I have to echo the experience of the gentleman below about scheduling a time for a haul out. The same has happened to me twice in a row. I recently scheduled a short haul a week in advance, confirmed the appt, signed their contract, and Oasis then billed my credit card immediately (who does this?). The day of the haul they emailed me, confirming the time. At the time of the appt, I showed up to find a boat in the lift. Apparently, doing a survey. Look, I've hosted long enough to know stuff happens. But if the boat arrived late for survey and you have haul outs scheduled behind them, you either don't pull them out or you get them back in ASAP. Basic scheduling and operations but the manager on duty didn't seem like he even understood this fact. The previous time there was a sailboat in the lift, trying to do some repairs (prob so they didn't have to pay a blocking fee) and the management just let it stay there as I waited, idling, far after the scheduled time. Again, no one taking charge of the situation. I've used this facility several times for short hauls and the lift operators and workers are great. But the systems and processes Oasis has in place are for THEIR benefit, not for customer service. They churn their mgmt staff, so now they have inexperienced, clueless management on site. Too bad it's the only travel lift in the area. But Anchor Bay, PYY and Baltimore Peninsula aren't that far away. And cheaper fuel can be had at Anchor Bay or MD Yacht Club.
I can't really rate the marina because I can't stay there. In fact, it is difficult to get a transient slip there. I was looking into booking a trip there a few weeks out and looked them up on Dockwa. There were no dates available for the entire season (?). So I messaged the marina and they confirmed they are 100% booked up for the season. The only option for transients is to waitlist. Transient slips are only available based on their members' cruising plans (they must sublet out members' slips when they go cruising). That fact is not clear on Dockwa or on the marina's own website. And they don't communicate with you even when you do sign up on the wait list. A dockmate recently used their waitlist to try and book a slip and never heard anything from the marina. That's not uncommon, I know, when you don't get a slip. But when their entire transient booking process is based on using the waitlist, it's not unreasonable to think they would communicate with people on that list. If you're full for the season (as they are) you probably don't care are about transients. And with these two independent examples of trying to deal with the marina, that's the indication I'm getting. Too bad, too. It looks like a nice place. But the moral of the story for me is, if you're looking for transient slips in Annapolis, you may want to look elsewhere.
Outstanding location, on the calm Swan Creek. Loved the colonial style building and the clean, well-cared for grounds. Docks, bath houses, pool all in great condition. Food at the restaurant was also excellent. Only negative was minor, but worth mentioning: It doesn't appear that anyone maintains their free bicycles. We used them to get to/from town and found few with air in their tires (fortunately, there was a pump nearby), some with peeling hand grips, one that continuously threw it's chain. Good thing it had no chain oil or putting it back on over and over again (about 10 times to/from town) would have been a mess. Like I said, a minor thing, but if you're going to offer bikes, give them a service each spring... UPDATE (6/2020): Stayed at OP again this past weekend. The conditions were ideal, the deck hands helpful and available, the pool clean and the bikes in good repair! Another relaxing trip to OP. Highly recommend!
Marina was clean, dock hands were friendly. But everyone leaves the grounds at night, meaning you're at the mercy of the behavior of other boaters. Not always a good thing. There were a few rowdy folks that seemed to think it was OK to show off their boat stereos at 11pm with loud music. It would have been understandable (although still not OK) if they were 18. But they were more like in their 50's. There was no way to address this without a confrontation. This is where on-site marina management would have helped.
The marina is really nice. Quiet setting in the marsh. Floating docks are great. Office staff was really helpful. Two neat pools. Only critique is the dock hand needs to be trained. We’ve all dealt with rookie dock hands but this guy knew nothing about boats, tying lines, the marina itself or even which is port and which is starboard. He’s a nice guy and seemed like a hard worker. But he needs to be trained on being a dock hand. A lot.
Dock hand that greeted us was knowledgeable about lines and tying up the boat. Had our registration info all ready. Although it was a week day and. It crowded, we were ignored by the Tiki Bar staff. So we went upstairs and ate there. Not ignored there. Good service. Good sushi. Pleasant marina, especially mid week. Definitely will come back (although I’ve heard it’s loud on weekends).
Nice marina. Not a “resort” but we weren’t looking for that. It has a pool but we didn’t try it as it was late Sept. What it is is a clean, well cared for marina. Beautiful Bay front (but protected) location. Serene setting with friendly people. Clean wash rooms. Small shop with some key repair parts - a nice feature. Walking distance to Rock Hall’s waterfront hot spots. We also walked in to town (although that’s probably a mile or more, one way). Only down side is a single fuel slip.
This is an A+ resort. Great facilities. Numerous clean bathrooms. The restaurant isn't open (and I'm not sure why it takes almost a year to remodel and open a new one) but the old one was great so I suspect the new one will be, too. Beautiful grounds, lots of places to cookout. The Bay's best pool. The only negative was putting our group on the transient pier in the main channel instead of in slips. We got rocked a lot. Last time I visited I had a slip. It's a pricey marina to,pay for to be stuck on the main channel in and out.