wdsneddon

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Beautiful place with many nice amenities! Nice beach near by. Beautiful lush green salt marshes with Egrets! Great staff. Very helpful and friendly. Definitely a great place to hang and explore? Isle of Skye

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Greg and Gay and all the staff are great. Very helpful with everything! We love just hanging out here because it's such a fun and comfortable place to be. Love the new floating docks. Wish we could be on one of those next time! Thx, Cap'n Bill

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Wonderful place! Tom is so nice and helpful! He obviously cares about his guests! Very accommodating with a great slip, explaining the layout and amenities, plus local knowledge of the surrounding area! I can't say enough good things about the whole atmosphere of that place, which he helps create. Rondout is a charming place to stop, with lots of character. Plenty of things to do too, if you have time to stay awhile? Pleasant!

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Very nice Marina. Beautiful place with plenty of space. Very nice clean showers and bathrooms. Very protected from the south and east wind. Nice staff, very sparce. Limited ships store but have essentials. Rustic wooded grounds with grills. Trash is a long way away and no trash cans in the grill area. Great place and nice people!

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Definitely not my kind of place! Very expensive for a slip, $111+ per night for a 28 ft boat. When I went to check-in, the dockmaster had left early and the boy in the office didn't seem to know what he was talking about! I was asked if I were a member of the resort. I said no, so he said okay you're all set. No map, no expanation nothing. Then I went back to ask where the showers were and was told boaters were NOT allow to use the showers, they were not for public use, only for resort members, so it would cost an extra $20, $40 for my wife and me! $40 bucks for a shower on an overnight stay! No where on Dockwa did I see any mention of these extra charges! I refused to pay that much, so we did without. The right hand does not know what the left is doing! The next morning when I checked out the Dockmaster appologized saying he was very sorry and that what I had been told was incorrect. We could use the showers and could do so now if we wanted to, a bit after the fact! Maybe a family who is coming for a week would be willing to pay $20 a person per day for use of all the resort facilities, but I could have anchored out for what I got and saved myself $111 dollars! The other members of my cruising group were unaware until checkout, that they were being charged $40 per night, per couple, to use the facilities and resort amenities! To end, it's so swallow and weedy, that I picked up weeds on my rudder leaving my slip, which affected my steering and autohelm all day long for our trip to Burlington! They did however, have a very friendly staff!

Marina Response:
We are very sorry to hear that we are "not your kind of place". We, like almost everyone else in this business, are challenged to find adequate staff. This staffing issue has obviously effected our ability to interact with guests to the extent that we normally would. Our rates are very clearly spelled out on DockWa as well as our web site and any brochures that are distributed. It is very hard to believe that that the extra charges were a surprise to this guest. The resort access fee of $20 per person grants guests access to ALL of the resort amenities, not just the showers. Again, these amenities are clearly spelled out in our brochures and web site. We are sorry that this guest picked up weeds on the rudder. Unfortunately, weeds are a fact of life in Lake Champlain and there is very little, if anything, that can be done to limit their effect on boats. Yes, this boater could have anchored out and saved some money, but they would not have access to a 700 acre full service resort, bars, restaurants and all of the other resort amenities! We have many returning guests that find that their experience here is well worth the expense. We certainly hope that this boater will return and enjoy what Basin Harbor has to offer.
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Great place. Nice docks with plenty of room. Good food and service at the restaurant. Fish and chips were great. Steak salad was wonderful. Very friendly helpful staff!

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Joshua was very helpful helping with docking. Lots of space. Very friendly folks. Clean restrooms with showers. Short walk to park and restaurants. Excellent! Many interesting boats.

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We stayed here 4 nights recently on our 40' Sloop Isle of Skye! Beautiful place. Friendly and helpful staff! Rob gave us very clear and timely directs on the VHF as we approached, so it was very easy to find our slip assignment! He also sent someone to guide us in and help with the dock lines. Very easy after a long day of sailing! Very clean and quiet with nice wide docks. Showers and on shore bathrooms were a long walk away, however they do provide electric cart rides on request to shore! Great walk up seafood restaurant right there, Butler's Flat, over looking the marina. Great Sole and Scallops! Only critique would be they need more shade, since all the seats are outdoors! More umbrellas and an awning around the building would make it much better! There are several restaurants and a great ice cream shop within walking distance too! The town can be reached by Water Taxi $8.00 per person or Uber $8.00 per car! Sands Point is a beautiful place to visit from there! We had a wonderful stay and will stay there again!

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